Problems with United.....
Aug 15th 2011, 2:17 pm
#16
BE Enthusiast
Joined: Jul 2011
Location: Berlin, Germany
Posts: 588
Re: Problems with United.....
They said that because of the passport then the TSA might not allow him through. He had his connection in DC and said that he would take his chances and if not he would have to go the embassy, they said that he needed a new ticket for the plane to dc so he had his original seat plus the extra one that he paid for right next to it.
In any case, I've flown with United from various US airports to London with a connection in DC and never had any contact with the TSA at Dulles. It has always just been a case of going from one gate to another and boarding the second plane (passport checked again at second flight, but only by United staff).
Aug 15th 2011, 9:27 pm
#18
BE Enthusiast
Thread Starter
Joined: Sep 2009
Posts: 537
Re: Problems with United.....
That's so weird. So she didn't provide any rationale then? I could sort of understand the logic of making someone pay extra for an international flight in case they got bounced at the other end and the airline was responsible for returning them (although if your friends is a UKC I doubt that would have happened when he got home), but why would United have any responsibility for returning him from DC to his original point of departure in the US?
He said that each time he would try to talk to her she would also loudly say, "Sir you need to calm down" even though he wasn't yelling or showing any aggression what so ever. I know I'll be doing my very best never to travel with them again anyway.
Aug 16th 2011, 12:52 am
#19
BE Enthusiast
Joined: Jul 2011
Location: Berlin, Germany
Posts: 588
Re: Problems with United.....
No she just said that he couldn't travel with it and if he wanted to then he had to pay $500. When he tried to talk to her about it she said, "you can either pay for a new ticket or we have nothing to talk about."
He said that each time he would try to talk to her she would also loudly say, "Sir you need to calm down" even though he wasn't yelling or showing any aggression what so ever. I know I'll be doing my very best never to travel with them again anyway.
He said that each time he would try to talk to her she would also loudly say, "Sir you need to calm down" even though he wasn't yelling or showing any aggression what so ever. I know I'll be doing my very best never to travel with them again anyway.
. Good luck to him for getting the money back.
