Zoom ceases operation 1800 today.
Thought you all may be interested in this announcement......
CUSTOMER ANNOUCEMENT Zoom Airlines sincerely regrets to advise its customers that it has ceased operations with effect from 18:00 UTC on Thursday 28 August. All flights scheduled to depart from have been cancelled and Zoom's aircraft have been grounded. Both Zoom Airlines Inc and Zoom Airlines Ltd, the Canadian and UK airlines, will be filing for insolvency proceedings in their home countries today. For customers who have future travel plans involving a Zoom flight for which reservations and payment have been made, you should refer to your credit or debit card company to apply for a refund. We have set out details of other airlines who operate the same or similar routes to those flown with Zoom in the hope that this may assist you in making alternative travel plans to replace the flights that you had booked with Zoom. If your travel arrangements have been made as part of a holiday package originating in the UK and booked through a holiday company, you may be able to make a claim under the CAA's Air Travel Organiser's Licence scheme. For information on this, please consult the CAA ATOL website at www.atol.org.uk. Hugh and John Boyle, the founders of Zoom, said today: "We deeply regret the fact that we have been forced to cease all Zoom operations. It is a tragic day for our passengers and more than 600 staff. "We are desperately sorry for the inconvenience that this will cause passengers and those who have booked flights. "We have done everything we can to support the airline and left no stone unturned to secure a re-financing package that would have kept our aircraft flying. Even as late as yesterday we had secured a new investment package but the actions of creditors meant we could not continue flying. "The collapse of Zoom is a result of matter beyond our control. Only last year Zoom Airlines made profit, but that turned into a loss in the last year due to the unprecedented increase in the price of aviation fuel and the economic climate. The price of oil resulted in our fuel bill jumping by nearly $50 million in one year and we could not recover that from passengers who had already booked their flights. "We would like to thank the many thousands of passengers who chose to travel with Zoom during the last seven years and efforts of the airline's staff." We have been advised that British Airways and Virgin Atlantic are graciously offering special fares to assist Zoom customers that have been displaced by the suspension of our services. Services offered by other airlines which may be of assistance to Zoom customers: London Gatwick to Toronto Canadian Affair, Air Canada, Fly Globespan, British Airways London Gatwick to Vancouver Canadian Affair, Air Canada, Fly Globespan, British Airways London Gatwick to Calgary Canadian Affair, Air Canada, Fly Globespan, British Airways London Gatwick to Montreal Canadian Affair, Air Canada, British Airways London Gatwick to Ottawa Canadian Affair, Air Canada London Gatwick to Halifax Canadian Affair, Air Canada London Gatwick to Winnipeg No direct flights. See Air Canada for options to change planes at airports in Canada to fly on this route. London Gatwick to New York British Airways, Virgin Atlantic, American Airlines London Gatwick to Bermuda British Airways London Gatwick to Fort Lauderdale No direct flights. See British Airways, Virgin Atlantic and American Airlines for flights to Miami; or other US airlines for flights via hubs in America. London Gatwick to San Diego No direct flights. See British Airways, Virgin Atlantic, American Airlines, Air New Zealand and United Airlines for flights to Los Angeles or other US airlines for flights via hubs in America. Glasgow to Ottawa No direct flights Glasgow to Halifax No direct flights Glasgow to Calgary Canadian Affair, Fly Globespan Glasgow to Vancouver Canadian Affair, Fly Globespan Glasgow to Toronto Canadian Affair, Fly Globespan Manchester to Vancouver Canadian Affair, Fly Globespan Manchester to Toronto Canadian Affair, Fly Globespan Belfast to Toronto Canadian Affair, Fly Globespan Belfast to Vancouver No direct flights. Cardiff to Toronto No direct flights Cardiff to Vancouver No direct flights Montreal to Paris Air Canada, Air France, Air Transat Toronto to Paris Air Canada, Air France, Air Transat Calgary to Paris Air Transat Vancouver to Paris Air Transat Montreal to Rome Air Transat, Alitalia Toronto to Rome Alitalia Airline website addresses: Air Canada www.aircanada.com Air France www.airfrance.com Air New Zealand www.airnewzealand.com Air Transat www.airtransat.com Alitalia www.alitalia.com British Airways www.ba.com Canadian Affair www.canadianaffair.com for customers starting their journey in the UK www.canadianaffair.ca for customers starting their journey in Canada Fly Globespan www.flyglobespan.com United Airways www.united.com Virgin Atlantic www.virgin-atlantic.com |
Re: Zoom ceases operation 1800 today.
First of many perhaps? How many bare-bones transatlantic carriers that stop in Canada does that leave?
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Re: Zoom ceases operation 1800 today.
Bloody glad I didnt book flights now!!!!
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Re: Zoom ceases operation 1800 today.
This is pretty bad news for ANYONE who has booked flights with them :mad:
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Re: Zoom ceases operation 1800 today.
ive just booked flights with them for my parents f***ing hell ba****ds, why do these people carry on taking bookings when they know this is happening
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Re: Zoom ceases operation 1800 today.
Originally Posted by Canada Dreams
(Post 6724760)
ive just booked flights with them for my parents f***ing hell ba****ds, why do these people carry on taking bookings when they know this is happening
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Re: Zoom ceases operation 1800 today.
That's 3 sets of of visitors screwed! My Sister and Husband in 1.5 weeks. Then Mother in Law in 4 weeks and our daughters godmother and husband over xmas! Not happy - wife is in tears:(
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Re: Zoom ceases operation 1800 today.
SHIT. Inlaws are booked on zoom next week..... and we paid on debit card.
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Re: Zoom ceases operation 1800 today.
that link does not work, does anyone know the website
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Re: Zoom ceases operation 1800 today.
I just read that there are hundreds of passengers stranded all over the place as they literally have just stopped all flights.
Nuts, they must of known it was coming and is just total greed to keep taking the money for flights they knew they couldnt honour, even if the cash is going to there creditors. Hope anyone who has flights booked with them can get there cash back. mrs minihaha |
Re: Zoom ceases operation 1800 today.
this is the link - http://www.flyzoom.com/
My elderly aunt is in a hotel at Glasgow Airport - she was supposed to be on the Calgary flight today. My 5 year old is in tears and it's breaking my heart as he's not seen her for 1 1/2 years and was counting down the days. I feel so helpless being so far away but thankfully, as we speak, another cousin is making his way to the airport to help her. Hopefully she'll manage to get one of the 'deals' the other companies are offering disappointed customers. |
Re: Zoom ceases operation 1800 today.
All the airline websites are slow now, presumably people trying to rebook.
I would be so so worried if it was my mum at that airport. |
Re: Zoom ceases operation 1800 today.
Originally Posted by Canada Dreams
(Post 6724760)
ive just booked flights with them for my parents f***ing hell ba****ds, why do these people carry on taking bookings when they know this is happening
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Re: Zoom ceases operation 1800 today.
My Dad booked with them at 11am UK time this morning, idiot. Nothing to do with Zoom but I'd been begging him to take a flight to Detroit as I loathe driving to Toronto and back... Oh well, should have known I'm always right. There's 472 GBP he won't see again.
Seriously bummed for the rest of you too :( |
Re: Zoom ceases operation 1800 today.
my sympathies go out to all of you out there that have been left in a predicament.
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