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-   -   Has anyone had success contacting HHGFAA & resolving disputes with shippers? (https://britishexpats.com/forum/usa-57/has-anyone-had-success-contacting-hhgfaa-resolving-disputes-shippers-486583/)

ApplyDapply Oct 11th 2007 5:32 am

Has anyone had success contacting HHGFAA & resolving disputes with shippers?
 
Hi everyone,

We moved our household from the UK and used a shipper who has both a UK office and a USA office (allegedly, 2 separate companies?). We have a ton of damages, but the matter is a complicated one and not a straightforward inusrance matter. There are other issues too.

I've been trying to make contact with the HHGFAA, who are supposed to regulate shippers in the USA, but their site contains no contact phone number or address. There is a contact email address but 2 emails to this address have yielded zero response.

Our shipper is a member of the HHGFAA.

Has anyone dealt with this organisation and if so, what kind of response did you get. Were they of any help?

If there is another way to deal with issues, short of employing a lawyer, please advise.

Thank you.

Britdrinker Oct 11th 2007 1:36 pm

Re: Has anyone had success contacting HHGFAA & resolving disputes with shippers?
 

Originally Posted by ApplyDapply (Post 5411504)
Hi everyone,

We moved our household from the UK and used a shipper who has both a UK office and a USA office (allegedly, 2 separate companies?). We have a ton of damages, but the matter is a complicated one and not a straightforward inusrance matter. There are other issues too.

I've been trying to make contact with the HHGFAA, who are supposed to regulate shippers in the USA, but their site contains no contact phone number or address. There is a contact email address but 2 emails to this address have yielded zero response.

Our shipper is a member of the HHGFAA.

Has anyone dealt with this organisation and if so, what kind of response did you get. Were they of any help?

If there is another way to deal with issues, short of employing a lawyer, please advise.

Thank you.

Try here: http://www.movingscam.com . They have an International Move section and some pretty knowledgeable people.

Bob Oct 11th 2007 3:44 pm

Re: Has anyone had success contacting HHGFAA & resolving disputes with shippers?
 

Originally Posted by Britdrinker (Post 5412981)
Try here: http://www.movingscam.com . They have an International Move section and some pretty knowledgeable people.

and if the company is mentioned in there, chances are your SOL...

Deedee13 Oct 11th 2007 4:13 pm

Re: Has anyone had success contacting HHGFAA & resolving disputes with shippers?
 

Originally Posted by ApplyDapply (Post 5411504)
Hi everyone,

We moved our household from the UK and used a shipper who has both a UK office and a USA office (allegedly, 2 separate companies?). We have a ton of damages, but the matter is a complicated one and not a straightforward inusrance matter. There are other issues too.

I've been trying to make contact with the HHGFAA, who are supposed to regulate shippers in the USA, but their site contains no contact phone number or address. There is a contact email address but 2 emails to this address have yielded zero response.

Our shipper is a member of the HHGFAA.

Has anyone dealt with this organisation and if so, what kind of response did you get. Were they of any help?

If there is another way to deal with issues, short of employing a lawyer, please advise.

Thank you.

the name of the shippers????? .... shipping that is the business to be in... and an ebay account of course...!! I bet that is where my stuff landed... thieving buggers. Next time i will sell the lot and start again

Deedee13 Oct 11th 2007 4:21 pm

Re: Has anyone had success contacting HHGFAA & resolving disputes with shippers?
 

Originally Posted by Britdrinker (Post 5412981)
Try here: http://www.movingscam.com . They have an International Move section and some pretty knowledgeable people.

wish i had read this before... christ!!!! tells my story exactly!! DAMN!! i just thought that they had a good web site, loads of wot seemed like decent publicity. THIEVES !!! SCAMMERS!!


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