If they're like most businesses here they will try to put you off and not do anything. The laws are very clear here but I've found many still blatantly play games in hopes that you will go away. Phone Office of Fair Trading first and know your rights before you talk to the store. If and when the employee(s) try to play games then you can say what the office of fair trading has told you. Most likely they won't play games once you mention them.

You have to be very diligent with disinfecting and cleaning contact lenses here. This is the sub/tropics - moulds and bacteria will grow anything and everywhere at astonishing rates.

I actually ordered 3 month ones as I don't wear them too often but they gave me weeklies. I wore them for two weeks without checking and then woooh casualty, severe pain, steroid drops (only left eye thankfully), but I've actually lost a bit of sight in that eye permanently thanks to that mistake.

Her eyesight must be shocking,can she no take herself

Having just plucked up the courage to get my eyes tested again I have to agree that their eyetests are good - much better than the last place I used, far better service too, they made me actually feel like it was normal to have screwed up eyesight. The last place always made me feel that it was my fault my eyes were dodgy (which it isn't,it was down to shingles, and that I was almost an inconvenience because they are both so different.

Dunno what the eventual result will look like coke-bottle-wise but so far I'm impressed. $600 for two pairs of multifocals - and I'm picky about the frames, could have done it $100 cheaper if I was prepared to have standard ones, but if I've got to wear the stupid things I want to wear something I like the look of! Thats still half the price I paid 3 years ago, thank goodness for Specsavers & for 2-for-1 offers!!

You fussy,i think not,purple and purple only

Actually one pair is purple with a bit of blue in it The other is just....well.....purple

That'll be purple then

I reckon there's about 20% blue in one pair Actually it was really hard to choose, last time I had to go for one pink pair cos they only had one purple in that poxy shop. This place was full of them, purple everywhere,someone must have told them I was on my way

Wouldn't trust Specsavers as far as I could throw them. Yes a mass generalisation but after a really horrible experience with them in the UK and then hearing a friends nightmare with them here it's an opinion I'm sticking with.

Thanks Thats given me a lot of faith in getting something from them that I can actually see through I was just congratulating myself on emerging for a change from an encounter with a branch of the medical world without being a nervous wreck, but maybe I spoke too soon!!!

Totally opposite experience. I came out of an eye exam in tears because of the treatment and their refusal to accept that my eyes are how they are. They even told me I'd never had an op to correct a squint when I was 3 and that they had no idea who I'd seen before but I'd been incorrectly advised.

Rang me later to complain about my attitude and how I should accept that they are the experts and obviously know more about eyes than I do.

Well look on the bright side,you get a lovely dog and a white,maybe purple stick,and you can fall over (pissed) and people won't laugh at you

Going into the Logan Hyperdome branch tomorrow to pick up a new pair of everyday glasses and prescription sunnies, had no issues so far, the service has been great and very professional.

Ain't going to pay a cent either, which is always good.

I suppose thats true! The doggie could have a nice purple coat too.....which no doubt you'd swap for one saying "Look at this silly witch I'm with" or something equally rude