Feedback on Grace Removals?
#1
Forum Regular
Thread Starter
Joined: May 2008
Posts: 62
Feedback on Grace Removals?
We will be sending our container to Brisbane and the relocation company is using Grace Relocations on the Bris end.
Anyone had any experience using them?
Anyone had any experience using them?
#2
Re: Feedback on Grace Removals?
has a beer or two at the end with the lads, and that went down well with them
#3
BE Enthusiast
Joined: Nov 2005
Location: Yorkshire - Queensland - NSW
Posts: 843
Re: Feedback on Grace Removals?
We used them and they where really good no complaints here
We moved from Queensland - New South Wales.
We moved from Queensland - New South Wales.
#4
Re: Feedback on Grace Removals?
Our boxes were handled by them at the Brisbane end. However, we had moved down to Victoria before they arrived. Grace were fantastic - they sent our 30 boxes down on a lorry/train for just $50 extra as they said there's always spare room so no need for a special trip. Very easy. All happened when they said it would. Guys very friendly this end.
Would definitely use them again.
Would definitely use them again.
#5
Auntie Fa
Joined: Nov 2006
Location: Seattle
Posts: 7,344
Re: Feedback on Grace Removals?
Have heard only good things about them, although in Sydney.
#6
BE Forum Addict
Joined: Feb 2007
Posts: 1,905
Re: Feedback on Grace Removals?
WA Education dept uses them as their preferred shippers for teachers moving around the state.
So we have used Grace, and they were excellent.
Gems
So we have used Grace, and they were excellent.
Gems
#7
Re: Feedback on Grace Removals?
I might try them next time - I used Pickfords from WA to QLD - only a little pricer than Grace. Grace's Insurance was not as good as i recall and was expensive compared to Pickfords. When we did our estimate Grace were cheaper on the move costs, but when you added like for like insurance they were more expensive ending up about $50 apart.
I went with Pickfords as I used them for the UK move and all was fine in that regard (except for the price)
On the next move back to WA I will try Grace I think - Pickfords damaged 2 items and lost 1 - took over 3 months for them to process the claim with threats of taking it further (they didnt admit they had lost the item and claim it was delivered - it was a single bed so god knows how they lost it!)
I went with Pickfords as I used them for the UK move and all was fine in that regard (except for the price)
On the next move back to WA I will try Grace I think - Pickfords damaged 2 items and lost 1 - took over 3 months for them to process the claim with threats of taking it further (they didnt admit they had lost the item and claim it was delivered - it was a single bed so god knows how they lost it!)
#9
Forum Regular
Joined: Jan 2009
Location: Brisbane, Qld
Posts: 285
Re: Feedback on Grace Removals?
I'm sure the other side will be okay - i didn't even ask them(alfa) who they are using the other side - i'm more worried about getting a house
Good luck with the move
#11
Forum Regular
Thread Starter
Joined: May 2008
Posts: 62
Re: Feedback on Grace Removals?
Thanks for all the replies, so far it sounds all positive experiences with Grace.
#13
Auntie Fa
Joined: Nov 2006
Location: Seattle
Posts: 7,344
Re: Feedback on Grace Removals?
Sorry no idea, as friends live in houses, but have you found that to be a problem? If so, is that only for a walk-up apartment?
(Am moving soon myself, to 4th and 5th floors.)
(Am moving soon myself, to 4th and 5th floors.)
#14
Forum Regular
Joined: Sep 2009
Location: Miami US- Brighton UK- Malaga Spain?
Posts: 81
Re: Feedback on Grace Removals?
Had a problem on the UK side when we shipped our stuff back from US to UK.
We already had a 3rd floor apartment in UK with a large lift and told them so.
After being promised the earth by the removal company in US that there would be no problem delivering to the 3rd floor we weren't worried.
Of course on the day the container arrived the crew were not happy it took several calls to the company before they agreed to do it.
Made the day very stressful but eventually resolved.
I would try and get it written into the contract if you can, the last thing you need is grief on the day your belongings arrive.
Good luck
Last edited by BriBri UK; May 14th 2010 at 11:32 am. Reason: Added info
#15
Auntie Fa
Joined: Nov 2006
Location: Seattle
Posts: 7,344
Re: Feedback on Grace Removals?
Thanks BriBri, I would never have thought to check that but there are so many apartments here, I would be amazed if it's an issue. I will still confirm it though.
We're already here, and moving from a rented house. Having a 20ft container lorry parked outside our tiny whaler's cottage was "fun" and the neighbours were a bit pissed, to say the least. I was sure they'd park on the main road and move it down with a smaller truck. This was Kent, BTW, who did this end on behalf of Unigroup Worldwide UTS. Both were fab.
We're already here, and moving from a rented house. Having a 20ft container lorry parked outside our tiny whaler's cottage was "fun" and the neighbours were a bit pissed, to say the least. I was sure they'd park on the main road and move it down with a smaller truck. This was Kent, BTW, who did this end on behalf of Unigroup Worldwide UTS. Both were fab.