Skype

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Jul 20th 2010 | 3:44 pm

#16

ozzieeagle

Lost in BE Cyberspace

Joined: Feb 2005

Posts: 15,526

ozzieeagle has a reputation beyond repute

Re: Skype

If Paddyo's suggestion doesnt work, I would delete AVG and install Avast in a situation like this, and vice versa if Avast played up.

http://www.avast.com/free-antivirus-download

Download Avast.... turn off modem, uninstall AVG, install Avast, turn modem back on.

Jul 20th 2010 | 4:29 pm

#17

scrubbedexpat020

Account Closed

Joined: Oct 2004

Posts: 0

scrubbedexpat020 has a reputation beyond repute

Re: Skype

Quote:

Originally Posted by ozzieeagle

Concur with Avast.

Use AVG removal tool to get rid of it http://www.avg.com/ww-en/download-tools.

Ian

Jul 20th 2010 | 7:40 pm

#18

chutney mary

Thread Starter

Forum Regular

Joined: Feb 2010

Posts: 34

Re: Skype

It's fixed. It was just a simple case of changing the exceptions in AVG firewall. Strange that it should suddenly stop Skype from working though? I don't know anything about computers, so with all of your help I was able to resolve the problem. Well done Ex Pats.

Jul 20th 2010 | 11:24 pm

#19

chutney mary

Thread Starter

Forum Regular

Joined: Feb 2010

Posts: 34

Re: Skype

It worked - thanks for your help.

Jul 21st 2010 | 8:59 am

#20

Coryate

Forum Regular

Joined: Apr 2010

Posts: 52

From: Hertfordshire (for now)

Re: Skype

Quote:

Originally Posted by chutney mary

Yippee, think we have got there. It is the AVG firewall that is causing the problem. If I turn it off it works. But then I'm not protected? Not sure what to do about that, but at least I know what is causing it. Thanks to all you kind people who helped.

Having done 6 yrs on an ISP helldesk, I used to get the same question about Skype or email suddenly not working 2-3 times a day.
It was usually the firewall, turn it off and turn it back on usually fixed it, nortons was the main offender.