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Bleeding voice recognition software

Bleeding voice recognition software

Old Aug 8th 2011, 4:35 pm
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Default Bleeding voice recognition software

I have been shouting into the phone for the past half hour trying to get the voice recognition on the home warranty phone line to understand me. I may be loosing the will......
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Old Aug 8th 2011, 4:41 pm
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Default Re: Bleeding voice recognition software

Originally Posted by Weeze
I have been shouting into the phone for the past half hour trying to get the voice recognition on the home warranty phone line to understand me. I may be loosing the will......
My sympathies. Sometimes a very exaggerated John Wayne impression will move you forward, or if not it may eventually get to a person.
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Old Aug 8th 2011, 4:57 pm
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Default Re: Bleeding voice recognition software

I tried an American accent. No joy. I also tried keeping quiet to try and force me through to a human. Unfortunately I have a cough and kept coughing at an inopportune moment. "I'm sorry, I don't understand. Please can you spell that."
My undoing was the landlords name -Ralph. Rarlf, Raarlf, Raarlfff.
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Old Aug 8th 2011, 5:10 pm
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Default Re: Bleeding voice recognition software

Originally Posted by Weeze
I tried an American accent. No joy. I also tried keeping quiet to try and force me through to a human. Unfortunately I have a cough and kept coughing at an inopportune moment. "I'm sorry, I don't understand. Please can you spell that."
My undoing was the landlords name -Ralph. Rarlf, Raarlf, Raarlfff.


When all else fails either press 0 or keep yelling "live advisor"...eventually you get there
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Old Aug 8th 2011, 5:12 pm
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Default Re: Bleeding voice recognition software

Originally Posted by Weeze
My undoing was the landlords name -Ralph. Rarlf, Raarlf, Raarlfff.
'Rafe', surely...
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Old Aug 8th 2011, 5:15 pm
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Default Re: Bleeding voice recognition software

Hope this helps:

http://gethuman.com/
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Old Aug 8th 2011, 5:31 pm
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Default Re: Bleeding voice recognition software

Originally Posted by Kar98
Hope this helps:

http://gethuman.com/
Thanks. I'll try that next time!
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Old Aug 8th 2011, 5:39 pm
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Default Re: Bleeding voice recognition software

Originally Posted by Elvira
'Rafe', surely...
Sorry, don't understand. Probably being a bit thick!
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Old Aug 8th 2011, 6:02 pm
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Default Re: Bleeding voice recognition software

You want to have a go using "On Star"...that is literally hours of amusement.

At least with that one, it doesn't understand people from Maine either
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Old Aug 8th 2011, 6:34 pm
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Default Re: Bleeding voice recognition software

Originally Posted by Weeze
Sorry, don't understand. Probably being a bit thick!
Suspect a reference to a certain actor. While it is spelled Ralph Feinnes, it's pronounced, "Throat Warbler Mangrove"
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Old Aug 8th 2011, 6:38 pm
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Default Re: Bleeding voice recognition software

My phone was equally useless unless I put on a dreadful American accent. I couldn't even say "Call Nikki" without it acting as if I just farted at it. Luckily I managed to change the setting to British and it worked fine.

It used to be that you could skip the menu systems by just pressing zero a few times and then it would put you through to a real person, but too many people worked that out.
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Old Aug 8th 2011, 6:44 pm
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Default Re: Bleeding voice recognition software

Originally Posted by sir_eccles
Suspect a reference to a certain actor. While it is spelled Ralph Feinnes, it's pronounced, "Throat Warbler Mangrove"
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Old Aug 8th 2011, 7:17 pm
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Default Re: Bleeding voice recognition software

Originally Posted by sir_eccles
Suspect a reference to a certain actor. While it is spelled Ralph Feinnes, it's pronounced, "Throat Warbler Mangrove"
:-)

.
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Old Aug 9th 2011, 5:15 am
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Default Re: Bleeding voice recognition software

Originally Posted by Kar98
Hope this helps:

http://gethuman.com/
... just don't try to call Facebook - 300 to 700 min average wait time; depending on which department you need!!!

Originally Posted by Weeze
I tried an American accent. No joy. <snip>
... hmmmm, I think I've identified the problem - did you try Bengali?.... Punjabi?..... or even Urdu?
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Old Aug 9th 2011, 3:28 pm
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Default Re: Bleeding voice recognition software

Originally Posted by Weeze
I have been shouting into the phone for the past half hour trying to get the voice recognition on the home warranty phone line to understand me. I may be loosing the will......
Try that with a 'fake' British accent with an undertone of German in it. If we had a gun in the house I probably would have shot the phone a couple of times by now.
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