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Direct TV experience

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Old Nov 19th 2015 | 9:34 am
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Default Direct TV experience

We are seriously considering moving away from comcast. Costco are now selling Direct TV. I am a bit reluctant to move to satellite due to signal problems. Dish network is always losing programming " Not available on Dish" which comes up occasionally on AMC.

Also customer service experience would be useful to know about. We had FIOS from Frontier for a year and customer server took an hour before you could talk to anyone. It was annoying because I only had cordless phones and on occasions my battery would die.

Yes we have netflix and amazon prime. The family wants AMC and other TV channels.

What are people's experiences with Direct TV.

Thanks
 
Old Nov 19th 2015 | 9:58 am
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Default Re: Direct TV experience

I don't know where you got the idea that satellite has signal problems - probably from the cable companies! Truth is, there is little problem with a well-installed satellite dish. Sure, there's some loss of signal when there's VERY heavy rain and thick cloud cover, but I'd say we probably have that issue three or four times a year and almost never for longer than about 20-30 minutes.

We've had DirecTV for many years. In fact, we were originally PrimeStar customers and when they were bought out, became D* subscribers. Customer service is reasonable and very dependent on who you speak to. I have good luck in getting regular discounts and free channels when I call to moan about something or other.

I have heard that D* is better than Dish for rain fade and also for negotiations/freebees.

If you DO decide to go with DirecTV, PM me for my account number. If you use that, we would BOTH get $10 off the bill for 10 months ($100).
 
Old Nov 19th 2015 | 10:06 am
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Default Re: Direct TV experience

Originally Posted by Guindalf
I don't know where you got the idea that satellite has signal problems - probably from the cable companies! Truth is, there is little problem with a well-installed satellite dish. Sure, there's some loss of signal when there's VERY heavy rain and thick cloud cover
I used to have sky TV many years ago and lost signal when it was foggy or fine misty rain. The equipment I would assume is a lot better now.

I live in the PNW and we have a lot of fog and rain.

I am not sure we I could use your discount but we can try. The current deal is $19.99 for 12 months with $200 costco card
 
Old Nov 19th 2015 | 10:13 am
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Default Re: Direct TV experience

We used to have DirectTV. Nothing wrong with it except the cost. Yes the introductory offers are great, the normal price not so much. We realized that to get the few channels we really really wanted (BBC America for example) was a stupid amount.

We have gone back to OTA and stream stuff instead.

Rain had to be super super heavy to have any effect. There was one point where I realized a tree branch had grown just long enough that when the wind blew just right it flopped in front of the dish. Soon fixed that.
 
Old Nov 19th 2015 | 10:16 am
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Default Re: Direct TV experience

We like the x1 cloud platform on comcast. We can watch DVR stuff on the tablet. Also I can catch up on TV while on the train. Does Direct TV have a similar thing?
 
Old Nov 19th 2015 | 10:19 am
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Default Re: Direct TV experience

Originally Posted by sir_eccles
We used to have DirectTV. Nothing wrong with it except the cost. Yes the introductory offers are great, the normal price not so much. We realized that to get the few channels we really really wanted (BBC America for example) was a stupid amount.
It looks like BBC America is on the lowest package, starts at 19.99 then goes up to 49.99
 
Old Nov 19th 2015 | 10:22 am
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Default Re: Direct TV experience

Originally Posted by mrken30
It looks like BBC America is on the lowest package, starts at 19.99 then goes up to 49.99
I might have been thinking of the NBC sports network pack (english premier league).
 
Old Nov 19th 2015 | 10:24 am
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Default Re: Direct TV experience

I think DirecTV has something similar, I don't use it so not sure how it compares. That big storm the other night we lost DirecTV for about 2 minutes, it has to be really heavy rain for it to go out. Never lost it for fog or the normal PNW rain. Customer service is about as bad as Comcast.
 
Old Nov 19th 2015 | 11:52 am
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Default Re: Direct TV experience

I live in the woods surrounded by tall trees. I had Directv when I moved here and it would always start pixilating when there was a rain, wind or snow storm. When we were upgrading to HD the rep came out and told us to forget about it--we would not be able to pick up the HD satellite. Happily the cable company ran a line in to us at that time. May not be perfect, but only goes out when the power does.
 
Old Nov 19th 2015 | 12:08 pm
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Default Re: Direct TV experience

Originally Posted by mrken30
I used to have sky TV many years ago and lost signal when it was foggy or fine misty rain. The equipment I would assume is a lot better now. .....
Geo-stat TV satellites are over the equator, so the signal has more atmosphere to pass through, and more cloud and rain when the weather is bad, if you're in the UK than if you're further south in the US.

Last edited by Pulaski; Nov 19th 2015 at 12:10 pm.
 
Old Nov 20th 2015 | 1:30 am
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Default Re: Direct TV experience

We are happy with them. We've only lost signal during very extreme weather. Never had a need to call them so I can't speak for their customer service.
 
Old Nov 20th 2015 | 2:54 am
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Default Re: Direct TV experience

I live in a very harsh environment and the only issue I get is when the snow builds up and the wind is not blowing, and unusual combination. Would be nice if there was a dish with an electrical element.

I have quite a bit, over $100pm.

Satellite Internet so streaming not available.

I was in wallyworld a few months back, sales guy asked what I had how much I paid, his eyes lit up. Then he asked where I live...
 
Old Nov 20th 2015 | 7:24 am
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Default Re: Direct TV experience

Originally Posted by mrken30
What are people's experiences with Direct TV
Don't rule out Dish Network. We just changed from Direct TV to Dish. The wife uses the ability to 'sling' recordings from the DVR to her iPhone and iPad, she can also download shows to those devices for offline viewing.

We rarely have bad weather (TX) but have always been able to view shows via our internet connection if the rain was so bad it made the satellite go out.

I like the wireless receiver options that Dish has. I was able to add a receiver to my detached workshop without having to run any wires.

For us, cable isn't an option. We live in the country, so satellite TV is the only option. Thankfully we get internet via a long range wireless connection to a water tower 18 miles away - we manage to get 15mbps internet now, a huge improvement from the 3mbps service they offered when we moved in here.
 
Old Nov 20th 2015 | 7:40 am
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Default Re: Direct TV experience

Originally Posted by thinbrit
Don't rule out Dish Network. We just changed from Direct TV to Dish. The wife uses the ability to 'sling' recordings from the DVR to her iPhone and iPad, she can also download shows to those devices for offline viewing.
The trouble we have with DISH, is that they are always fighting with one network or another. Few years ago it was AMC, this year it was FOX.
 
Old Nov 20th 2015 | 8:06 am
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Default Re: Direct TV experience

Originally Posted by mrken30
The trouble we have with DISH, is that they are always fighting with one network or another. Few years ago it was AMC, this year it was FOX.
Another problem with Dish is they compress the signal more than DirecTV do. TV signals are like jpeg files, the more you compress them the worse the picture quality is. Only worth consideration if you find you can see the difference on your set up.
 


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