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-   -   e-tax help? (https://britishexpats.com/forum/barbie-92/e-tax-help-765255/)

sasbear Jul 16th 2012 2:23 pm
e-tax help?
 
I am trying to do my tax return in my lunch break on the work pc - having got permission to download the e-tax and began filling in info - when I try and connect to the internet I am unable - is this due to privacy issues on the browser? I am connected to the internet but it keeps coming up with an error and wont let me go any further. Any one around who can give me a pointer on how to resolve this?

Thanks

macy Jul 16th 2012 2:32 pm
Re: e-tax help?
 
Originally Posted by sasbear (Post 10176377)
I am trying to do my tax return in my lunch break on the work pc - having got permission to download the e-tax and began filling in info - when I try and connect to the internet I am unable - is this due to privacy issues on the browser? I am connected to the internet but it keeps coming up with an error and wont let me go any further. Any one around who can give me a pointer on how to resolve this?

Thanks
Sounds like it could be an issue with your works computer set up, I tried to do it from work one year and I had the same problems, worked fine at home.... look like you might have to go and talk nicely to your IT crowd.:)

sasbear Jul 16th 2012 2:55 pm
Re: e-tax help?
 
Originally Posted by macy (Post 10176381)
Sounds like it could be an issue with your works computer set up, I tried to do it from work one year and I had the same problems, worked fine at home.... look like you might have to go and talk nicely to your IT crowd.:)
Thanks - I think because I am connected to the network here...will unplug my lap top and use the portable usb modem and hope this makes a difference....

Broad Shoulders Jul 16th 2012 3:10 pm
Re: e-tax help?
 
likely to be your business' firewall blocking it

Tramps_mate Jul 16th 2012 5:41 pm
Re: e-tax help?
 
Can you do it online if its your first one? I filled it all in and it wont continue as it cant access Security info it says..

Baffles me!

moneypenny20 Jul 16th 2012 6:44 pm
Re: e-tax help?
 
Originally Posted by Tramps_mate (Post 10176530)
Can you do it online if its your first one? I filled it all in and it wont continue as it cant access Security info it says..

Baffles me!
I did our first ones online. You may have clicked by mistake that previous info was on your computer????? I did that and only worked out when it wouldn't let me do it that I was on a new machine from the previous year so the info wasn't there. Just a thought.

Tramps_mate Jul 16th 2012 6:55 pm
Re: e-tax help?
 
Originally Posted by moneypenny20 (Post 10176596)
I did our first ones online. You may have clicked by mistake that previous info was on your computer????? I did that and only worked out when it wouldn't let me do it that I was on a new machine from the previous year so the info wasn't there. Just a thought.
Errrrrr.. Possibly! :lol:

How do I reset that? Is it in one of the options do you know?

So I dont have to fill it all in again! :ohmy:

moneypenny20 Jul 16th 2012 7:06 pm
Re: e-tax help?
 
Originally Posted by Tramps_mate (Post 10176617)
Errrrrr.. Possibly! :lol:

How do I reset that? Is it in one of the options do you know?

So I dont have to fill it all in again! :ohmy:
You can go backwards and forwards changing stuff until you actually submit without losing stuff, not a problem. However I couldn't tell you where it is as I haven't got round to even thinking about ours yet :lol: It's close to the front though. If it's not that then I have no clue. :D

sasbear Jul 16th 2012 8:43 pm
Re: e-tax help?
 
Originally Posted by moneypenny20 (Post 10176635)
You can go backwards and forwards changing stuff until you actually submit without losing stuff, not a problem. However I couldn't tell you where it is as I haven't got round to even thinking about ours yet :lol: It's close to the front though. If it's not that then I have no clue. :D


ok - well I managed to get this done and will submit tomorrow - need to double check everything - and seems am getting a $$$ refund - nice:thumbsup:

Tramps_mate Jul 16th 2012 9:25 pm
Re: e-tax help?
 
I got right to the end and still cant submit. Dont know what iv done wrong..

12 days for rebate versus 3 months for paper return!

moneypenny20 Jul 16th 2012 9:44 pm
Re: e-tax help?
 
Originally Posted by Tramps_mate (Post 10176864)
I got right to the end and still cant submit. Dont know what iv done wrong..

12 days for rebate versus 3 months for paper return!
Ring them. They are actually quite helpful. I had to ring them last year about something, a human answered after a few rings and answered the question without trouble.

Tramps_mate Jul 16th 2012 9:50 pm
Re: e-tax help?
 
Yeah. Will give them a bell tomorrow!! Thanks!!


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