Amazon Prime shipping
#1
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Joined: Jul 2015
Location: Panama City, FL
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Amazon Prime shipping
Has anyone else noticed Amazon shipping is getting sloppy?
On Sunday I ordered 2 items from Amazon at 5pm. One was sold by Amazon with Prime, the other was not. Now, I didn't expect them to be shipped on Sunday but did expect shipment on Monday.
Incidentally, both items were coming from the Atlanta area and shipped by UPS.
The non-prime item was dispatched at 6pm on Monday and delivered (NW Florida) at 1pm on Tuesday. I was impressed
The Prime shipment was not dispatched from Amazon until 6pm on Tuesday. Tracking showed it arriving at UPS in Doraville, GA at 6.02pm and then sent to Roswell, GA before being sent BACK to Doraville, where it remains.
At 3am on Wednesday, I received an email from Amazon saying delivery was delayed due to the weather. I can accept a weather delay but had they dispatched it on Monday, it would most likely have been delivered on Tuesday or, at the very least, be sat in a local UPS depot waiting delivery.
As an aside, I ordered a software package from Amazon on January 5th (for my mother in the UK). That was delivered in the UK on January 13th. Usually, they get it right but I've had a few cases in the last 12 months where they have missed the 2-day shipping deadline (usually because they didn't dispatch promptly).
[Rant over]
On Sunday I ordered 2 items from Amazon at 5pm. One was sold by Amazon with Prime, the other was not. Now, I didn't expect them to be shipped on Sunday but did expect shipment on Monday.
Incidentally, both items were coming from the Atlanta area and shipped by UPS.
The non-prime item was dispatched at 6pm on Monday and delivered (NW Florida) at 1pm on Tuesday. I was impressed
The Prime shipment was not dispatched from Amazon until 6pm on Tuesday. Tracking showed it arriving at UPS in Doraville, GA at 6.02pm and then sent to Roswell, GA before being sent BACK to Doraville, where it remains.
At 3am on Wednesday, I received an email from Amazon saying delivery was delayed due to the weather. I can accept a weather delay but had they dispatched it on Monday, it would most likely have been delivered on Tuesday or, at the very least, be sat in a local UPS depot waiting delivery.
As an aside, I ordered a software package from Amazon on January 5th (for my mother in the UK). That was delivered in the UK on January 13th. Usually, they get it right but I've had a few cases in the last 12 months where they have missed the 2-day shipping deadline (usually because they didn't dispatch promptly).
[Rant over]
#2
Re: Amazon Prime shipping
Haven't had that, but have had them throw in a paperback book loose in a box with a 40lb container of cat litter. Needless to say, the book suffered a bit.
#3
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Joined: Jun 2006
Posts: 428
Re: Amazon Prime shipping
You're lucky if you get UPS. Wait 'til you get the USPS/UPS/FedEx combined shipping method. Makes the package basically untraceable while the post office has it, then they lie about deliveries. We have a 24/7 front desk but they report attempted deliveries, including on Sundays when there is no USPS delivery.
The packaging can be interesting. Have had a USB memory stick packed on its own in a large box.
The packaging can be interesting. Have had a USB memory stick packed on its own in a large box.
#4
Re: Amazon Prime shipping
I can understand the weather delay in Atlanta. I just arrived home after spending Wednesday night at the Atlanta airport. The mayor was closing the road at sundown for fear of icing of the melt off from that afternoon.
On December 18, 2017 I mailed two packages to the NE corridor via Priority Mail. They were mailed from the self-service machine one after the other. One arrived on the 20th of December and the other didn't arrive until January 4th. They both had to go through Newark where the so-called hold up was. Sh!t happens. It wasn't Amazon that caused the problem but in your case UPS and in my case USPS.
On December 18, 2017 I mailed two packages to the NE corridor via Priority Mail. They were mailed from the self-service machine one after the other. One arrived on the 20th of December and the other didn't arrive until January 4th. They both had to go through Newark where the so-called hold up was. Sh!t happens. It wasn't Amazon that caused the problem but in your case UPS and in my case USPS.
#5
Re: Amazon Prime shipping
You're lucky if you get UPS. Wait 'til you get the USPS/UPS/FedEx combined shipping method. Makes the package basically untraceable while the post office has it, then they lie about deliveries. We have a 24/7 front desk but they report attempted deliveries, including on Sundays when there is no USPS delivery.
The packaging can be interesting. Have had a USB memory stick packed on its own in a large box.
The packaging can be interesting. Have had a USB memory stick packed on its own in a large box.
#6
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Re: Amazon Prime shipping
I've also received stuff on a Sunday.
#7
Account Closed
Joined: Jan 2006
Posts: 0
Re: Amazon Prime shipping
I am still waiting on a prime order that was shipped last Wed so 8 days ago.
Purolator (canadian parcel service) keeps forgetting to put it on a truck for delivery.
Amazon and their delivery partners have gotten so bad that I have largely stopped ordering from them and online in general.
Purolator (canadian parcel service) keeps forgetting to put it on a truck for delivery.
Amazon and their delivery partners have gotten so bad that I have largely stopped ordering from them and online in general.
#8
Re: Amazon Prime shipping
You're lucky if you get UPS. Wait 'til you get the USPS/UPS/FedEx combined shipping method. Makes the package basically untraceable while the post office has it, then they lie about deliveries. We have a 24/7 front desk but they report attempted deliveries, including on Sundays when there is no USPS delivery.
The packaging can be interesting. Have had a USB memory stick packed on its own in a large box.
The packaging can be interesting. Have had a USB memory stick packed on its own in a large box.
#9
Re: Amazon Prime shipping
Amazon's box picking software knows when selecting a box which truck it will be going out on.
As a result they don't care about your left over cardboard or how efficient the size is to the size of the item.
It's all about making it better for them transporting it. Like a big game of Jenga.
As a result they don't care about your left over cardboard or how efficient the size is to the size of the item.
It's all about making it better for them transporting it. Like a big game of Jenga.
#10
Account Closed
Joined: Mar 2004
Posts: 2
Re: Amazon Prime shipping
I think FedEx Smart Post is the worst, I watch it go past me, around Denver a few times, back into the Mountains in the wrong direction where it is handed over to USPS, then it has to go back over the Divide which is when I get an error delivery message which means it will be at my local Post Office the following day.
#11
Re: Amazon Prime shipping
I am impressed that when I track the package on 'my orders' page, I can now see where the delivery van is on a map, and be told how many more deliveries they have to make before they get to me.
#12
Peace onion
Joined: Jul 2006
Location: Denver
Posts: 5,686
Re: Amazon Prime shipping
There was an article yesterday about the inventory problems Whole Foods is experiencing since the Amazon take-over. Their inventory control system - described as militaristic has resulted in empty shelves in lots of stores, characteristic of the Soviet-style stores of the Cold War.
#14
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Location: Panama City, FL
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Re: Amazon Prime shipping
Package was finally delivered today.
#15
Re: Amazon Prime shipping
Prime is one-to-two days for us (with UPS), depending on what time you place your order.
FedEx have a nasty habit of handing off to USPS and declaring it "delivered".
FedEx have a nasty habit of handing off to USPS and declaring it "delivered".