BritBox

Old Jul 8th 2017, 1:05 pm
  #121  
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Default Re: BritBox

Is anyone having problems with Britbox?

Yesterday it kept telling me to subscribe even though we have been for months now, Roku takes our money every month!

Got Roku help on the phone and we went through unsubscribing resigning and changing passwords but still will not work. We are now waiting to hear back from Britbox. It is annoying. .
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Old Jul 8th 2017, 1:22 pm
  #122  
 
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Default Re: BritBox

Originally Posted by Sugarmooma
Is anyone having problems with Britbox?

Yesterday it kept telling me to subscribe even though we have been for months now, Roku takes our money every month!

Got Roku help on the phone and we went through unsubscribing resigning and changing passwords but still will not work. We are now waiting to hear back from Britbox. It is annoying. .
Been ok here on the Roku. I just tried signing out on the PC and back in again... Seems ok.
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Old Jul 8th 2017, 1:35 pm
  #123  
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Default Re: BritBox

Originally Posted by Nutek
Been ok here on the Roku. I just tried signing out on the PC and back in again... Seems ok.
...it's just me then, they are picking on me! Probably because I ate all the Lincolnshire sausages last week when we were back in the UK


( I am feeling extremely homesick right now, wish we were still there so the absence of Britbox has not helped)
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Old Jul 8th 2017, 9:41 pm
  #124  
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Default Re: BritBox

You are not using smartdns or a vpn by any chance to view UK TV. I had to turn my smartdns off as it was causing problems with BritBox.
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Old Jul 8th 2017, 11:27 pm
  #125  
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Default Re: BritBox

Originally Posted by lansbury
You are not using smartdns or a vpn by any chance to view UK TV. I had to turn my smartdns off as it was causing problems with BritBox.
Nope. We have UKTV on Roku, although it isn't working right now either
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Old Jul 9th 2017, 12:19 am
  #126  
 
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Default Re: BritBox

Originally Posted by Sugarmooma
Nope. We have UKTV on Roku, although it isn't working right now either
Just tried the Roku sign out/in (was on the PC earlier on) and it is working here on both devices.

Also on my phone. Have you tried that btw?
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Old Jul 12th 2017, 12:51 am
  #127  
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Default Re: BritBox

Still not working

The promises of fixing the problem are wearing thin. I have to get into grouchy old British woman mode , that'll tell them
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Old Jul 23rd 2017, 12:57 am
  #128  
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Default Re: BritBox

New addition this week - Only Fools & Horses. Seven seasons plus six Christmas episodes.

Plus the Benedict Cumberbatch docu-drama, Dunkirk and The Persuaders!
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Old Jul 31st 2017, 6:13 am
  #129  
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Default Re: BritBox

Originally Posted by Sugarmooma
Is anyone having problems with Britbox?

Yesterday it kept telling me to subscribe even though we have been for months now, Roku takes our money every month!

Got Roku help on the phone and we went through unsubscribing resigning and changing passwords but still will not work. We are now waiting to hear back from Britbox. It is annoying. .
I have the same problem now. Started this evening. What was the solution?
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Old Jul 31st 2017, 11:53 am
  #130  
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Default Re: BritBox

Originally Posted by lansbury
I have the same problem now. Started this evening. What was the solution?
I finally had to delete it. Because I was paid up until 19 it wouldn't let me start over again. On the 20th I signed back up with Roku and ever since it has been fine.

I really don't think much of their customer service though, Britbox or Roku. Plus for 2 months I was double billed and they are still working on that "glitch"

for you. Hope it all works out ok.
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Old Jul 31st 2017, 3:48 pm
  #131  
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Default Re: BritBox

Originally Posted by Sugarmooma
I finally had to delete it. Because I was paid up until 19 it wouldn't let me start over again. On the 20th I signed back up with Roku and ever since it has been fine.

I really don't think much of their customer service though, Britbox or Roku. Plus for 2 months I was double billed and they are still working on that "glitch"

for you. Hope it all works out ok.
That doesn't sound good. I haven't tried to log in this morning to see if it is the same. I rest my password online so we'll see it that helps. Having watch Britbox for about 3 hours last night it suddenly refused to play part 3 of a Miss Marble story. This was about 10pm, so I just gave up on for the night.
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Old Jul 31st 2017, 3:54 pm
  #132  
 
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Default Re: BritBox

Originally Posted by lansbury
This was about 10pm
That's when the Test Card comes on.

(Hope it rights itself).
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Old Jul 31st 2017, 4:35 pm
  #133  
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Default Re: BritBox

Originally Posted by Nutek
That's when the Test Card comes on.

(Hope it rights itself).
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Old Jul 31st 2017, 4:48 pm
  #134  
 
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Default Re: BritBox

Damn clown.
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Old Jul 31st 2017, 4:49 pm
  #135  
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Default Re: BritBox

Originally Posted by Nutek
Damn clown.
I thought that was a requirement to work at the BBC.
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