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-   -   CALLING HOME! (https://britishexpats.com/forum/usa-57/calling-home-458085/)

veronica jayne Jun 14th 2007 12:23 pm

Re: CALLING HOME!
 

Originally Posted by wtkp0u (Post 4915573)
Our local phone company, also our cable and internet provider, did this - basically forced us to go to VOIP although no other changes to billing/rates, etc. All comes through their black box now and the phone line quality is much better than before (when it wasn't good enough for dial up Internet!).


I have cable and Internet from the same people but the phone with them would have been 7c per min to UK, Vonage (if it works) is free. I told them to remove that $1 they billed me besides the $45 but they said they did not do it, morons, I watched it pop up:curse:

fatbrit Jun 14th 2007 1:03 pm

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4916443)
I have cable and Internet from the same people but the phone with them would have been 7c per min to UK, Vonage (if it works) is free. I told them to remove that $1 they billed me besides the $45 but they said they did not do it, morons, I watched it pop up:curse:

The $1 is common when you're ordering a service from any US company. As soon as you give them a card number, they reserve $1 on it to check it's kosher. The transaction will then be cancelled. It's a sort of mini credit check if you like. Look at your account tomorrow and it will probably be gone.

You will soon get used to the medieval business practices of the United Corporations of America!

veronica jayne Jun 14th 2007 2:17 pm

Re: CALLING HOME!
 

Originally Posted by fatbrit (Post 4916522)
The $1 is common when you're ordering a service from any US company. As soon as you give them a card number, they reserve $1 on it to check it's kosher. The transaction will then be cancelled. It's a sort of mini credit check if you like. Look at your account tomorrow and it will probably be gone.

You will soon get used to the medieval business practices of the United Corporations of America!

Really!! I never saw this before. Maybe I don't have them just take it directly from my account usually!! Could be as when I opened my phone account it was so long ago we did not have the net to pay by and sent cheques!!:rofl:

rincewind Jun 15th 2007 10:24 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4914243)
I just changed to Vonage, took 2 hours and I already hate them:curse: We will see how it goes, it means I lose my 'good' phone and can only use the one by the computer, if I understood correctly. They billed me the first $45 before I even agreed, I was in my bank site while I was talking to them, lol I saw first $1 charge and then another $45 (for activation) It will take 5 days for then to send it.

It comes with unlimited free calling at anytime to UK and the US.

I will keep you posted. Meanwhile, until it kicks in I will us that number a few of you have posted. I used it yesterday to call an old aunt who had just been served a hot dinner by her daughter so I did not chat:rofl: She called me back after she ate. I love her, she is 87 and the nicest woman in the world. (IMO):thumbup:

Vonage rocks!! I was on BellSouth before and the call quality I get on Vonage is a 1000 times better.

No connection issues so far, always crystal clear. Just remember to add a back-up number in your profile. My Vonage gets redirected to my cellphone if the power goes out.

When I call my daughter in the UK, it's like she is sitting right next to me.

veronica jayne Jun 15th 2007 1:20 pm

Re: CALLING HOME!
 

Originally Posted by rincewind (Post 4920184)
Vonage rocks!! I was on BellSouth before and the call quality I get on Vonage is a 1000 times better.

No connection issues so far, always crystal clear. Just remember to add a back-up number in your profile. My Vonage gets redirected to my cellphone if the power goes out.

When I call my daughter in the UK, it's like she is sitting right next to me.


Great, can't wait for it to arrive. Someone said you can have more than one phone, my peeps never said this. Grrrrrrrrrrrrr. I would like to have a phone in bedroom and living room as I have now.

veronica jayne Jun 15th 2007 1:23 pm

Re: CALLING HOME!
 
I think this is my Vonage guy:unsure:
http://i11.photobucket.com/albums/a1...e/ATT00004.jpg

rincewind Jun 15th 2007 1:35 pm

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4920600)
Great, can't wait for it to arrive. Someone said you can have more than one phone, my peeps never said this. Grrrrrrrrrrrrr. I would like to have a phone in bedroom and living room as I have now.

Just pick up a wireless phone that comes with a base station and as many satellite units as you need and you're good to go.

Something like this

veronica jayne Jun 15th 2007 1:40 pm

Re: CALLING HOME!
 
Both of my phones are cordless but one has an answering machine also and you have to plug it into an electrical outlet:confused: Will they give me attachments for both or will this be extra per month?

Paul S Jun 15th 2007 2:17 pm

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4920666)
Both of my phones are cordless but one has an answering machine also and you have to plug it into an electrical outlet:confused: Will they give me attachments for both or will this be extra per month?

shouldn't be any extra (I've been with them for a year now and had no issues!). Our cordless with answering m/c is plugged into the vonage adaptor, and our other handset talks directly to the answering m/c basestation.

Works a treat:thumbsup:

IIRC the voangae adaptor has ports for 2 phones to be plugged in or is it for 2 lines (I need to go check, which means dusting the the poor wee box down and having a look:blink:)

rincewind Jun 15th 2007 2:31 pm

Re: CALLING HOME!
 

Originally Posted by Paul S (Post 4920713)
IIRC the voangae adaptor has ports for 2 phones to be plugged in or is it for 2 lines (I need to go check, which means dusting the the poor wee box down and having a look:blink:)

The second port is for a second line on your account (should you want one).

Paul S Jun 15th 2007 3:07 pm

Re: CALLING HOME!
 

Originally Posted by rincewind (Post 4920740)
The second port is for a second line on your account (should you want one).


cheers (saves me digging down behind the tv to find the box:thumbup:)

veronica jayne Jun 15th 2007 4:59 pm

Re: CALLING HOME!
 
You two are the best. :thumbup: Is there a charge for the second line? I did ask Vonage chappy that but he just said it may be possible:confused: I spoke to a woman too, she drove me to the point of madness. She called me back to see if she could sign me up (must work on commission!) but she had not been able to answer one question.:frown:

veronica jayne Jun 15th 2007 5:01 pm

Re: CALLING HOME!
 

Originally Posted by Paul S (Post 4920780)
cheers (saves me digging down behind the tv to find the box:thumbup:)


How dusty can it be in Ohio??;) I live on a main Avenue in Manhattan. I keep a feather duster right by my 'puter:rofl:

CaliforniaBride Jun 15th 2007 7:45 pm

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4909628)
I was wondering about Vonage service as they outsource.

Which helps make them cheaper than the rest.


Time Warner has New Yorkers and they come out, lol
And you think Vonage sends them from Mumbai?

CaliforniaBride Jun 15th 2007 7:48 pm

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4920604)
I think this is my Vonage guy:unsure:
http://i11.photobucket.com/albums/a1...e/ATT00004.jpg

Methinks you doth reveal too much....about yourself.

tonrob Jun 15th 2007 11:51 pm

Re: CALLING HOME!
 
Bit late on in the discussion but thought I'd throw in the service I use:

Calling card called Mega Clean and Stable (odd name...) obtained from www.viapin.com - 1.7c (UK) and I also often call Germany (2c) and Italy (2.1c).

No connection charge or any bollocks like that. They round up to the next minute, but at these prices who cares?

Paul S Jun 16th 2007 12:43 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4920998)
Is there a charge for the second line?

according to me Vonage control panel its either $15 or $25 a month extra dependant on what plan you want:)

Paul S Jun 16th 2007 12:43 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4921002)
How dusty can it be in Ohio??;) I live on a main Avenue in Manhattan. I keep a feather duster right by my 'puter:rofl:

very (we have 4 cats who shed a lot:blink:)

veronica jayne Jun 16th 2007 3:07 am

Re: CALLING HOME!
 

Originally Posted by CaliforniaBride (Post 4921284)
Which helps make them cheaper than the rest.



And you think Vonage sends them from Mumbai?

I don't believe Vonage come out at all. I think you are on your own, that was my point.:frown:

veronica jayne Jun 16th 2007 3:09 am

Re: CALLING HOME!
 

Originally Posted by Paul S (Post 4921966)
very (we have 4 cats who shed a lot:blink:)

I had two cats. Felicity and Alice who would be 18 this month. Licity died at the end of November and Alice in April:(:(

veronica jayne Jun 16th 2007 3:12 am

Re: CALLING HOME!
 

Originally Posted by Paul S (Post 4921964)
according to me Vonage control panel its either $15 or $25 a month extra dependant on what plan you want:)

I will look now on the Vonage site. Thanks

rincewind Jun 16th 2007 7:14 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4922353)
I don't believe Vonage come out at all. I think you are on your own, that was my point.:frown:

Not much to it. Either connect it straight to the modem or to your router, then plug in your phone.

Hank Hill Jun 16th 2007 8:21 am

Re: CALLING HOME!
 
you can call from your PC using yahoo phone out service for 1 cent p/m to the UK.

veronica jayne Jun 16th 2007 2:08 pm

Re: CALLING HOME!
 

Originally Posted by rincewind (Post 4923158)
Not much to it. Either connect it straight to the modem or to your router, then plug in your phone.


I mean if anything goes wrong later. Time Warner come out within two days if anything is wrong with your cable TV and they walk you through the steps you need if anything goes wrong with your PC, or I believe they will come out for that too.

veronica jayne Jun 16th 2007 2:12 pm

Re: CALLING HOME!
 

Originally Posted by Hank Hill (Post 4923303)
you can call from your PC using yahoo phone out service for 1 cent p/m to the UK.


Really. There seems to be so much out there. I can't wait to get the Vonage. I wish I had consulted you guys before I just bought my mobile, you are a mine of information. I never think to ask anyone, I just buy things spur of the moment, not good!!:confused:

rincewind Jun 16th 2007 3:45 pm

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4924213)
I never think to ask anyone, I just buy things spur of the moment, not good!!:confused:

I'm the same way, but it's retail therapy. Helps me deal with home-sickness :D

veronica jayne Jun 18th 2007 4:46 am

Re: CALLING HOME!
 

Originally Posted by rincewind (Post 4924327)
I'm the same way, but it's retail therapy. Helps me deal with home-sickness :D


I love retail therapy. A shopping day is a mental health day really!:)

rincewind Jun 18th 2007 4:47 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4932271)
I love retail therapy. A shopping day is a mental health day really!:)

Yeah, but sometimes....I need a lot of therapy :thumbsup:

fatbrit Jun 18th 2007 4:49 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4916658)
Really!! I never saw this before. Maybe I don't have them just take it directly from my account usually!! Could be as when I opened my phone account it was so long ago we did not have the net to pay by and sent cheques!!:rofl:

So...you get the buck back, yet?

veronica jayne Jun 18th 2007 6:59 am

Re: CALLING HOME!
 

Originally Posted by fatbrit (Post 4932288)
So...you get the buck back, yet?


NO!!!!!! Barstewards!!

veronica jayne Jun 18th 2007 7:02 am

Re: CALLING HOME!
 

Originally Posted by rincewind (Post 4932276)
Yeah, but sometimes....I need a lot of therapy :thumbsup:


Me too!

I got the Vonage package but I don't think I am even going to attempt to put it together. Another thing that will sit here for months, they bill from the day you sign up too!:curse:

fatbrit Jun 18th 2007 7:03 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4933016)
NO!!!!!! Barstewards!!

Oh well! Thieving bastards, eh? Still, they're not in a minority in the United Corporations.

CaliforniaBride Jun 18th 2007 7:53 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4933036)
...they bill from the day you sign up too!:curse:

Did you get a special deal?

http://www.vonage.com/lp/US/get1monthfree/

rincewind Jun 18th 2007 8:04 am

Re: CALLING HOME!
 

Originally Posted by CaliforniaBride (Post 4933207)
Did you get a special deal?

http://www.vonage.com/lp/US/get1monthfree/

They will usually charge you the connection fees when you order the box and the line. You just don't get to pay the first month of service (but we all know the connection fee kind of makes up for that ;) )

The best thing right now is to refer friends. Good little deal going on there.

veronica jayne Jun 18th 2007 2:05 pm

Re: CALLING HOME!
 

Originally Posted by rincewind (Post 4933238)
They will usually charge you the connection fees when you order the box and the line. You just don't get to pay the first month of service (but we all know the connection fee kind of makes up for that ;) )

The best thing right now is to refer friends. Good little deal going on there.


I know, I told the guy someone recommended me and came in here for her name (someone PM'd to say she liked hers when she read my post on here) but she was not on line for me to get her name!! Shame, I would have liked to get her whatever it was they were offering!

veronica jayne Jun 18th 2007 2:07 pm

Re: CALLING HOME!
 

Originally Posted by rincewind (Post 4933238)
They will usually charge you the connection fees when you order the box and the line. You just don't get to pay the first month of service (but we all know the connection fee kind of makes up for that ;) )

The best thing right now is to refer friends. Good little deal going on there.


The connection was billed right after the dollar, $44.95. By coincidence I was in my bank on line while I was talking to Vonage and saw the two prices come up before I even finished chatting to them.:eek:

rincewind Jun 19th 2007 12:06 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4934134)
I know, I told the guy someone recommended me and came in here for her name (someone PM'd to say she liked hers when she read my post on here) but she was not on line for me to get her name!! Shame, I would have liked to get her whatever it was they were offering!

They have to refer you via their Vonage account. When you login, you will see a section that let's you refer people by sending them e-mails.

veronica jayne Jun 19th 2007 2:42 am

Re: CALLING HOME!
 

Originally Posted by rincewind (Post 4936083)
They have to refer you via their Vonage account. When you login, you will see a section that let's you refer people by sending them e-mails.


As I may never set it up I may never see it, lol I will call Time Warner today to ask if I have a router!! I don't know what the destructions are talking about:blink:

rincewind Jun 19th 2007 4:36 am

Re: CALLING HOME!
 

Originally Posted by veronica jayne (Post 4937073)
As I may never set it up I may never see it, lol I will call Time Warner today to ask if I have a router!! I don't know what the destructions are talking about:blink:

That surprises me. Your Vonage account is where you setup all the forwarding, back-up numbers etc. I was playing with my online account before my Vonage box arrived.

veronica jayne Jun 19th 2007 4:46 am

Re: CALLING HOME!
 

Originally Posted by rincewind (Post 4937596)
That surprises me. Your Vonage account is where you setup all the forwarding, back-up numbers etc. I was playing with my online account before my Vonage box arrived.

Yes, I have seen my account page but not touched it. I just spent over an hour on the phone with vonage, I can't get the blue wire to fit in the cable box (it is the new RCA one from Time Warner) They know an idiot when they hear one, someone is coming to install it for me on Friday!!! They ask odd questions, if I rent or own and how old the building is, if I have an alarm, lol I suppose it is an insurance thing although it sounded like he was planning a robbery:rofl:


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