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MSN/internet help????
Since I plugged into our broadband connection (AT&T) the other day I cant connect to msn, or get onto any msn related websites. The broadband connection we have is through a cable and dials up - Ive been using wireless so long i forget how this works!! I can connect to msn if I connect to a wireless netowk, but now on the connection im supposed to be using. Hubby can connect fine on his laptop so its got to be something on mine??
any ideas???? |
Re: MSN/internet help????
You're going to have to give more details.
What device connects to the actual internet "line" (cable?). Do you have a cable modem, or a DSL modem (sorry if the answer to this is obvious to you guys stateside, but I aint there yet!). Are you plugging your PC in via a router or directly to a cable modem with a netowrk cable? When you say you can't get to "MSN", do you mean just MSN, or all websites? Can you get to any websites at all? I can probably help you (I'm in IT), once I understand how you have things set up. |
Re: MSN/internet help????
In addition to his questions....
Is the cable modem provided also a wireless one? Do you know if your network card is enabled? Do you have a wireless card? How did you connect before with your computer/laptop because I assume it's wireless since that's what you were using before? Is this a brand new system? |
Re: MSN/internet help????
Originally Posted by BritishGuy36
(Post 6054790)
You're going to have to give more details.
What device connects to the actual internet "line" (cable?). Do you have a cable modem, or a DSL modem (sorry if the answer to this is obvious to you guys stateside, but I aint there yet!). Are you plugging your PC in via a router or directly to a cable modem with a netowrk cable? When you say you can't get to "MSN", do you mean just MSN, or all websites? Can you get to any websites at all? I can probably help you (I'm in IT), once I understand how you have things set up. hmmm hope you can help - hubby works in IT but he dont have a clue lol!!! Its connected network cable from laptop to router, then to the wall - its not a wireless service (apparantly). I cant get on microsoft websites it seems - including windows live messenger which is the one really bothering me!!
Originally Posted by ugacrew
(Post 6054983)
In addition to his questions....
Is the cable modem provided also a wireless one? Do you know if your network card is enabled? Do you have a wireless card? How did you connect before with your computer/laptop because I assume it's wireless since that's what you were using before? Is this a brand new system? Ive used wireless and cable at home before with no probs - and wireless still works ok now. I am SO frustrated with this - have tried everything could think of - and some stuff I didnt think of!!! |
Re: MSN/internet help????
Originally Posted by mellybrown
(Post 6055509)
hmmm hope you can help - hubby works in IT but he dont have a clue lol!!!
Its connected network cable from laptop to router, then to the wall - its not a wireless service (apparantly). I cant get on microsoft websites it seems - including windows live messenger which is the one really bothering me!! The router is use to get the wireless network if thats what you mean? I can pick up a wireless network no probs but its not mine!! Ive used wireless and cable at home before with no probs - and wireless still works ok now. I am SO frustrated with this - have tried everything could think of - and some stuff I didnt think of!!! |
Re: MSN/internet help????
and what's the OS? XP/Vista/Mac animal of some variety?
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Re: MSN/internet help????
yup just all microsoft sites.
and im running vista - hubby says this is the problem.... vista vs connection?? |
Re: MSN/internet help????
Originally Posted by mellybrown
(Post 6059050)
yup just all microsoft sites.
and im running vista - hubby says this is the problem.... vista vs connection?? |
Re: MSN/internet help????
Originally Posted by ugacrew
(Post 6059065)
Do you have a filter in place that allows you to block a certain websites? Maybe you blocked the msn.com domain somehow.
and now the wireless has booted me off and wants me to pay $40 for the priveledge of using it - damn I want to check my mail!!! |
Re: MSN/internet help????
Originally Posted by mellybrown
(Post 6059375)
nope have checked and it is allowed -this is SO frustrating!!!
and now the wireless has booted me off and wants me to pay $40 for the priveledge of using it - damn I want to check my mail!!! |
Re: MSN/internet help????
Originally Posted by ugacrew
(Post 6059385)
Have you tried to access it using other browsers? Firefox, Opera, Netscape, and all that?
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Re: MSN/internet help????
Originally Posted by mellybrown
(Post 6060317)
just tried firefox and that dont work. Tried msn.com msn.co.uk microsoft.com and windows update - all dont work :curse:
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Re: MSN/internet help????
Possible reasons:
Issues with your ISP A virus blocking access to MS sites to stop windows updates Either way, the above suggestion is a good one - try on a different connection, see if you can get connection. |
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