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Old Sep 26th 2004 | 11:46 pm
  #16  
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Default Re: Emirates

Originally Posted by Pollyana
No, I don't even look at their offers since that trip. Not had any letter back from the airline with an apology either.
One of the worst bits was that it was 9 hours overnight and because of the rebuilding of the airport, and the country being dry, there were no bars - I understand there are bars in the new bit. However there was a duty free shop with very large cheap bottles of Martini......... I seemed to spend a lot of time dragging all my luggage into the loo, complete with purchases from shop.........

LOL! Well done Polly!

Yes, Emirates aren't the best for their customer service are they?

When I spoke to one person on the phone to *discuss* the fact that I wasn't very happy with things, she said about my luggage 'Well, you got it in the end, didn't you?'......left even me speechless Didn't take account of the fact that I'd had to attend my brother's 21st birthday part, for which we had arranged to be back in time for especially, in my bikini and my mum's (slightly too large) jeans and jumper. Nor the fact that my brother's present was in one of the missing bags.....
 
Old Sep 26th 2004 | 11:53 pm
  #17  
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Default Re: Emirates

Similar thing when we were stuck in Dubai - I, and some others from the flight - went to ask if we could get messages to relatives waiting for us. I was greeted with a shrug, and the comment "you are here now, enjoy it, forget about the other places". Yeah, right
 
Old Sep 26th 2004 | 11:57 pm
  #18  
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Default Re: Emirates

Originally Posted by Pollyana
Similar thing when we were stuck in Dubai - I, and some others from the flight - went to ask if we could get messages to relatives waiting for us. I was greeted with a shrug, and the comment "you are here now, enjoy it, forget about the other places". Yeah, right

I think what really upset me is that after a 22 hour flight, standing in baggage reclaim waiting endlessly for your bags, the growing sense of alarm as the same one bag keeps going round, nervously exchanging glances with the other 30 people standing there, all thinking the same thing - they couldn't even send an Emirates rep down to tell is not to bother waiting. We landed at about 11am on a Friday morning - don't tell me the Emirates staff weren't at work. Apparently, they'd known the bags had been left behind as soon as we took off. That's the bit that made me the most mad.
 
Old Sep 27th 2004 | 1:02 am
  #19  
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Default Re: Emirates

Originally Posted by bundy
Actually, part of the new building at Dubai fell down earlier today.......wasn't open, still being built.

But yes, the new airport at Dubai is lovely. Still not worth flying Emirates for though (IMHO).
Well that has nothing to do with Emirates of course. And at least it wasn't in use. Can happen anywhere it seems - remember Charles de Gaulle where part of a lounge/corridor collpsed? And that WAS in use!

Prices seem good, and of course you cab get bad service on any airline. Qantas, BA, and SA are no different in my experience.

As for luggage allowance, I think you only get that when you fly via the US - that's the way we did it. I think the yanks are a bit 'larger' than the rest of us, the way you can get away with the lbag allowance
 
Old Sep 27th 2004 | 1:06 am
  #20  
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Default Re: Emirates

Originally Posted by piers_morgan
Well that has nothing to do with Emirates of course. And at least it wasn't in use. Can happen anywhere it seems - remember Charles de Gaulle where part of a lounge/corridor collpsed? And that WAS in use!

Didn't say it did! Was just making a point of topical interest
 
Old Sep 27th 2004 | 1:46 am
  #21  
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Default Re: Emirates

Originally Posted by piers_morgan
Well that has nothing to do with Emirates of course. And at least it wasn't in use. Can happen anywhere it seems - remember Charles de Gaulle where part of a lounge/corridor collpsed? And that WAS in use!

Prices seem good, and of course you cab get bad service on any airline. Qantas, BA, and SA are no different in my experience.

As for luggage allowance, I think you only get that when you fly via the US - that's the way we did it. I think the yanks are a bit 'larger' than the rest of us, the way you can get away with the lbag allowance
I think Bundys point about Dubai was in answer to my post,where I said I believed airport facilities are a little better now.
Yes you can get bad service on any airline, Bundy and I just posted our opinions - there are numerous people on here who have had good experiences. Balancing them up is the interesting bit!
Luggage allowance - you can get double baggage of 40kg on many airlines, if you have a migration visa and a one-way ticket. Its not just via the US. If you fly via the US the usual baggage is 32, and I believe you can get it doubled to 64.
Personal preference again - as with Emirates - I won't fly via the US because of the hassle of baggage reclaim, immigration and customs there, just for a transfer.
 
Old Sep 27th 2004 | 1:54 am
  #22  
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Default Re: Emirates

Topical interest for the bored out there......

http://www.pprune.com/forums/showthr...hreadid=146277
 

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