Barclays Bank Question
Jan 4th 2019, 7:03 am
#1
BE Forum Addict
Thread Starter
Joined: Jan 2003
Location: Brisbane
Posts: 1,576
Barclays Bank Question
I've had a Barclays a/c for more than 40 years but suddenly I cannot change my statement frequency (always has been quarterly) and it has dropped to monthly. When I change this online I get the message.
Sorry, but we cannot dispatch paper statements to the address we hold for you.
Please visit a branch or call our customer services team on 0345 600 2323. If you're calling from outside the UK, call +44 2476 842063.
I'm not asking for paper statements just to change the frequency to download load them.
I've contacted them before via their messaging icon but now that doesn't work as when I press new message nothing happens. Anyone else having problems with Barclays Online.
Sorry, but we cannot dispatch paper statements to the address we hold for you.
Please visit a branch or call our customer services team on 0345 600 2323. If you're calling from outside the UK, call +44 2476 842063.
I'm not asking for paper statements just to change the frequency to download load them.
I've contacted them before via their messaging icon but now that doesn't work as when I press new message nothing happens. Anyone else having problems with Barclays Online.
Jan 4th 2019, 7:40 pm
#2
Officially Bewildered
Joined: Nov 2006
Location: Blue Mountains, NSW
Posts: 5,523
Re: Barclays Bank Question
I've had a Barclays a/c for more than 40 years but suddenly I cannot change my statement frequency (always has been quarterly) and it has dropped to monthly. When I change this online I get the message.
Sorry, but we cannot dispatch paper statements to the address we hold for you.
Please visit a branch or call our customer services team on 0345 600 2323. If you're calling from outside the UK, call +44 2476 842063.
I'm not asking for paper statements just to change the frequency to download load them.
I've contacted them before via their messaging icon but now that doesn't work as when I press new message nothing happens. Anyone else having problems with Barclays Online.
Sorry, but we cannot dispatch paper statements to the address we hold for you.
Please visit a branch or call our customer services team on 0345 600 2323. If you're calling from outside the UK, call +44 2476 842063.
I'm not asking for paper statements just to change the frequency to download load them.
I've contacted them before via their messaging icon but now that doesn't work as when I press new message nothing happens. Anyone else having problems with Barclays Online.
Last edited by Dreamy; Jan 4th 2019 at 7:41 pm. Reason: too early to spell
Jan 4th 2019, 10:59 pm
#3
BE Forum Addict
Joined: Aug 2005
Location: Kingston, Tas
Posts: 2,264
Re: Barclays Bank Question
I've had a Barclays a/c for more than 40 years but suddenly I cannot change my statement frequency (always has been quarterly) and it has dropped to monthly. When I change this online I get the message.
Sorry, but we cannot dispatch paper statements to the address we hold for you.
Please visit a branch or call our customer services team on 0345 600 2323. If you're calling from outside the UK, call +44 2476 842063.
I'm not asking for paper statements just to change the frequency to download load them.
I've contacted them before via their messaging icon but now that doesn't work as when I press new message nothing happens. Anyone else having problems with Barclays Online.
Sorry, but we cannot dispatch paper statements to the address we hold for you.
Please visit a branch or call our customer services team on 0345 600 2323. If you're calling from outside the UK, call +44 2476 842063.
I'm not asking for paper statements just to change the frequency to download load them.
I've contacted them before via their messaging icon but now that doesn't work as when I press new message nothing happens. Anyone else having problems with Barclays Online.
