S.S. is driving us crazy...help!

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Old Sep 27th 2003, 10:03 am
  #1  
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Default S.S. is driving us crazy...help!

My husband recieved his EAD a month ago. On the day he recieved it, we went immediatly to our local Social Security office and he applied for a S.S. #. When it didn't come in almost a month, we called the S.S. helpline and was told it wasn't processed yet. We went to the office and were told that they had to hear from immigration first. We called the helpline back and they said that they didn't need to hear from BCIS because his EAD card was proof enough. We then called immigration helpline and they said the same thing. Soooooooooooo.... husband went back to the local office and they said that it was coming up that he is still a visitor in the computer and they would have to write to BCIS and find out why. Has this happened to anyone else before???? How long must he wait for a S. S. #??? He is more than anxious to get a job. Thanks!
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Old Sep 27th 2003, 5:06 pm
  #2  
Krysss
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Default Re: S.S. is driving us crazy...help!

I had the same thing...

EAD Oct 2002, first went to SSA in Nov 2002, and as of Sep 2003 still
haven't gotten it. Looked up all the procedures for SSA and numbers in this
instance, and it seems the SSA are not doing their part. Repeated visits to
them get differing, but ultimately the same result, no number.

YES we have done all the things both immigration and SSA have told us to do,
but now with the AOS interview looming, it's as well for me to hold off
until the stamp in the passport and try again then..

Immigration say everything is ok, and yet SSA say that after a secondary
verification by mail, from immigration it shows my EAD as either invalid, or
expired (that should really read exaspirated I think).

Strange thing is, every single person we have spoken to agree that the card
is indeed genuine (which it is) but still maintain that if the system
doesn't say so, then tough luck. What is really annoying is that there is
no need for verification as long as the card passes certain tests, on the
spot, with the SSA person..

I hope I am really wrong and someone will enlighten me in how I am not doing
something I could be to get the SS number??

Krysss

"crusty" <member@british_expats.com> wrote in message
news:[email protected]...
    > My husband recieved his EAD a month ago. On the day he recieved it, we
    > went immediatly to our local Social Security office and he applied for
    > a S.S. #. When it didn't come in almost a month, we called the S.S.
    > helpline and was told it wasn't processed yet. We went to the office
    > and were told that they had to hear from immigration first. We called
    > the helpline back and they said that they didn't need to hear from BCIS
    > because his EAD card was proof enough. We then called immigration
    > helpline and they said the same thing. Soooooooooooo.... husband went
    > back to the local office and they said that it was coming up that he is
    > still a visitor in the computer and they would have to write to BCIS
    > and find out why. Has this happened to anyone else before???? How
    > long must he wait for a S. S. #??? He is more than anxious to get a
    > job. Thanks!
    > --
    > Posted via http://britishexpats.com
 
Old Sep 27th 2003, 5:36 pm
  #3  
Michael D. Young
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Default Re: S.S. is driving us crazy...help!

Krysss wrote:

    > I had the same thing...
    > EAD Oct 2002, first went to SSA in Nov 2002, and as of Sep 2003 still
    > haven't gotten it. Looked up all the procedures for SSA and numbers in this
    > instance, and it seems the SSA are not doing their part. Repeated visits to
    > them get differing, but ultimately the same result, no number.
    > YES we have done all the things both immigration and SSA have told us to do,
    > but now with the AOS interview looming, it's as well for me to hold off
    > until the stamp in the passport and try again then..
    > Immigration say everything is ok, and yet SSA say that after a secondary
    > verification by mail, from immigration it shows my EAD as either invalid, or
    > expired (that should really read exaspirated I think).
    > Strange thing is, every single person we have spoken to agree that the card
    > is indeed genuine (which it is) but still maintain that if the system
    > doesn't say so, then tough luck. What is really annoying is that there is
    > no need for verification as long as the card passes certain tests, on the
    > spot, with the SSA person..
    > I hope I am really wrong and someone will enlighten me in how I am not doing
    > something I could be to get the SS number??
    > Krysss

Hi All,

At which SSA office did you apply (Location, City and State)? Well the SSA
office sends a photocopy of your documents, so it would seem that it would be
obvious if your EAD card was expired or not. Is this an one year EAD card or
the 90 day EAD? What type of visa did you arrive with?

Since, July of last year every alien applying for an original SSN or replacement
card has their status/documents verified through SAVE or by sending a G-845 for
manual verification, so the fact that you EAD card looks real doesn't cut it.

Have you went into your local U.S. Citizenship and Immigration Service (CIS)
office to try to straighten things out on that end?


Take care,

Mike
 
Old Sep 28th 2003, 5:47 am
  #4  
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Hi Mike,
Is that a G-845S? Or just a G-845? Who sends it in, us or the SS office? Thank you.
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Old Sep 28th 2003, 5:50 am
  #5  
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Sorry Mike, I forgot to answer your other questions. His Ead is a one year card. SS never photocopied it or anything else. He applied in Oneonta, New York. We haven't gone to our local CIS office as it is 2 hours away, but will be trying to get in touch on Monday.
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Old Sep 28th 2003, 1:36 pm
  #6  
Michael D. Young
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Default Re: S.S. is driving us crazy...help!

crusty wrote:

    > Sorry Mike, I forgot to answer your other questions. His Ead is a one
    > year card. SS never photocopied it or anything else. He applied in
    > Oneonta, New York. We haven't gone to our local CIS office as it is 2
    > hours away, but will be trying to get in touch on Monday.

Hi All,

The local SSA office first tries to verify status through the SAVE system,
which is a computer interface with U.S. Citizenship and Immigration
Services (CIS) information. If they can't do it through SAVE due to some
info not matching, the SSA office sends a Form G-845 to CIS for manual
verification. The SSA office is supposed to send along with the form a
photocopy of the front and back of your immigration document(s). The
immigration office is suppose to send back the results within 20 days of
receipt, but the SSA office is supposed to follow up after 35 days from
the day it's mailed. However, there is nothing from stopping the SSA
office from trying SAVE after the G-845 has been sent. Whichever way
provides verification first is OK to assign the SSN.

These somewhat explain the SSA end of the process:

RM 00203.720 Detecting Fraudulent INS Documents

http://policy.ssa.gov/poms.nsf/lnx/0100203720

RM 00203.740 Systematic Alien Verification for Entitlements (SAVE) Program

http://policy.ssa.gov/poms.nsf/lnx/0100203740

SI 00502.115 Verification of Alien Eligibility with the Department of
Homeland Security (DHS)

http://policy.ssa.gov/poms.nsf/lnx/0500502115

The above section (SI 00502.115) is for people applying Supplemental
Security Income (SSI) benefits, but the SAVE and G-845 verification
procedures are the same as if someone is applying for an SSN. Plus it been
updated in 06/03 and RM 00203.720 hasn't been updated since 03/03.

RM 00203.720 has phone numbers for the INS offices that were doing the
verification and I assume those are the same numbers used by the CIS
offices. You might want to give that a try before driving two hours.

Take care,


Mike
 
Old Sep 28th 2003, 2:43 pm
  #7  
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Thank you so much for all of the great advice Mike, it so very much appreciated ! I went to the website you advised and got the # to our local INS office that hopefully will help us with this. Everything has been running so smoothly since we applied for adjustment of status (EAD and fingerprinting went quickly and smoothly, medical went off without a hitch), dosen't it figure that the problems start with SS! Keep your fingers crossed that we can get this sorted and move on from here.
Thanks again...Not just to Mike, but to all who have been so helpful through our process, as always you keep us afloat. Loads of love to everyone.
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Old Sep 28th 2003, 6:37 pm
  #8  
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Default Re: S.S. is driving us crazy...help!

Hi Mike,

I have a similar problem. I married this Sept. 6th, and about to file my AOS, SSN, etc. I went first to DMV office to get my California ID. When they checked my name with the SAVE system, my first name was misspelled and the staff did not bother sending a G-845 form to INS.

I'm going to LA office this Tuesday to request correction of my name on the SAVE system but will try calling first on Monday, if they can do it over the phone.

My question regarding SSN is : If I'm applying for the SSN and I want my married name on the card, will they wait for INS to update my name on the SAVE system first, or they can submit a G-845 to verify the spelling of my name or they will still issue me a card under my maiden name?

MARILECH

Originally posted by Michael D. Young
crusty wrote:

    > Sorry Mike, I forgot to answer your other questions. His Ead is a one
    > year card. SS never photocopied it or anything else. He applied in
    > Oneonta, New York. We haven't gone to our local CIS office as it is 2
    > hours away, but will be trying to get in touch on Monday.

Hi All,

The local SSA office first tries to verify status through the SAVE system,
which is a computer interface with U.S. Citizenship and Immigration
Services (CIS) information. If they can't do it through SAVE due to some
info not matching, the SSA office sends a Form G-845 to CIS for manual
verification. The SSA office is supposed to send along with the form a
photocopy of the front and back of your immigration document(s). The
immigration office is suppose to send back the results within 20 days of
receipt, but the SSA office is supposed to follow up after 35 days from
the day it's mailed. However, there is nothing from stopping the SSA
office from trying SAVE after the G-845 has been sent. Whichever way
provides verification first is OK to assign the SSN.

These somewhat explain the SSA end of the process:

RM 00203.720 Detecting Fraudulent INS Documents

http://policy.ssa.gov/poms.nsf/lnx/0100203720

RM 00203.740 Systematic Alien Verification for Entitlements (SAVE) Program

http://policy.ssa.gov/poms.nsf/lnx/0100203740

SI 00502.115 Verification of Alien Eligibility with the Department of
Homeland Security (DHS)

http://policy.ssa.gov/poms.nsf/lnx/0500502115

The above section (SI 00502.115) is for people applying Supplemental
Security Income (SSI) benefits, but the SAVE and G-845 verification
procedures are the same as if someone is applying for an SSN. Plus it been
updated in 06/03 and RM 00203.720 hasn't been updated since 03/03.

RM 00203.720 has phone numbers for the INS offices that were doing the
verification and I assume those are the same numbers used by the CIS
offices. You might want to give that a try before driving two hours.

Take care,


Mike
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Old Sep 29th 2003, 1:10 am
  #9  
Michael D. Young
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Default Re: S.S. is driving us crazy...help!

mdlech wrote:

    > Hi Mike,
    > I have a similar problem. I married this Sept. 6th, and about to file my
    > AOS, SSN, etc. I went first to DMV office to get my California ID. When
    > they checked my name with the SAVE system, my first name was misspelled
    > and the staff did not bother sending a G-845 form to INS.
    > I'm going to LA office this Tuesday to request correction of my name on
    > the SAVE system but will try calling first on Monday, if they can do it
    > over the phone.
    > My question regarding SSN is : If I'm applying for the SSN and I want
    > my married name on the card, will they wait for INS to update my name on
    > the SAVE system first, or they can submit a G-845 to verify the spelling
    > of my name or they will still issue me a card under my maiden name?

Hi All,

Things depend what you put on the application as the name you want on the
card and the name on the work authorization and identity documents.

Your work authorization and identity document will need your married name if
that's the name you want on the card. If you have the work authorization
document in your married name, but SAVE hasn't been updated they will send
the G-845 for verification of the work authorization document, when that
comes back or SAVE updates you get your SSN card in your married name.

If you want your maiden name on the card and your work authorization and
identity document have your maiden name, then once things are verified you
will get a card in your maiden name.


Take care,


Mike
 
Old Sep 29th 2003, 4:03 pm
  #10  
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Joined: Sep 2003
Posts: 3
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Default Re: S.S. is driving us crazy...help!

Hi Mike,

Thanks for the info. I got my work permit stamp for 90 days under my maiden name. But all my AOS, work permit and AP applications are filed under my married name. I just wonder how long does it take to have my status updated in the SAVE system. I plan to apply for my SSN within the week so in that case a G-845 will be sent to INS to start the verification process.

Once again thanks for the info and to Crusty's posting here.

Marilech

Originally posted by Michael D. Young
mdlech wrote:

    > Hi Mike,
    > I have a similar problem. I married this Sept. 6th, and about to file my
    > AOS, SSN, etc. I went first to DMV office to get my California ID. When
    > they checked my name with the SAVE system, my first name was misspelled
    > and the staff did not bother sending a G-845 form to INS.
    > I'm going to LA office this Tuesday to request correction of my name on
    > the SAVE system but will try calling first on Monday, if they can do it
    > over the phone.
    > My question regarding SSN is : If I'm applying for the SSN and I want
    > my married name on the card, will they wait for INS to update my name on
    > the SAVE system first, or they can submit a G-845 to verify the spelling
    > of my name or they will still issue me a card under my maiden name?

Hi All,

Things depend what you put on the application as the name you want on the
card and the name on the work authorization and identity documents.

Your work authorization and identity document will need your married name if
that's the name you want on the card. If you have the work authorization
document in your married name, but SAVE hasn't been updated they will send
the G-845 for verification of the work authorization document, when that
comes back or SAVE updates you get your SSN card in your married name.

If you want your maiden name on the card and your work authorization and
identity document have your maiden name, then once things are verified you
will get a card in your maiden name.


Take care,


Mike
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Old Sep 29th 2003, 5:06 pm
  #11  
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Default Re: S.S. is driving us crazy...help!

Originally posted by Michael D. Young
crusty wrote:

    > Sorry Mike, I forgot to answer your other questions. His Ead is a one
    > year card. SS never photocopied it or anything else. He applied in
    > Oneonta, New York. We haven't gone to our local CIS office as it is 2
    > hours away, but will be trying to get in touch on Monday.

Hi All,

The local SSA office first tries to verify status through the SAVE system,
which is a computer interface with U.S. Citizenship and Immigration
Services (CIS) information. If they can't do it through SAVE due to some
info not matching, the SSA office sends a Form G-845 to CIS for manual
verification. The SSA office is supposed to send along with the form a
photocopy of the front and back of your immigration document(s). The
immigration office is suppose to send back the results within 20 days of
receipt, but the SSA office is supposed to follow up after 35 days from
the day it's mailed. However, there is nothing from stopping the SSA
office from trying SAVE after the G-845 has been sent. Whichever way
provides verification first is OK to assign the SSN.

These somewhat explain the SSA end of the process:

RM 00203.720 Detecting Fraudulent INS Documents

http://policy.ssa.gov/poms.nsf/lnx/0100203720

RM 00203.740 Systematic Alien Verification for Entitlements (SAVE) Program

http://policy.ssa.gov/poms.nsf/lnx/0100203740

SI 00502.115 Verification of Alien Eligibility with the Department of
Homeland Security (DHS)

http://policy.ssa.gov/poms.nsf/lnx/0500502115

The above section (SI 00502.115) is for people applying Supplemental
Security Income (SSI) benefits, but the SAVE and G-845 verification
procedures are the same as if someone is applying for an SSN. Plus it been
updated in 06/03 and RM 00203.720 hasn't been updated since 03/03.

RM 00203.720 has phone numbers for the INS offices that were doing the
verification and I assume those are the same numbers used by the CIS
offices. You might want to give that a try before driving two hours.

Take care,


Mike
Thanks for the info, my fiance and I went to the SSA last Monday and the young lady made a copy of the back and front of my fiance's passport and EAD. She stated that the INS should get back with SSA w/in 3 weeks and verify my fiance's status and once this happens, he would be issued a SSN. She also said that if we do not hear anything back, that we should come back and re-apply for a SSN. She stated that even though the SSA will verify with BCIS, they are taking their sweet time. She also said that by the time we re-apply, he should be in the SAVE system.

My question, is that true?
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Old Sep 29th 2003, 11:10 pm
  #12  
Michael D. Young
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Default Re: S.S. is driving us crazy...help!

mdlech wrote:

    > Hi Mike,
    > Thanks for the info. I got my work permit stamp for 90 days under my
    > maiden name. But all my AOS, work permit and AP applications are filed
    > under my married name. I just wonder how long does it take to have my
    > status updated in the SAVE system. I plan to apply for my SSN within
    > the week so in that case a G-845 will be sent to INS to start the
    > verification process.

Hi All,

I think it will depend on which CIS office issues your documents and/or
processes the G-845. The SSA office is supposed to follow up on the G-845
if no response is received within 35 days (30 days plus 5 mailing days) SSA
can't make CIS do anything, all they can do is ask what's going on. I
would say if you don't clear SAVE when you apply, go back into the SSA
office with your documents after 2 weeks and ask them to check SAVE again.
Keep doing that until SAVE or the G-845 verifies your status.


Take care,

Mike
 
Old Sep 29th 2003, 11:23 pm
  #13  
Michael D. Young
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Default Re: S.S. is driving us crazy...help!

Epitomee2000 wrote:

    > Originally posted by Michael D. Young
    > > crusty wrote:
    > >
    > > > Sorry Mike, I forgot to answer your other questions. His Ead is
    > > a one
    > > > year card. SS never photocopied it or anything else. He
    > > applied in
    > > > Oneonta, New York. We haven't gone to our local CIS office as
    > > it is 2
    > > > hours away, but will be trying to get in touch on Monday.
    > >
    > > Hi All,
    > >
    > > The local SSA office first tries to verify status through the
    > > SAVE system,
    > > which is a computer interface with U.S. Citizenship and Immigration
    > > Services (CIS) information. If they can't do it through SAVE
    > > due to some
    > > info not matching, the SSA office sends a Form G-845 to CIS for manual
    > > verification. The SSA office is supposed to send along with
    > > the form a
    > > photocopy of the front and back of your immigration document(s). The
    > > immigration office is suppose to send back the results within
    > > 20 days of
    > > receipt, but the SSA office is supposed to follow up after 35
    > > days from
    > > the day it's mailed. However, there is nothing from stopping the SSA
    > > office from trying SAVE after the G-845 has been sent. Whichever way
    > > provides verification first is OK to assign the SSN.
    > >
    > > These somewhat explain the SSA end of the process:
    > >
    > > RM 00203.720 Detecting Fraudulent INS Documents
    > >
    > > http://policy.ssa.gov/poms.nsf/lnx/0100203720"]http://policy.ss-
    > > a.gov/poms.nsf/lnx/0100203720[/url]
    > >
    > > RM 00203.740 Systematic Alien Verification for Entitlements
    > > (SAVE) Program
    > >
    > > http://policy.ssa.gov/poms.nsf/lnx/0100203740"]http://policy.ss-
    > > a.gov/poms.nsf/lnx/0100203740[/url]
    > >
    > > SI 00502.115 Verification of Alien Eligibility with the Department of
    > > Homeland Security (DHS)
    > >
    > > http://policy.ssa.gov/poms.nsf/lnx/0500502115"]http://policy.ss-
    > > a.gov/poms.nsf/lnx/0500502115[/url]
    > >
    > > The above section (SI 00502.115) is for people applying Supplemental
    > > Security Income (SSI) benefits, but the SAVE and G-845 verification
    > > procedures are the same as if someone is applying for an SSN.
    > > Plus it been
    > > updated in 06/03 and RM 00203.720 hasn't been updated since 03/03.
    > >
    > > RM 00203.720 has phone numbers for the INS offices that were doing the
    > > verification and I assume those are the same numbers used by the CIS
    > > offices. You might want to give that a try before driving two hours.
    > >
    > > Take care,
    > >
    > >
    > > Mike
    > Thanks for the info, my fiance and I went to the SSA last Monday and the
    > young lady made a copy of the back and front of my fiance's passport and
    > EAD. She stated that the INS should get back with SSA w/in 3 weeks and
    > verify my fiance's status and once this happens, he would be issued a
    > SSN. She also said that if we do not hear anything back, that we should
    > come back and re-apply for a SSN. She stated that even though the SSA
    > will verify with BCIS, they are taking their sweet time. She also said
    > that by the time we re-apply, he should be in the SAVE system.

Hi All,

Unless your application is lost there shouldn't be any need to reapply.
Your application should be in a pending file until either the SSN is
approved or the application is denied.

Same thing as I said before. You can go back into the SSA office to ask
them to run you through SAVE even after the G-845 has been sent to CIS. The
SSA office is supposed to follow up on the G-845 if no response is received
within 35 days. If they said three weeks for a reply, hopefully they know
how fast the local CIS office processes G-845 requests. Go back to the SSA
office with your documents after three weeks and ask them if the G-845 came
back and/or run you through SAVE again.


That's about all you can do except contacting CIS yourself and asking them
to expedite the G-845 processing.


Take care,


Mike
 
Old Oct 1st 2003, 4:18 am
  #14  
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Hi Mike and All,
I wanted to let you know that we followed Mike's advice and went to this website: http://policy.ssa.gov/poms.nsf/lnx/0100203720 to find the number for our local INS office. My husband then called them and explained the situation. They were very nice and said they would call our local SS office immediately which they did and then called us back. They were told by the SS office that they had sent out the form G-845 already, so INS said they would wait to recieve it (just as a fomality), but if we go back to our SS office on Friday they should have a number for him by then. Keeping fingers crossed! If they don't have...INS said to contact them again. I will keep all of you posted after Friday and let you know how it went. Good luck to everyone who is going through this same process. We are thinking of you and will continue to pray for you.
Cheers!
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