BeenTrainingDogs

Hi all,

We're having such a difficult time trying to get our money from the UK across to Canada.

Natwest won't transfer any money without one of those card reader things, they won't ship one to Canada and we don't have one.

Can you buy them anywhere in Canada? :S

Jerseygirl

Do Nat West have a UK address for you on file? AFAIK you will need to use one from the Nat West.

Siouxie

While you can't transfer using online banking, have you tried telephone banking instead?

Overseas +44 8705 888444

snoopdawg

I ordered and received a new one from RBS, but they do know we are living in Canada.Same bank really isn't it??
I ordered it online.

BeenTrainingDogs

Yeah we called last night and they said they can't do it by telephone without the pin pad.

It looks like we'll have to order one and get it shipped to parents address, for them to then ship it over here (and then the wait for the transfer to go through). That unfortunately takes time, like at least 2 weeks. I was planning on buying a car on Thursday... =[

SchnookoLoly

Why don't you try using another service to transfer your money then? We transferred with Oanda, money went out of various banks in the UK and arrived at Bank of Montreal in Canada in 3-4 days I think. Even if you did the transfer with NatWest it may not arrive by Thursday. But it might be easier to use another service. (And there's a decent chance you'd get better rates. A search on the board will bring up oodles of threads where people have talked about various services they've used.)

BristolUK

Smile bank had them for a time. I needed it even for paying a bill on line. I still have a UK address with them and my mum sent it to me. But they don't use them anymore.

On a side note, they don't even want to know my "travel plans" anymore for an out of UK withdrawal from a cashpoint.

Aviator

Why don't you use an FX broker and have the money transferred to them? Alternatively write yourself a cheque and deposit it into a Canadian account.

SchnookoLoly

A cheque from an international bank for that amount of money would take quite awhile to clear, no?

Aviator

I guess depends on your account relationship. Ours clear right away. Of course one does not want them returned NSF, that could get expensive.

withabix

Do Natwest have a smartphone App for online banking?

Barclays does and there is a feature that works instead of their PinSentry card reader, to generate the login code for online banking to enter on your PC.

You don't want to be using NatWest to transfer the money. Their fees and poor exchange rate will mean that a FX company will result in a larger number of $ arriving in your account.

BeenTrainingDogs

These services (I were using Transferwise) still require a bank transfer (within UK). If taking any money out of the bank account, we need a pin pad.

BeenTrainingDogs

I have a bank account with First Direct and this is how all transfers are done there, but that account is dry now. =[

Juggernaut1064

i Brought a Nat West bankers draft and it cleared into my new canadian account in two hours, Only time that doesnt work is when its one of the old building societies that converted to a bank, those drafts i have known take 90 days to clear, so long as the draft is with an old well established bank there was no problems with them.