Canada Dreams

ive noticed that the canadian affair web site is down,proberly too many people trying to get flights, i guess now have to try and book flights elswhere

Spongebob

We had booked to go back to UK at Christmas... First family Christmas in 8 years. Wife in tears...
Paid by credit card, but have paid off the balance already - does anyone know if cc would still pay back?

fledermaus

Its just slow I think. I havent booked but I have got dates/prices/flights up

AndyBCbound

How long ago did you book / pay

Ben W Bell

Yup, mother and sister most likely not coming in three days now. Air Transat etc getting booked up. Flying from Belfast so not many options.

Spongebob

A couple of months ago now - when they had a 10% sale on.. Should have seen it coming - a family member is sick, so wanted to make sure we got back for Xmas...

mzp

and we're one of the ones affected. we booked on tuesday night with them.
i've had to call credit card company - but they wont deal with the dispute until tomorrow between 8am and 6pm...
we've just booked with air transat now... at a cost of 1258 for the 3 of us.
i've had to get my cc limit increased to deal with this extra charge. flipping heck...

cant believe they were taking bookings right up until the last minute. i was on their web site this morning and they were still taking bookings. shower of bar stewards.
feel so sorry for the stranded people and the ones who wont get their money back.

AndyBCbound

It will make no diffrence,tell them you want to put a payment into dispute,they will then ask you why, tell them, and its plain sailing from there. Just 2 weeks ago i had to do it with Amex,they froze the payment while they made there inquires, which means you do not have to pay the bill or any interest. If you have allready paid your statement off, its still just as easy but you will have to wait 30 days for the money to be refunded back to your account. I've done this a few times in the past, any question just ask
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Sockdogg

I was hoping to get back to the UK in the next couple of days for a funeral, bloody typical as we've got our return flights still with Zoom from when we moved out here last September.

Anyone know if your credit card still covers you for a flight that you've used half of?

AndyBCbound

In theroy they are not delivering the service you paid for, so yes, dont tell them you are resident in canada though, they may effect it

Rob_999

Yes - you should get your money back. Timing will depended on your credit card company. Call them now and explain whats happened.

Unfortunately I paid via debit card - unlikely to see any of that money again....

littlsm

Just checked the BA website. One way Heathrow to Calgary for me and the wife....£4,414.40 FFS!!!!!

Flossie and Jim

Go for a return and just chuck the return portion away - should bring down the price considerably.

Rob_999

Ouch

bluemoon1

What a shower of s**t!!

I got phone call on Sunday asking me to reschedule a "cancelled" flight or I could have a full refund....why did they give me a choice?? They should have offered the refund only:curse:
Yes that's right....guess which option I picked!!

Never claimed money back on a cc before, does anyone know how long it takes, we were supposed to be flying in 7 weeks.....