Tesco Rumour
#36
This was my reply;
Dear SC,
Many thanks for your comments.
Our Support Team are aware of how keen the Australians are to shop on our Website and they are working hard to hopefully bring this service to you as quickly as possible. Unfortunately at the moment we do not have any time scale for this.
Thanks again for letting me know.
Kind regards
Alison Summers
Clothing Customer Services
Dear SC,
Many thanks for your comments.
Our Support Team are aware of how keen the Australians are to shop on our Website and they are working hard to hopefully bring this service to you as quickly as possible. Unfortunately at the moment we do not have any time scale for this.
Thanks again for letting me know.
Kind regards
Alison Summers
Clothing Customer Services
#37
Lost in BE Cyberspace










Joined: Oct 2005
Posts: 16,623
From: Hill overlooking the SE Melbourne suburbs











When I was in the UK in July 2010 I went to Next but was very disappointed. The good quality clothes had been exchanged for cheap rubbish - I think they are targeting a younger market now or perhaps they have changed ownership - in any case not the quality made clothes I was used to.
The brands I use have shifted manufacture from England to China (what's new) They do seem to have retained some quality - and still come in over Next etc.
#39
Account Closed









Joined: Sep 2006
Posts: 4,374

This was my reply;
Dear SC,
Many thanks for your comments.
Our Support Team are aware of how keen the Australians are to shop on our Website and they are working hard to hopefully bring this service to you as quickly as possible. Unfortunately at the moment we do not have any time scale for this.
Thanks again for letting me know.
Kind regards
Alison Summers
Clothing Customer Services
Dear SC,
Many thanks for your comments.
Our Support Team are aware of how keen the Australians are to shop on our Website and they are working hard to hopefully bring this service to you as quickly as possible. Unfortunately at the moment we do not have any time scale for this.
Thanks again for letting me know.
Kind regards
Alison Summers
Clothing Customer Services
am gonna email also
#40
Account Closed









Joined: Sep 2006
Posts: 4,374

my reply
Dear Margaret,
I'm sorry to say that at the moment we don't ship goods to Australia, I am very sorry for any disappointment this will cause.
Our International Shipping service is still quite new and the countries included are all areas we have had high volumes of requests to ship to so it may be something we do in the future. If this is the case, please be assured it will be advertised on the website. I have passed your interest on to my Business Support team.
I hope this helps with your query. Thank you for showing an interest in Clothing at Tesco.
Kind regards
Susan Campbell
Clothing Customer Services
Dear Margaret,
I'm sorry to say that at the moment we don't ship goods to Australia, I am very sorry for any disappointment this will cause.
Our International Shipping service is still quite new and the countries included are all areas we have had high volumes of requests to ship to so it may be something we do in the future. If this is the case, please be assured it will be advertised on the website. I have passed your interest on to my Business Support team.
I hope this helps with your query. Thank you for showing an interest in Clothing at Tesco.
Kind regards
Susan Campbell
Clothing Customer Services
#41
well as they seem to want a high volume of requests before they'll add it I emailed them too.
#42
My reply from Tesco
Thank you for your enquiry. I'm sorry to say that at the moment we don't send goods to Australia.
However, our international clothing service is still quite new so it may be something we do in the future. I have logged your interest to our Support Team so when they are looking at countries to expand to they can see the level of interest Australia has. If Australia is then added, please be assured it will be advertised on the website.
I hope this helps with your query. Thank you for showing an interest in Clothing at Tesco.
Kind regards
Nicola Osborne
Clothing Customer Services
However, our international clothing service is still quite new so it may be something we do in the future. I have logged your interest to our Support Team so when they are looking at countries to expand to they can see the level of interest Australia has. If Australia is then added, please be assured it will be advertised on the website.
I hope this helps with your query. Thank you for showing an interest in Clothing at Tesco.
Kind regards
Nicola Osborne
Clothing Customer Services
#43
Thread Starter
221b Baker Street










Joined: Jun 2010
Posts: 14,125
From: Miles from anywhere, Victoria, Australia.











10 months on......this is the international deliveries page:
http://www.clothingattesco.com/inter...international/
http://www.clothingattesco.com/inter...international/
#44
#45
If you really want to get action you have to bypass the 'customer ignoring service'.
Buy some Tesco's shares, then turn up to the AGM and get to ask a question of the board, preferably with some facts.
Remember the maxim of business "Customers are a bloody nuisance" - particularly in big business those with the power to make decisions focus on the city and the money, paying for serfs to keep the unwashed at bay. And for Tescos the unwashed is about right.
Buy some Tesco's shares, then turn up to the AGM and get to ask a question of the board, preferably with some facts.
Remember the maxim of business "Customers are a bloody nuisance" - particularly in big business those with the power to make decisions focus on the city and the money, paying for serfs to keep the unwashed at bay. And for Tescos the unwashed is about right.








Yeah how will they survive now Next have gone down market 