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Luggage Allowance

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Old Apr 21st 2007 | 12:23 pm
  #16  
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Default Re: Luggage Allowance

Originally Posted by gloveman
The ticket clearly states it is only 20 and hand baggage is 5.
hi. looked again and it says from july 1st 2007 luggage allowance will be 20kg and 5kg. why not call them and ask if allowance is 23 and 10 as stated on website till july 1st 07.
 
Old Apr 21st 2007 | 1:45 pm
  #17  
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Default Re: Luggage Allowance

I have flown all the cheap airlines and Air Transat is the only one that charged and I was only 2 kg's over one way. There limit is 23kg's.

At Gatwick and Toronto they have a special desk to accept payments. I would near enough say you would have to pay for anything over.

You really get what you pay for with Air Transat. Cheap but not cheerful.
 
Old Apr 22nd 2007 | 12:18 am
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Default Re: Luggage Allowance

Our only reason for choosing them was because we are taking dogs and that seemed to be the best option. I'll see what they say about the allowances and try and argue the point. I know the website says 23 but the tickets defintely say 20. Even at 23 we are going to be so much over.
 
Old Apr 22nd 2007 | 3:39 am
  #19  
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Default Re: Luggage Allowance

Originally Posted by gloveman
Our only reason for choosing them was because we are taking dogs and that seemed to be the best option. I'll see what they say about the allowances and try and argue the point. I know the website says 23 but the tickets defintely say 20. Even at 23 we are going to be so much over.
That's a good point. As you cough up the excess fees, just think of the thousands you've saved by DIYing the dog
 
Old Apr 22nd 2007 | 4:53 am
  #20  
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Default Re: Luggage Allowance

Originally Posted by burton bunch
Wouldn't want to say what Air Transat would do.

When hubby went in Feb on his one way trip on Zoom he was about 7kg over weight for premium and they didn't bat an eyelid - no extra charges.

However, I am going in May and Canadian Affair have rung to offer me premium service and when I refused have already warned me they charge £6 per kg for excess baggage.

Gaynorx
we went with Zoom, had some serious overweight issues in our cases (and we already were on premium 30k allowance) and we had to pay....du du duuuuu... £180!!!!!! All those shoes
 
Old Apr 22nd 2007 | 5:00 am
  #21  
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Default Re: Luggage Allowance

Canadian Affair made us stump up for our extra weight when we emigrated. We should have upgraded!
 
Old Apr 22nd 2007 | 5:04 am
  #22  
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Default Re: Luggage Allowance

Originally Posted by ellsie
Canadian Affair made us stump up for our extra weight when we emigrated. We should have upgraded!
Canadian Affair rung me to upgrade and have told me verbally that if we exceed our allowance when we fly in May they will charge me for each KG over for the 3 of us
:curse:

No let up eh !
 
Old Apr 22nd 2007 | 5:07 am
  #23  
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Default Re: Luggage Allowance

Yes they did the same to us and I wish we had upgraded now because we paid for it anyway with all the excess lb's. Having said that everything else was great including the food, and I normally hate plane food.
 
Old Apr 22nd 2007 | 5:26 am
  #24  
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Default Re: Luggage Allowance

Originally Posted by burton bunch
Canadian Affair rung me to upgrade and have told me verbally that if we exceed our allowance when we fly in May they will charge me for each KG over for the 3 of us
:curse:

No let up eh !
Upgrade Burtie hun it's much nicer - but we did and still had to pay that ridiculous amount.... ok so it was winter when we came and things were heavy but well, I survived with only 5 pairs of footware for this!! LOL
 
Old Apr 22nd 2007 | 8:00 am
  #25  
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Default Re: Luggage Allowance

Originally Posted by ellsie
Canadian Affair made us stump up for our extra weight when we emigrated. We should have upgraded!
We tried to!
 
Old Apr 22nd 2007 | 8:01 am
  #26  
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Default Re: Luggage Allowance

Originally Posted by burton bunch
Canadian Affair rung me to upgrade and have told me verbally that if we exceed our allowance when we fly in May they will charge me for each KG over for the 3 of us
:curse:

No let up eh !
I wish they had phoned us - we have tried to up-grade but can't.
 
Old Apr 22nd 2007 | 8:08 am
  #27  
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Default Re: Luggage Allowance

Originally Posted by gloveman
I wish they had phoned us - we have tried to up-grade but can't.
They rung me up and told me that the flight going out was very busy economy BUT they had plenty of premium and would we like to upgrade £139 each way - Not a chance had they said £50 return then I might have said yes
 
Old Apr 22nd 2007 | 8:24 am
  #28  
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Default Re: Luggage Allowance

Originally Posted by burton bunch
They rung me up and told me that the flight going out was very busy economy BUT they had plenty of premium and would we like to upgrade £139 each way - Not a chance had they said £50 return then I might have said yes
We've been told our allowance is 20 kg - what have they told you?
 
Old Apr 22nd 2007 | 8:36 am
  #29  
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Default Re: Luggage Allowance

Originally Posted by gloveman
We've been told our allowance is 20 kg - what have they told you?
Yeah ours in 20kg for Economy and if we upgrade it would be 30kg. If we get charged for excess it is I think £6 per KG so even if we are 10 kg over it would only be £60 each way for the excess.

Bit hard to decide what to do when am taking the kids and at least 1 of them will be staying there for good
 
Old Apr 22nd 2007 | 4:43 pm
  #30  
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Default Re: Luggage Allowance

Originally Posted by gloveman
We tried to!
They gave me an extra 14kg(I had no idea I had overpacked so bad) but I was bawling my bloody eyes out from a combo of late for the flight and leaving hubby behind. I don't want to repeat it and I wouldn't reccomend trying it
 


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