Nexus interview tips
Mar 26th 2018, 12:05 am
#31
Bex in the city
Thread Starter
Joined: Jun 2013
Location: Vancouver, BC
Posts: 3,899
Re: Nexus interview tips
Because your nationality on your old card would've said "GBR" and you need a new one that says "CAN".
You have to update your NEXUS info before traveling so doing it before the trip was a good move, using it without updating it and doing it on your return could have jeopardised your membership
You have to update your NEXUS info before traveling so doing it before the trip was a good move, using it without updating it and doing it on your return could have jeopardised your membership
Yeah they said that new citizenship/ passport needs to be updated at enrolment Centre.
I didn’t use my nexus card this time round but I’m planning on a day trip next week on my own so I’ll use it then.
Mar 26th 2018, 12:09 am
#32
BE Forum Addict
Joined: Dec 2012
Location: British Columbia
Posts: 3,263
Re: Nexus interview tips
I successfully updated mine at the enrolment centre at Main Street when I became a Canadian Citizen. It shows as updated online as well although I still have my original card. I will just carry both passports.
Mar 26th 2018, 2:45 pm
#33
Forum Regular
Joined: Sep 2007
Location: Hamilton, ON
Posts: 185
Re: Nexus interview tips
Because your nationality on your old card would've said "GBR" and you need a new one that says "CAN".
You have to update your NEXUS info before traveling so doing it before the trip was a good move, using it without updating it and doing it on your return could have jeopardised your membership
You have to update your NEXUS info before traveling so doing it before the trip was a good move, using it without updating it and doing it on your return could have jeopardised your membership
A trip to the YYZ office confirmed that someone hadn't updated all the fields properly, and that I'd need a new NEXUS card issued...
It may be that, since this happened, the onus is now on the individual to ensure that all details are up-to-date, but IIRC there was nothing on GOES that I could change myself.
Mar 26th 2018, 3:11 pm
#34
Lost in BE Cyberspace
Joined: Nov 2011
Location: Somewhere between Vancouver & St Johns
Posts: 19,849
Re: Nexus interview tips
Also dont forget there is a new website now for the Trusted Travellers as the GOES website is no longer so if you have a card that is over 12 months old you will need to sign into the new site and create a new id to access the site to make any changes
https://ttp.cbp.dhs.gov
https://ttp.cbp.dhs.gov
