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United airlines PR disaster

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Old Apr 12th 2017, 3:37 am
  #61  
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Default Re: United airlines PR disaster

Originally Posted by SultanOfSwing
Yeah, come on. You owe Ryanair an apology now
TBF, have Ryanair put anyone in hospital after denying them boarding?
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Old Apr 12th 2017, 4:26 am
  #62  
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Default Re: United airlines PR disaster

Originally Posted by DaveLovesDee
TBF, have Ryanair put anyone in hospital after denying them boarding?
Exactly, so they'd be more than right to be annoyed at being compared to United
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Old Apr 12th 2017, 4:29 am
  #63  
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Default Re: United airlines PR disaster

Originally Posted by Pulaski
..... I thought homosexual activity was nothing to be ashamed of in the 21st century?
It shouldn't be but some idiots still find it titillating.
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Old Apr 12th 2017, 4:33 am
  #64  
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Old Apr 12th 2017, 10:59 am
  #65  
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Default Re: United airlines PR disaster

United Airlines: David Dao argued with police in new video
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Old Apr 12th 2017, 11:38 am
  #66  
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Default Re: United airlines PR disaster

I haven't read every word of this thread, but has anyone read just why the airline was so adamant that this man must be the one to exit the plane? He obviously explained that he was a doctor and had to be on duty the next day -- why didn't they try to find someone more willing to get off?
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Old Apr 12th 2017, 11:44 am
  #67  
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Default Re: United airlines PR disaster

Originally Posted by Nutmegger
I haven't read every word of this thread, but has anyone read just why the airline was so adamant that this man must be the one to exit the plane? He obviously explained that he was a doctor and had to be on duty the next day -- why didn't they try to find someone more willing to get off?
Apparently it was random selection, however he had offered to volunteer until he found out there were no other flights that day. So maybe weighted randomness.
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Old Apr 12th 2017, 12:03 pm
  #68  
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Default Re: United airlines PR disaster

This story is like a rotten onion. Layers and layers of despicable human behavior. I can't think of a single player in this awful story who listened to the better angels of their nature.
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Old Apr 12th 2017, 4:39 pm
  #69  
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Default Re: United airlines PR disaster

I fully expect Doctor Dao to retire from the medical field in the near future a multi millionaire and deservedly so
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Old Apr 13th 2017, 4:59 am
  #70  
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Default Re: United airlines PR disaster

Remember these employees probably earn 20k a year. They don't get paid enough to think how to deal with moody customers. They are just trying to do their job.

https://www.glassdoor.com/Salary/Rep...ies-E14916.htm

Not the best company to work for

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Benefits package is good which includes free flights on 3 different airlines
Free bagels on Friday's
Conveniently located by 465
Cons
Currently going through bankruptcy
Pay is low
No loyalty towards employees; everyone is for self
No work/life balance
Management across the board sucks; always showing favoritism and not being fair amongst the people on their team
Not a very professional environment at times
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Old Apr 13th 2017, 5:51 am
  #71  
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Default Re: United airlines PR disaster

Overbooking shouldn't be allowed anyway. If seats are needed for airline employees to get to another city for job related reasons it would be more sensible to leave 2 or 3 or 4 seat available for that purpose. Asking for volunteers to give up their seats and when there are no volunteers forcing people to do so smacks too much of the army way of doing things.
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Old Apr 13th 2017, 5:55 am
  #72  
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Default Re: United airlines PR disaster

Originally Posted by lansbury
Very difficult situation what do you do if, as in this case, a passenger refuses to comply with polite requests.
How should I know & why should I care ? How about running your business in such a way that your employees don't assault your paying customers ?
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Old Apr 13th 2017, 5:58 am
  #73  
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Default Re: United airlines PR disaster

Originally Posted by mrken30
Remember these employees probably earn 20k a year. They don't get paid enough to think how to deal with moody customers. They are just trying to do their job.

https://www.glassdoor.com/Salary/Rep...ies-E14916.htm

Not the best company to work for

Pros
Benefits package is good which includes free flights on 3 different airlines
Free bagels on Friday's
Conveniently located by 465
Cons
Currently going through bankruptcy
Pay is low
No loyalty towards employees; everyone is for self
No work/life balance
Management across the board sucks; always showing favoritism and not being fair amongst the people on their team
Not a very professional environment at times
Well going by what we have seen of United's employees, @ 20k a year, they're grossly over-paid imho.
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Old Apr 13th 2017, 6:04 am
  #74  
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Default Re: United airlines PR disaster

Originally Posted by pejp
To me this isn't so much a United Airlines problem, as an general attitude expressed by anyone in even a slight position of authority in the US. From the hostility and militarization of the police, to the the abject rudeness of the CBP and TSA. It's a cultural thing, and I don't see it changing any time soon.
Absolutely correct.
In the US, the guiding principle is :- might is right. And that principle over-rides all others. Whether it's politicians, the military, cops, employers or corporations, if you can get away with it, that makes it ok - & the majority of Americans instinctively support that.
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Old Apr 13th 2017, 6:31 am
  #75  
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Default Re: United airlines PR disaster

United employees were not the ones who used forced.

It was the airport police and they dont work for United.


Originally Posted by fakey
How should I know & why should I care ? How about running your business in such a way that your employees don't assault your paying customers ?
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