'The Computer Market' - any experiences, good or bad?
Mar 9th 2010, 1:10 am
#16
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Re: 'The Computer Market' - any experiences, good or bad?
Or take any of their advice ... once you have a model in mind then look it up here (and an aussie-based price comparison site) and wonder why people don't shop around more:
http://www.umart.com.au/newindex2.phtml?bid=2
http://www.umart.com.au/newindex2.phtml?bid=2
Had forgotten about them.
Mar 9th 2010, 1:12 am
#17
'Made in Ulster' Member
Thread Starter
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Location: Brisbane, QLD. (Though an Ulster girl through and through!)
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Re: 'The Computer Market' - any experiences, good or bad?
Or take any of their advice ... once you have a model in mind then look it up here (and an aussie-based price comparison site) and wonder why people don't shop around more:
http://www.umart.com.au/newindex2.phtml?bid=2
http://www.umart.com.au/newindex2.phtml?bid=2
Mar 9th 2010, 1:18 am
#18
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Re: 'The Computer Market' - any experiences, good or bad?
Meaning that HN don't really sell anything half decent. Plenty of ASUS, ACER, COMPAQ laptops with glossy screens that reflect everything, Windows 7 Home Premium (dire) and cheap cases that look great when they are new but 6 months down the track they look worn out.
You'd be better of finding a small company locally in Toowoomba that really appreciates the sale and will give you something HN will not give you (customer service). Ask these questions at HN before you buy:
1. If the laptop goes wrong who sorts out the warranty? is it HN or is it you? (ie, do they call the manafacturer or do you?)
2. Will they set it up for you before you start using it so that you know it's setup properly with antivirus, antispyware software and all the Microsoft updates?
3. The computer will probably come with Norton or McAfee, are they happy to remove those paid for programs and instead install AVG which is far better than the paid for software or would they prefer to sell you Norton or McAfee?
The Tosh does sound like a lost cause and it's great that you can get a new laptop for your birthday, just don't waste your money on what the salesman from HN wants you to buy.
You'd be better of finding a small company locally in Toowoomba that really appreciates the sale and will give you something HN will not give you (customer service). Ask these questions at HN before you buy:
1. If the laptop goes wrong who sorts out the warranty? is it HN or is it you? (ie, do they call the manafacturer or do you?)
2. Will they set it up for you before you start using it so that you know it's setup properly with antivirus, antispyware software and all the Microsoft updates?
3. The computer will probably come with Norton or McAfee, are they happy to remove those paid for programs and instead install AVG which is far better than the paid for software or would they prefer to sell you Norton or McAfee?
The Tosh does sound like a lost cause and it's great that you can get a new laptop for your birthday, just don't waste your money on what the salesman from HN wants you to buy.
Mar 9th 2010, 1:20 am
#19
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Re: 'The Computer Market' - any experiences, good or bad?
Mar 9th 2010, 1:22 am
#20
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Re: 'The Computer Market' - any experiences, good or bad?
Have you ever tried to return anything faulty to Umart? basically as soon as you walk out of the door they shirk all responsibility of any warranty issues. This is contrary to consumer rights but you try convincing the Umart employee of that.
You get what you pay for, sure Umart are cheap but don't expect too much from them in the way of backup and customer service.
You get what you pay for, sure Umart are cheap but don't expect too much from them in the way of backup and customer service.
Mar 9th 2010, 1:26 am
#21
...giving optimism a go?!
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Location: Brisbane (leafy, hilly western suburbs)
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Re: 'The Computer Market' - any experiences, good or bad?
I've been Umart fan for years and used them extensively to get parts for my home build HTPC - but I'll concede that they arent for everyone. Having said that HarveyNorman is possibly the WORST place on the planet to buy a computer.
Consider somewhere like http://www.computeralliance.com.au for a half-way house between cheap importers like Umart/MSY and know-nothing sheeple-providers HN.
I bought a laptop from ComputerAlliance and they were ok to deal with when we had a warranty issue.
Mar 9th 2010, 1:33 am
#22
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Re: 'The Computer Market' - any experiences, good or bad?
[quote=DadAgain;8405732]..and you think HN are going to look after you? C'mon...
No, that is exactly what I was saying, HN will give you bugger all customer service and I'd stay well clear of them.
If buying a laptop I'd stay well clear of Umart as well.
Howabout Dell? if going for extended warranty they are OK to deal with, better of course if you can speak indian but with a bit of patience eventually you get through to them OK :-)
No, that is exactly what I was saying, HN will give you bugger all customer service and I'd stay well clear of them.
If buying a laptop I'd stay well clear of Umart as well.
Howabout Dell? if going for extended warranty they are OK to deal with, better of course if you can speak indian but with a bit of patience eventually you get through to them OK :-)
Mar 9th 2010, 2:14 am
#23
Mostly Harmless
Joined: Jan 2010
Location: Semi-rural wonderworld, Brisbane
Posts: 15,109
Re: 'The Computer Market' - any experiences, good or bad?
Have you ever tried to return anything faulty to Umart? basically as soon as you walk out of the door they shirk all responsibility of any warranty issues. This is contrary to consumer rights but you try convincing the Umart employee of that.
You get what you pay for, sure Umart are cheap but don't expect too much from them in the way of backup and customer service.
You get what you pay for, sure Umart are cheap but don't expect too much from them in the way of backup and customer service.
Mar 9th 2010, 2:15 am
#24
Mostly Harmless
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Re: 'The Computer Market' - any experiences, good or bad?
Hey, I'm only kidding ... sort of ...
Mar 9th 2010, 2:20 am
#25
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Re: 'The Computer Market' - any experiences, good or bad?
JB HiFi is a good place to buy a computer.
Mar 9th 2010, 2:27 am
#26
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Mar 9th 2010, 2:35 am
#27
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Mar 9th 2010, 2:37 am
#29
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Re: 'The Computer Market' - any experiences, good or bad?
Mar 9th 2010, 2:50 am
#30
Mostly Harmless
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Re: 'The Computer Market' - any experiences, good or bad?
I would imagine most laptops will do a job for an 'everyday user' these days.
Not sure i'd be bothered with an extended warranty, I think they are a rip-off ... my view if it's going to go pop it will do so within the manufacturer's warranty.