Rushman

I need a new debit card from my UK barclays account and was told a few weeks ago (in England) that I could order it online. I have spent a year scouring their website and cant find anywhere to order a new card.

Anyone with a Barclays account got a replacement through online banking?

Please dont bother replying if you got your card sent to you by Nat West or Lloyds or whoever because i dont have an account with them and really couldnt give a toss....I only want to know about Barclays.

NC Penguin

Wait a mo'. Have you got a Barclays debit card now? If that's expiring and that's the reason for you wanting a new one, then the replacement should be sent to you (even in the US) automatically.

I'm afraid I can't help you about online stuff. I've never used Barclays online. Have you searched for a non-freephone Customer Services number you can call from the US?

What about an email address for Barclays Customer Services? That might be found on the website.

USBound

when I told barclays I was in the US they closed my account... as did my pension fund... fuggers.

Jerseygirl

Can't you use a friend's address...they could forward the cards onto you?

BTW I have an account with Nat West.

Silverdragon102

I am with Barclays and although still in the UK mine was sent automatically. If you need any help more than happy to offer my services and promise not to spend your money

anabella

Really?
I gave them my US address and I get my post here..

dunroving

Ditto, since 1983, including my Barclaycard Visa.

anabella

When you log in under the heading More Stuff on the left one of the options is Barclaycard and when you click that you are given the option of asking a question.. I hope this helps..

Thydney

You should stop using the bank you opened as a grunt

Rushman

Been there done that.....just got off the phone after 30 minutes (and about $6.50) with some soppy tart from a sub continent call centre that pissed and sodded about taking my details only to tell me after half an hour that the department I need is closed right now ..call back tomorrow. It wasnt closed at the start of the ******* call. :curse:

Jerseygirl

You should have dialled 10-10-9-8-7 before the number...would have cost a lot less.

Rushman

I used a cheap (??) rate international calling card.

Silly cow told me to "pop into my nearest Barclays and ask the counter staff to order it"...this was AFTER I'd already given her my US address.

Jerseygirl

Can't remember the exact cost...it's something like 40 cents connection change and 5 cents per minutes.

Did you tell her you can't 'cos it's a Bank Holiday here?

anabella

I've called them a couple of times from Skype..

Bob

email customer services and get them to call you back...