Beware with Singapore Airlines
#31
Re: Beware with Singapore Airlines
The rules with Singapore airliones re migrant baggage allowance are that you are permitted 40kg for your trip provided you have an unused pr visa, have prior authorisation in writing and your luggage is checked straight through to your final destination. So if you are stopping over you will not be entitled to the migrant allownace.
Lynn
Lynn
#32
BE Enthusiast
Joined: Nov 2004
Location: parkdale, melbourne
Posts: 553
Re: Beware with Singapore Airlines
We had the complete opposite when emigrating with Singapore Air.
After seeing us laden up with (just over our 40kg each) at Manchester Airport the staff bi-passed the check in desk to the extra baggage Point (you know the one where you put golf clubs/prams etc) and we did the whole check in there, took us about 5 minutes from entering the airport AND they didn't even weigh our extra baggage (ELC dolls house) and include it in out total!
After flying Air Newzealand, BA/ Quantas, Singapore (in our experience anyway) wins hands down and I would pay extra to fly with them rather than others.
BTW I breastfed no problems
LJJ
After seeing us laden up with (just over our 40kg each) at Manchester Airport the staff bi-passed the check in desk to the extra baggage Point (you know the one where you put golf clubs/prams etc) and we did the whole check in there, took us about 5 minutes from entering the airport AND they didn't even weigh our extra baggage (ELC dolls house) and include it in out total!
After flying Air Newzealand, BA/ Quantas, Singapore (in our experience anyway) wins hands down and I would pay extra to fly with them rather than others.
BTW I breastfed no problems
LJJ
#33
Re: Beware with Singapore Airlines
Originally Posted by melibeam
It best to make sure when your airline tickets are issued that the 40kg luggage allowance is printed on them, then they cant argue about it!
Hope you get your money back!
Mel
Hope you get your money back!
Mel
I think the system is a lottery.
#34
womble
Joined: Sep 2005
Posts: 2,675
Re: Beware with Singapore Airlines
Originally Posted by ljj
BTW I breastfed no problems
#35
BE Enthusiast
Joined: Nov 2004
Location: parkdale, melbourne
Posts: 553
Re: Beware with Singapore Airlines
Originally Posted by OriginalSunshine
good to hear! I suspect it was more an issue for the stewardess but I am still yet to hear (after 1 week!) any kind of response or confirmation of my letter/email.
Honestly though how anybody can have a problem with it is beyond me . What can be a more natural thing?
I think a nice threatening letter about contacting the International papers may make them move a little quicker. Imagine the millions of breastfeeding women around the world who would boycott the airline over that - it had to be an inexperienced air steward, there must be people feeding babies every day on international flights.
Let us know how you get on I'm curious now.
LJJ
#36
Re: Beware with Singapore Airlines
Originally Posted by ljj
We had the complete opposite when emigrating with Singapore Air.
After seeing us laden up with (just over our 40kg each) at Manchester Airport the staff bi-passed the check in desk to the extra baggage Point (you know the one where you put golf clubs/prams etc) and we did the whole check in there, took us about 5 minutes from entering the airport AND they didn't even weigh our extra baggage (ELC dolls house) and include it in out total!
After flying Air Newzealand, BA/ Quantas, Singapore (in our experience anyway) wins hands down and I would pay extra to fly with them rather than others.
BTW I breastfed no problems
LJJ
After seeing us laden up with (just over our 40kg each) at Manchester Airport the staff bi-passed the check in desk to the extra baggage Point (you know the one where you put golf clubs/prams etc) and we did the whole check in there, took us about 5 minutes from entering the airport AND they didn't even weigh our extra baggage (ELC dolls house) and include it in out total!
After flying Air Newzealand, BA/ Quantas, Singapore (in our experience anyway) wins hands down and I would pay extra to fly with them rather than others.
BTW I breastfed no problems
LJJ
Glad we are flying out of Manchester, after your post (if we ever get to that stage!) looks like Heathrow have a problem with staff, the age old story, customer service in whatever capacity is soooo important to get it right every time, word of mouth can destroy or build a company....
stil want to fly with Singapore though
#37
Re: Beware with Singapore Airlines
Originally Posted by soonbethere
HI
Glad we are flying out of Manchester, after your post (if we ever get to that stage!) looks like Heathrow have a problem with staff, the age old story, customer service in whatever capacity is soooo important to get it right every time, word of mouth can destroy or build a company....
stil want to fly with Singapore though
Glad we are flying out of Manchester, after your post (if we ever get to that stage!) looks like Heathrow have a problem with staff, the age old story, customer service in whatever capacity is soooo important to get it right every time, word of mouth can destroy or build a company....
stil want to fly with Singapore though
Makes a big difference.
#38
Re: Beware with Singapore Airlines
Thanks very much for the for warning.We are due to fly out on the 20th May and are doing a 3 night stopover in Singapore.We will either e-mail the airline before hand or get trailfinders to get it in writing for us as we have gone through them before we fly.Good on yah for letting us all know.Valuable info.!!!
#39
Re: Beware with Singapore Airlines
Originally Posted by OriginalSunshine
good to hear! I suspect it was more an issue for the stewardess but I am still yet to hear (after 1 week!) any kind of response or confirmation of my letter/email.
I've flown recently on Qantas and Cathay Pacific with my 4-month-old daughter. The flight attendants on all flights said the best thing to comfort the baby during take-off and landing was to breastfed her, and encouraged me to do so. During the flight from Brisbane to Hong Kong, the flight attendant sitting diagonally from me was male and there was a male passenger sitting near me - neither batted an eye when I breastfed.
Mrs JTL
#40
Forum Regular
Joined: Mar 2006
Location: Adelaide
Posts: 31
Re: Beware with Singapore Airlines
Originally Posted by movetoperth
The rules with Singapore airliones re migrant baggage allowance are that you are permitted 40kg for your trip provided you have an unused pr visa, have prior authorisation in writing and your luggage is checked straight through to your final destination. So if you are stopping over you will not be entitled to the migrant allownace.
Lynn
Lynn
I guess the staff all need to singing off the same hymn sheet?
Guzzler
#41
Re: Beware with Singapore Airlines
Originally Posted by OriginalSunshine
hmmm... not my favourite airline at the moment - they prevented me from breastfeeding my infant boy (3 months) by telling me before I started that I was not allowed to. thank god it was only a 2.5hour flight rather than a long haul! My son was screaming in hunger and I was in major discomfort!
I've written a letter of complaint to them, but have not had any reply back yet.
I've written a letter of complaint to them, but have not had any reply back yet.
I did a long haul with Singapore 5 years ago and fed my son on the flight and had no probs but I suppose it must vary per the crew they have on.
#42
Re: Beware with Singapore Airlines
So summing up it:
appears to matter/not matter whether you have confirmation in writing about the extra baggage allowance; it appears to matter/not matter which airport you check in at; it appears to matter/not matter whether you are stopping over or flying straight through - depending which experience you take into account. I would also add that an experience at say Manchester will probably be different if you get a different person on the check in desk to the one who bent the rules. Very clear!
FWIW we've flown SIA 3 times and Emirates more than that and it is Emirates every time for us, we even prefer Malaysia or Cathay to SIA but each to their own though. All the SIA flights we've been on have been overly full and stuffy, grub so-so and I don't watch movies or play games so the entertainment makes no odds to me; we were late in getting our connection in Singapore once and got put onto Emirates to Melbourne and it was a far nicer flight (but 'Singapore girl' is usually very pleasing on the eye).
OzTennis
appears to matter/not matter whether you have confirmation in writing about the extra baggage allowance; it appears to matter/not matter which airport you check in at; it appears to matter/not matter whether you are stopping over or flying straight through - depending which experience you take into account. I would also add that an experience at say Manchester will probably be different if you get a different person on the check in desk to the one who bent the rules. Very clear!
FWIW we've flown SIA 3 times and Emirates more than that and it is Emirates every time for us, we even prefer Malaysia or Cathay to SIA but each to their own though. All the SIA flights we've been on have been overly full and stuffy, grub so-so and I don't watch movies or play games so the entertainment makes no odds to me; we were late in getting our connection in Singapore once and got put onto Emirates to Melbourne and it was a far nicer flight (but 'Singapore girl' is usually very pleasing on the eye).
OzTennis
#43
Forum Regular
Joined: Dec 2004
Location: NW England
Posts: 52
Re: Beware with Singapore Airlines
Originally Posted by OzTennis
So summing up it:
All the SIA flights we've been on have been overly full and stuffy, .....
All the SIA flights we've been on have been overly full and stuffy, .....
We recently flew with SIA from Manchester to Melbourne and found every flight to be asolutely full. There seemed to be a lot of code sharing with Virgin Atlantic and Air NZ, although I know other airlines do that too.
I had wondered if it was just our particular flights or have many others found for SIA flights to be full?
Great service otherwise. Maybe it was because we checked in early but at Manchester check-in we only had to queue for about 10 minutes and at Melbourne about 2 ! I did commend the check-in clerks on the short queues.........didn`t get me an upgrade though
We`ve found Emirates to be less full but always had long queues at check-in. But otherwise good service.
#44
We're here in Brissie
Joined: Oct 2005
Location: Brisbane
Posts: 565
Re: Beware with Singapore Airlines
Originally Posted by hedgehog
Hi did you have anything in writing, as due to our house sale or should I say lack of it !!! we may have to validate first, would be grateful of the reply, still can't decide whether to go via Singapore or the USA, If Lacey is out there can you tell me who you booked with, I think I remember reading you are going via Florida. Cheers.
By the way good luck getting your money back to the OP do not give up.
By the way good luck getting your money back to the OP do not give up.
#45
Re: Beware with Singapore Airlines
Originally Posted by CDT
We recently flew with SIA from Manchester to Melbourne and found every flight to be asolutely full. There seemed to be a lot of code sharing with Virgin Atlantic and Air NZ, although I know other airlines do that too.
I had wondered if it was just our particular flights or have many others found for SIA flights to be full?
Great service otherwise. Maybe it was because we checked in early but at Manchester check-in we only had to queue for about 10 minutes and at Melbourne about 2 ! I did commend the check-in clerks on the short queues.........didn`t get me an upgrade though
We`ve found Emirates to be less full but always had long queues at check-in. But otherwise good service.
I had wondered if it was just our particular flights or have many others found for SIA flights to be full?
Great service otherwise. Maybe it was because we checked in early but at Manchester check-in we only had to queue for about 10 minutes and at Melbourne about 2 ! I did commend the check-in clerks on the short queues.........didn`t get me an upgrade though
We`ve found Emirates to be less full but always had long queues at check-in. But otherwise good service.
As I said we once were delayed from Manchester on SIA and missed our SIA connection in Singapore but we were put onto an Emirates flight to Melbourne and what a difference! Suddenly we had extra seats to stretch out on and the air in the cabin was much fresher, the food better and the service was fine. We've subsequently used Emirates 6 or 7 times and we've always found the same thing - never full, cabin air fresher, excellent grub and Dubai Duty Free can't be bettered anywhere. I can see why SIA is popular though because the service is very good, inflight entertainment excellent.
OzTennis