Redesigning USCIS.gov
Aug 6th 2009, 7:03 pm
#1
Thread Starter
Joined: Mar 2003
Posts: 68,280
Redesigning USCIS.gov
On September 22nd a redesigned USCIS.gov web site will be launched to help customers navigate the immigration system and remain up-to-date regarding their case status.
In response to customer feedback, from March to June 2009, USCIS conducted focus group discussions, usability tests, and surveys regarding general functionality of the website with a broad cross-section of users. Participants ranged from national & local stakeholders to customers and visitors to USCIS.gov.
Based on the findings, a design has been approved and is currently in development. The improved design of USCIS.gov follows four core principles:
http://www.uscis.gov/portal/site/usc...0045f3d6a1RCRD
In response to customer feedback, from March to June 2009, USCIS conducted focus group discussions, usability tests, and surveys regarding general functionality of the website with a broad cross-section of users. Participants ranged from national & local stakeholders to customers and visitors to USCIS.gov.
Based on the findings, a design has been approved and is currently in development. The improved design of USCIS.gov follows four core principles:
http://www.uscis.gov/portal/site/usc...0045f3d6a1RCRD
Aug 6th 2009, 7:26 pm
#2
Member
Joined: Apr 2001
Posts: 14,049
Re: Redesigning USCIS.gov
I hope they're using a better definition of "vastly improved" than the last time they did a 'vast improvement'.
Regards, JEff
Regards, JEff
On September 22nd a redesigned USCIS.gov web site will be launched to help customers navigate the immigration system and remain up-to-date regarding their case status.
In response to customer feedback, from March to June 2009, USCIS conducted focus group discussions, usability tests, and surveys regarding general functionality of the website with a broad cross-section of users. Participants ranged from national & local stakeholders to customers and visitors to USCIS.gov.
Based on the findings, a design has been approved and is currently in development. The improved design of USCIS.gov follows four core principles:
http://www.uscis.gov/portal/site/usc...0045f3d6a1RCRD
In response to customer feedback, from March to June 2009, USCIS conducted focus group discussions, usability tests, and surveys regarding general functionality of the website with a broad cross-section of users. Participants ranged from national & local stakeholders to customers and visitors to USCIS.gov.
Based on the findings, a design has been approved and is currently in development. The improved design of USCIS.gov follows four core principles:
http://www.uscis.gov/portal/site/usc...0045f3d6a1RCRD
