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e-tax help?

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Old Jul 16th 2012 | 2:23 pm
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Default e-tax help?

I am trying to do my tax return in my lunch break on the work pc - having got permission to download the e-tax and began filling in info - when I try and connect to the internet I am unable - is this due to privacy issues on the browser? I am connected to the internet but it keeps coming up with an error and wont let me go any further. Any one around who can give me a pointer on how to resolve this?

Thanks
 
Old Jul 16th 2012 | 2:32 pm
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Default Re: e-tax help?

Originally Posted by sasbear
I am trying to do my tax return in my lunch break on the work pc - having got permission to download the e-tax and began filling in info - when I try and connect to the internet I am unable - is this due to privacy issues on the browser? I am connected to the internet but it keeps coming up with an error and wont let me go any further. Any one around who can give me a pointer on how to resolve this?

Thanks
Sounds like it could be an issue with your works computer set up, I tried to do it from work one year and I had the same problems, worked fine at home.... look like you might have to go and talk nicely to your IT crowd.
 
Old Jul 16th 2012 | 2:55 pm
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Default Re: e-tax help?

Originally Posted by macy
Sounds like it could be an issue with your works computer set up, I tried to do it from work one year and I had the same problems, worked fine at home.... look like you might have to go and talk nicely to your IT crowd.
Thanks - I think because I am connected to the network here...will unplug my lap top and use the portable usb modem and hope this makes a difference....
 
Old Jul 16th 2012 | 3:10 pm
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Default Re: e-tax help?

likely to be your business' firewall blocking it
 
Old Jul 16th 2012 | 5:41 pm
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Default Re: e-tax help?

Can you do it online if its your first one? I filled it all in and it wont continue as it cant access Security info it says..

Baffles me!
 
Old Jul 16th 2012 | 6:44 pm
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Default Re: e-tax help?

Originally Posted by Tramps_mate
Can you do it online if its your first one? I filled it all in and it wont continue as it cant access Security info it says..

Baffles me!
I did our first ones online. You may have clicked by mistake that previous info was on your computer????? I did that and only worked out when it wouldn't let me do it that I was on a new machine from the previous year so the info wasn't there. Just a thought.
 
Old Jul 16th 2012 | 6:55 pm
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Default Re: e-tax help?

Originally Posted by moneypenny20
I did our first ones online. You may have clicked by mistake that previous info was on your computer????? I did that and only worked out when it wouldn't let me do it that I was on a new machine from the previous year so the info wasn't there. Just a thought.
Errrrrr.. Possibly!

How do I reset that? Is it in one of the options do you know?

So I dont have to fill it all in again!
 
Old Jul 16th 2012 | 7:06 pm
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Default Re: e-tax help?

Originally Posted by Tramps_mate
Errrrrr.. Possibly!

How do I reset that? Is it in one of the options do you know?

So I dont have to fill it all in again!
You can go backwards and forwards changing stuff until you actually submit without losing stuff, not a problem. However I couldn't tell you where it is as I haven't got round to even thinking about ours yet It's close to the front though. If it's not that then I have no clue.
 
Old Jul 16th 2012 | 8:43 pm
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Default Re: e-tax help?

Originally Posted by moneypenny20
You can go backwards and forwards changing stuff until you actually submit without losing stuff, not a problem. However I couldn't tell you where it is as I haven't got round to even thinking about ours yet It's close to the front though. If it's not that then I have no clue.


ok - well I managed to get this done and will submit tomorrow - need to double check everything - and seems am getting a $$$ refund - nice
 
Old Jul 16th 2012 | 9:25 pm
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Default Re: e-tax help?

I got right to the end and still cant submit. Dont know what iv done wrong..

12 days for rebate versus 3 months for paper return!
 
Old Jul 16th 2012 | 9:44 pm
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Default Re: e-tax help?

Originally Posted by Tramps_mate
I got right to the end and still cant submit. Dont know what iv done wrong..

12 days for rebate versus 3 months for paper return!
Ring them. They are actually quite helpful. I had to ring them last year about something, a human answered after a few rings and answered the question without trouble.
 
Old Jul 16th 2012 | 9:50 pm
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Default Re: e-tax help?

Yeah. Will give them a bell tomorrow!! Thanks!!
 

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