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Which Aussie Bank is best and why!?

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View Poll Results: Which Aussie bank is best, and why!?
ANZ
13
13.27%
Westpac
28
28.57%
HSBC
18
18.37%
Commonwealth Bank of Australia
23
23.47%
ASB Bank
0
0%
National Australia Bank
16
16.33%
Voters: 98. You may not vote on this poll

Which Aussie Bank is best and why!?

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Old Nov 6th 2009 | 6:50 pm
  #31  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by DumbFalang
Bank ? Best ?

A better question may have been - "which is the least ruthless Aussie Bank and why the hell do we them anyway ?"

There is good reason why the Aussie banks are amongst the richest in the world
Yes because they have the best risk underwriting, thats why the Big 4 in Australia are in the top 20 for AAA rated banks in the world !

Safest place to have your money ? Australian Banks

I work for one of the major banks here and I have to say its all down to personal preference.

Go and meet your local bank manager and make a decision then, just because you can get cheaper rates and fees doesnt make them the 'best' bank.

I would rather pay the fees and have the service. Service is paramount.

Would you pay for cheap telly and moan when it went wrong ?

Just for information I work with major corporate entities so I do not have a vested interest in personal finance

Good luck with whoever you choose......


Worlds Safest Banks

Last edited by nick72; Nov 6th 2009 at 6:54 pm. Reason: link updated
 
Old Nov 6th 2009 | 7:30 pm
  #32  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by nick72
Yes because they have the best risk underwriting, thats why the Big 4 in Australia are in the top 20 for AAA rated banks in the world !

Safest place to have your money ? Australian Banks

I work for one of the major banks here and I have to say its all down to personal preference.

Go and meet your local bank manager and make a decision then, just because you can get cheaper rates and fees doesnt make them the 'best' bank.

I would rather pay the fees and have the service. Service is paramount.

Would you pay for cheap telly and moan when it went wrong ?

Just for information I work with major corporate entities so I do not have a vested interest in personal finance

Good luck with whoever you choose......


Worlds Safest Banks
You are joking, no?

Apart from Bank of Queensland - which is a sort of franchise - my experiences with CBA, Westpac, ANZ and St George make me wonder if any of them could run a Teddy Bears' tea party. Words fail me - if you think UK banks have customer relations problems, efficiency issues and competency gaps, then wait until you deal with Australian banks.

Just one example, from a couple of months ago: a term deposit with Westpac matured, and the capital and interest were to be paid into our Super account. They *were* - but $14k witholding tax had been deducted. On being tackled, Westpac said that, since we hadn't given our Super fund TFN they were obligated to deduct it. On being challenged they admitted they *had* the TFN - then said that we would have to take it up with the tax office. Only when I threatened to bring the branch down did they eventually agree to give us a cheque for the incorrectly deducted money - and then said that in this case they were prepared to waive the charge for the cheque!

I'm afraid that this has been our experience with all the Australian banks except for BoQ.

 
Old Nov 6th 2009 | 8:20 pm
  #33  
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Default Re: Which Aussie Bank is best and why!?

Over a year before we came out we opened an account with Westpac over the phone from the UK. It was dead easy. (Look for a thread started by "Techno Freak" for the details.) Got internet and telephone banking set up at the same time. And the next day could access the account over the internet and look at our $0 balance .

We faxed our chosen branch a couple of weeks before we moved (for some reaosn they didn't have an email address). And the day after we arrived we walked into the branch and they had our cheque book and MasterCard debit cards all ready and waiting for us. Super service. I would definitely recommend them.

A few months after arrival my husband got a job with BankWest and we now have every-day account, savings account, credit card, and mortgage with them. They were much slower in getting everything set up compared to BankWest. But once it was all set up, no problems. Internet banking is easy. Happy to recommend them as well.
 
Old Nov 6th 2009 | 8:30 pm
  #34  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by Wol
You are joking, no?

Apart from Bank of Queensland - which is a sort of franchise - my experiences with CBA, Westpac, ANZ and St George make me wonder if any of them could run a Teddy Bears' tea party. Words fail me - if you think UK banks have customer relations problems, efficiency issues and competency gaps, then wait until you deal with Australian banks.

Just one example, from a couple of months ago: a term deposit with Westpac matured, and the capital and interest were to be paid into our Super account. They *were* - but $14k witholding tax had been deducted. On being tackled, Westpac said that, since we hadn't given our Super fund TFN they were obligated to deduct it. On being challenged they admitted they *had* the TFN - then said that we would have to take it up with the tax office. Only when I threatened to bring the branch down did they eventually agree to give us a cheque for the incorrectly deducted money - and then said that in this case they were prepared to waive the charge for the cheque!
I'm afraid that this has been our experience with all the Australian banks except for BoQ.

You were going to bring the branch down ? by what means explosives ? lol

Why are you quoting the fact I work for one of the majors ? and then saying you are joking no ??

It certainly is down to personal preference, lots of people have good stories of banks and I can give you horror stories of BoQ, but again its PERSONAL PREFERENCE. No I am not joking ...

 
Old Nov 6th 2009 | 8:45 pm
  #35  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by nick72
Why are you quoting the fact I work for one of the majors ? and then saying you are joking no ??

It certainly is down to personal preference, lots of people have good stories of banks and I can give you horror stories of BoQ, but again its PERSONAL PREFERENCE. No I am not joking ...

I cast no aspersions on your bank - obviously, since I don't know which it is.

My comments purely relate to my own experiences, with the banks I quoted.

Incidentally, one of my accounts is with RABO, who say on their website:

>> RaboPlus is issued by Australia's safest bank, Rabobank Australia Limited which has a AAA rating from Standard & Poor's. This is higher than any Australian owned or foreign subsidiary bank in Australia. <<

which is rather at odds with your statement about the "big 4" Australian banks. Are they lying? (RABO, that is). Or is the last sentence very carefully worded so as to exclude "native" Australian banks?
 
Old Nov 6th 2009 | 9:07 pm
  #36  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by Jen1977ni
Do Aussie shops do 'cashback' like they do here in the UK? I find I never have to go to the bank these days and like it that way lol
As others have said: Yes.

You can take out as much as you like (and the shop can handle) up to your daily allowance.

Does the UK still have a £50 limit or have they entered the modern world?
 
Old Nov 6th 2009 | 9:10 pm
  #37  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by Wol
I cast no aspersions on your bank - obviously, since I don't know which it is.

My comments purely relate to my own experiences, with the banks I quoted.

Incidentally, one of my accounts is with RABO, who say on their website:

>> RaboPlus is issued by Australia's safest bank, Rabobank Australia Limited which has a AAA rating from Standard & Poor's. This is higher than any Australian owned or foreign subsidiary bank in Australia. <<

which is rather at odds with your statement about the "big 4" Australian banks. Are they lying? (RABO, that is). Or is the last sentence very carefully worded so as to exclude "native" Australian banks?
Come on Wol anyone who's been here for more than a year should know who the big 4 are.

Also having the highest rating doesn't make you the biggest bank.
 
Old Nov 6th 2009 | 9:23 pm
  #38  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by MartinLuther
As others have said: Yes.

You can take out as much as you like (and the shop can handle) up to your daily allowance.

Does the UK still have a £50 limit or have they entered the modern world?
But don't call it cashback here as they won't know what you're talking about. They call it 'cash out'. I had the opposite problem when I last went back. Was asking for cash out and got blank looks. Bit daft, neither expression is complicated
 
Old Nov 6th 2009 | 10:20 pm
  #39  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by MartinLuther
Come on Wol anyone who's been here for more than a year should know who the big 4 are.

Also having the highest rating doesn't make you the biggest bank.
Not sure I understand your post - you seem to be inferring something that I haven't said.

Of course one knows who the "big 4" are - *before* arriving here. And of course having the AAA rating doesn't make a bank the biggest.

All I was doing was replying to a post that implied that (only) the big 4 are in the top 20 rated banks. (I think - I've lost track of the thread now <g>.)
 
Old Nov 6th 2009 | 10:50 pm
  #40  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by Wol
Not sure I understand your post - you seem to be inferring something that I haven't said.

Of course one knows who the "big 4" are - *before* arriving here. And of course having the AAA rating doesn't make a bank the biggest.

All I was doing was replying to a post that implied that (only) the big 4 are in the top 20 rated banks. (I think - I've lost track of the thread now <g>.)
That last bit wasn't clear. With you now. To be frank I don't think they were saying only the big 4 were in the top 20.
 
Old Nov 7th 2009 | 2:55 am
  #41  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by moneypenny20
But don't call it cashback here as they won't know what you're talking about. They call it 'cash out'. I had the opposite problem when I last went back. Was asking for cash out and got blank looks. Bit daft, neither expression is complicated
Cashout makes sense, actually, don't you think? Cashback makes it sound like you've got some sort of deal and therefore get some sort of cash component by way of refund.

A mate of mine works for Rabo. 90k out in country NSW is a good salary.
 
Old Nov 7th 2009 | 8:00 am
  #42  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by Swerv-o
I bank with Citibank - I have found them to be excellent, and their fee free savings (current) account is great. Everything is done either online or over the phone, and it's refreshing that their operators all speak English, albeit US English. Over the counter transactions can be done at any Post Office if you need to pay in a cheque or withdraw more than the ATM will allow.

They were excellent with my mortgage, and I was able to quickly and easily get exactly what I wanted from them.

I think the whole 'branch nearby' thing is a bit of a furfy - I haven't once needed to go to a branch for banking purposes. They are in the same ATM alliance as Westpac/St George/BankSA, and I rarely struggle to find a free ATM.

Citi also have a great range of support products such as credit cards, mortgages etc. Another bonus is that ATM withdrawals are free overseas if you can find a Citi ATM - This was really useful when I was in The US earlier in the year.

I wouldn't hesitate to recommend them to anyone, and certainly several of my friends hold accounts with them. People need to find the fee free alternatives, and vote with their feet - I do get tired of people moaning that their bank charges them for services that I get for free, but then look at you weirdly when you suggest moving bank.

Can't vote, as Citi aren't on your list, but there are definitely alternatives to getting screwed by the so called Big 4...


S
haha their call centre operators are located in philippines where people use US english.
 
Old Nov 7th 2009 | 8:27 am
  #43  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by Jen1977ni
Just curious as to which Aussie bank people have had the most positive experiences with, and what those experiences have been, thanks in advance for your help people!
why dont you have a
"they are all money grabbing bastards out for there selfs and not the customers" choice/button ?
 
Old Dec 4th 2009 | 3:07 pm
  #44  
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Default Re: Which Aussie Bank is best and why!?

Westpac are very average in my opinion. With all the fees they are poor value for money.

No wonder Australian banks are doing so well! It's because they rip off their customers!
 
Old Dec 4th 2009 | 5:28 pm
  #45  
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Default Re: Which Aussie Bank is best and why!?

Originally Posted by Lord_Farquar
Westpac are very average in my opinion. With all the fees they are poor value for money.

No wonder Australian banks are doing so well! It's because they rip off their customers!
Too many people get caught paying these fees. Ask them nicely and they may remove the fees for you.

No fees on our Westpac account
 


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