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Need to contact Case Officer

Need to contact Case Officer

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Old Jan 19th 2007, 7:05 pm
  #1  
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Default Need to contact Case Officer

Hello all,

Does anyone know how we can get our CO direct email address, We only seem to be getting automated email responses from immi.
We do not know if he has received any of our emails we have sent to the immi system.
Do they ever contact you at all ? or is it that they work in the background and when it is finished they let you know.
It seems strange we have a CO who has never contacted us direct.
We were unable to get our meds done by the requested date due to a
email server problem (mentioned in an other thread). We have booked med now for next week, and sent emails to immi with details, but we only get an automated email back. We just hope it gets passed to our CO.


Slightly worried

Cheryl

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Old Jan 19th 2007, 10:11 pm
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Default Re: Need to contact Case Officer

Originally Posted by Porter 5
Hello all,

Does anyone know how we can get our CO direct email address, We only seem to be getting automated email responses from immi.
We do not know if he has received any of our emails we have sent to the immi system.
Do they ever contact you at all ? or is it that they work in the background and when it is finished they let you know.
It seems strange we have a CO who has never contacted us direct.
We were unable to get our meds done by the requested date due to a
email server problem (mentioned in an other thread). We have booked med now for next week, and sent emails to immi with details, but we only get an automated email back. We just hope it gets passed to our CO.


Slightly worried

Cheryl

You cannot email your case officer directly anymore. If there is a problem, they will contact you. Kind of the "don't call us, we'll call you" thing now.
Dorothy is offline  

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