British Expats

British Expats (https://britishexpats.com/forum/)
-   Canada (https://britishexpats.com/forum/canada-56/)
-   -   Expat Shield problems (https://britishexpats.com/forum/canada-56/expat-shield-problems-700242/)

Beedubya Feb 1st 2011 7:29 pm

Re: Expat Shield problems
 
Somebody just posted this on the FB Expat page:

Hi -- Thanks for reaching out. We're aware of the current issue with Expat Shield, and we apologize for the inconvenience. Unfortunately, we have a server issue in the UK, so UK servers are redirecting to the US. The issue will be fixed this week. Sorry again for the inconvenience.

Thanks,
The AnchorFree Team


:thumbsup:

JasonnJane Feb 2nd 2011 12:19 am

Re: Expat Shield problems
 
yes, i emailed them too and that is the reply i got :)

Rugirl Feb 3rd 2011 5:11 pm

Re: Expat Shield problems
 
Does anyone know when the Expat Shield will be back up? I just tried it and it is not working yet.

Beedubya Feb 3rd 2011 6:27 pm

Re: Expat Shield problems
 
This is the latest status update on their Facebook page


The needed hardware piece is now at location and awaiting installation. Hopefully everything will be back online soon (possible a bit longer than the promised 24 hours). Again, very sorry for any service interruption. Stay tuned - we'll update the this wall once the installation/testing is done and everything is up and running.

Beedubya Feb 3rd 2011 8:36 pm

Re: Expat Shield problems
 
New FB status.


Still working on getting the new hardware up (ran into few issues), but please be assured, work is in progress. We wish we could speed up the process, but at this time we have to wait until everything is fixed before going back online with ExpatShield. We are also working on procedure steps to make sure such long outages never happen again.

Wishwewerethere Feb 4th 2011 8:20 pm

Re: Expat Shield problems
 
Apparently back online but bbc still saying outside of uk:(

Beedubya Feb 4th 2011 8:30 pm

Re: Expat Shield problems
 

Originally Posted by Wishwewerethere (Post 9152828)
Apparently back online but bbc still saying outside of uk:(

What about itv Player?

I wonder if the BBC have done something to block it as we are (obviously) not paying for TV licences?? I have wondered about that in the past........

Beedubya Feb 4th 2011 8:40 pm

Re: Expat Shield problems
 
I just tried ITV player and Seesaw, both say I cannot watch as I am not in the UK, so not working in Australia at all still. :(

BristolUK Feb 4th 2011 10:07 pm

Re: Expat Shield problems
 
FBHost is still working for BBC.

Usually needs a reload or close the page that says it's not a valid link and just click again.

Wishwewerethere Feb 5th 2011 1:42 am

Re: Expat Shield problems
 
Suppose Expat Shield still dishing out US ip addresses,:( will wait till Monday to see what happens.

perth tiger Feb 5th 2011 2:44 am

Re: Expat Shield problems
 
its working fine again. uninstall your old expat and install the new one.

perth:thumbup::thumbup:

airbornesapper Feb 5th 2011 2:59 am

Re: Expat Shield problems
 

Originally Posted by perth tiger (Post 9153404)
its working fine again. uninstall your old expat and install the new one.

perth:thumbup::thumbup:

Thanks for that - your right.

Quite timely also....as I my usage allowance re-sets in 2 mins :)

Cape Blue Feb 5th 2011 4:30 am

Re: Expat Shield problems
 

Originally Posted by perth tiger (Post 9153404)
its working fine again. uninstall your old expat and install the new one.

perth:thumbup::thumbup:

Won't reinstall properly for me, tried it several times, keeps on coming up with an error message after the instal when you try to connect.

airbornesapper Feb 5th 2011 4:45 am

Re: Expat Shield problems
 

Originally Posted by Cape Blue (Post 9153544)
Won't reinstall properly for me, tried it several times, keeps on coming up with an error message after the instal when you try to connect.

I did not bother re-installing...it worked fine for me...

Wishwewerethere Feb 5th 2011 7:31 am

Re: Expat Shield problems
 

Originally Posted by Cape Blue (Post 9153544)
Won't reinstall properly for me, tried it several times, keeps on coming up with an error message after the instal when you try to connect.

Try rebooting after you install.


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