Advice please = missing document
Feb 16th 2006, 5:58 am
#1
Forum Regular
Thread Starter
Joined: Sep 2005
Posts: 262
Advice please = missing document
How big is Adelaide Sills Processing Centre?? – Just wondered as a document they signed for : our police clearances, on 7th feb appears to have gone astray and I am still waiting for the case officer to reply via email ?? Is it normal to wait 3-4 days for an email reply – I know they are very busy but just wondered how long I should leave it before I re-email as I don’t want to be a pest.How many cases does each case worker handle??
Feb 16th 2006, 7:13 am
#2
ah-beng
Joined: Aug 2004
Location: ^.^
Posts: 3,113
Re: Advice please = missing document
Originally Posted by coffeebean
How big is Adelaide Sills Processing Centre?? – Just wondered as a document they signed for : our police clearances, on 7th feb appears to have gone astray and I am still waiting for the case officer to reply via email ?? Is it normal to wait 3-4 days for an email reply – I know they are very busy but just wondered how long I should leave it before I re-email as I don’t want to be a pest.How many cases does each case worker handle??
It takes up to 2-3 weeks for post they receive to be scanned onto digital format and then appear fo rhte case officer. Thats what our case officer told me when we had some stuff 'go missing' it was jus tin the pile to be scanned on to the comfuser.
If you phone th edimia enquiry line they'll be able to see if the document is showing up on your case file as scanned/received etc without bugging your case officer.
Feb 16th 2006, 7:15 am
#3
Forum Regular
Thread Starter
Joined: Sep 2005
Posts: 262
Re: Advice please = missing document
ahh thankyou - do you have the number to call
- do you have the number to call
Feb 16th 2006, 7:21 am
#4
Worongary
Joined: Sep 2005
Location: GC hinterland
Posts: 10,288
Re: Advice please = missing document
Originally Posted by coffeebean
ahh thankyou - do you have the number to call
- do you have the number to call
