British Expats

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-   -   TV Packages (https://britishexpats.com/forum/spain-75/tv-packages-536705/)

MX5 May 14th 2008 11:13 pm

TV Packages
 
Hi

I've heard that there have been a number of TV/SKY companies closing/closed down due to being illegal.

We need to renew our package in June, could anyone advise a reputable/reliable company to go with please.

Our place is in the La Siesta area near Torrevieja.


Thanx.
:confused:

mikelincs May 15th 2008 12:14 am

Re: TV Packages
 

Originally Posted by MX5 (Post 6353687)
Hi

I've heard that there have been a number of TV/SKY companies closing/closed down due to being illegal.

We need to renew our package in June, could anyone advise a reputable/reliable company to go with please.

Our place is in the La Siesta area near Torrevieja.


Thanx.
:confused:

Torresatelite CLAIM that they have NO PROBLEMS with their service. Do not use them so can't speak from experience, we are suffering the poor service from Telemicro Levante, but as we are in rented accomodation.....

Same Difference May 15th 2008 12:40 am

Re: TV Packages
 
Ive got a question but instead of starting another I hope you dont mind if I put it on this thread.

Our sky box broke and we have just got another one today. The thing is I now need to phone sky and ask them to marry up our card with this box! I am a nervous wreck in case they suss me out and find out I am living in Spain :unsure: Does anyone know what I will need at hand before I phone them and also what excuse can I make for not getting the box from sky?

Spanish John May 15th 2008 12:58 am

Re: TV Packages
 
Hi Same difference
check out my reply in a previous thread from a couple of weeks ago,you will see that I telephoned on my English sim which I still have active,I phoned Sky`s Customer service number which can be found on their web site(no need to put 0044 or delete any numbers).My mobile is pay as you go and I thought it would have cost me a fortune so I put £20 on it to make the call but even going through all the different options(press 1 press 3 press 5 etc)I was only on for 6 minutes and it only cost me £2.48.Have the card inserted and the screen information ready for when they ask you for the details of the new box-on sky remote control press services-choose 4 then choose 5,they will want the first 4 lines of detail from you.Mine was activated during the phone call.And don`t worry it`s a doddle...the link to my previous answer is below,if I can help any more please pm me
regards
John
http://britishexpats.com/forum/showt...=532726&page=2

Mitzyboy May 15th 2008 1:00 am

Re: TV Packages
 

Originally Posted by Same Difference (Post 6354173)
Ive got a question but instead of starting another I hope you dont mind if I put it on this thread.

Our sky box broke and we have just got another one today. The thing is I now need to phone sky and ask them to marry up our card with this box! I am a nervous wreck in case they suss me out and find out I am living in Spain :unsure: Does anyone know what I will need at hand before I phone them and also what excuse can I make for not getting the box from sky?

You can call them on SKPE if you have it and they wont know where you are. You're quite within your rights to buy your own box so dont worry about that, and as for the rest ... what he said before me :)

Same Difference May 15th 2008 1:13 am

Re: TV Packages
 

Originally Posted by Spanish John (Post 6354304)
Hi Same difference
check out my reply in a previous thread from a couple of weeks ago,you will see that I telephoned on my English sim which I still have active,I phoned Sky`s Customer service number which can be found on their web site(no need to put 0044 or delete any numbers).My mobile is pay as you go and I thought it would have cost me a fortune so I put £20 on it to make the call but even going through all the different options(press 1 press 3 press 5 etc)I was only on for 6 minutes and it only cost me £2.48.Have the card inserted and the screen information ready for when they ask you for the details of the new box-on sky remote control press services-choose 4 then choose 5,they will want the first 4 lines of detail from you.Mine was activated during the phone call.And don`t worry it`s a doddle...the link to my previous answer is below,if I can help any more please pm me
regards
John
http://britishexpats.com/forum/showt...=532726&page=2


Originally Posted by Mitzyboy (Post 6354318)
You can call them on SKPE if you have it and they wont know where you are. You're quite within your rights to buy your own box so dont worry about that, and as for the rest ... what he said before me :)


Thanks guys :thumbsup:

I will make the call shortly from skype! :D

poshnbucks May 15th 2008 1:28 am

Re: TV Packages
 

Originally Posted by Same Difference (Post 6354416)
Thanks guys :thumbsup:

I will make the call shortly from skype! :D


I just told murdoch to expect your call from Spain hes waiting for youuuuuu :rofl:

The Guy May 15th 2008 1:40 am

Re: TV Packages
 

Originally Posted by MX5 (Post 6353687)
Hi

I've heard that there have been a number of TV/SKY companies closing/closed down due to being illegal.

We need to renew our package in June, could anyone advise a reputable/reliable company to go with please.

Our place is in the La Siesta area near Torrevieja.


Thanx.
:confused:

i think there is a thread about this somewhere but many of the SKy subscription channels have been or are in the processs of been removed from the mesh / rebroadcasting systems due to copyright infringement (telemicro down in torrevieja have done this).
If you have your own sky card and own dish you should have no problems for the foreseeable future.

Same Difference May 15th 2008 1:48 am

Re: TV Packages
 

Originally Posted by poshnbucks (Post 6354527)
I just told murdoch to expect your call from Spain hes waiting for youuuuuu :rofl:

:lol:

Just read it and now I have got a problem! :(

My sky card is registered at our old Uk address and if they issue us with a new one in July like you say, then there is no way on this earth we can get hold of it cos we dont even know who is living there now! :blink:

poshnbucks May 15th 2008 1:50 am

Re: TV Packages
 

Originally Posted by Same Difference (Post 6354652)
:lol:

Just read it and now I have got a problem! :(

My sky card is registered at our old Uk address and if they issue us with a new one in July like you say, then there is no way on this earth we can get hold of it cos we dont even know who is living there now! :blink:

That is not set in stone it is just a rumour shown on the website I gave you.

Mitzyboy May 15th 2008 1:51 am

Re: TV Packages
 

Originally Posted by Same Difference (Post 6354652)
:lol:

Just read it and now I have got a problem! :(

My sky card is registered at our old Uk address and if they issue us with a new one in July like you say, then there is no way on this earth we can get hold of it cos we dont even know who is living there now! :blink:

You're right. We use my daughters address. I think you're going to need a UK address to get it sent to that doesn't have SKY. You'll need to notify them of a change of address, just tell them you forgot to tell them.

Same Difference May 15th 2008 1:52 am

Re: TV Packages
 

Originally Posted by poshnbucks (Post 6354674)
That is not set in stone it is just a rumour shown on the website I gave you.

Would you mind not telling me rumours please, there enough rumours fly around the expat community without you telling me more! :rofl::rofl:

Same Difference May 15th 2008 1:53 am

Re: TV Packages
 

Originally Posted by Mitzyboy (Post 6354680)
You're right. We use my daughters address. I think you're going to need a UK address to get it sent to that doesn't have SKY. You'll need to notify them of a change of address, just tell them you forgot to tell them.

Oh poo!

I dont have anywhere to register it or can I register it at someones house who doesnt have sky?

Mitzyboy May 15th 2008 1:55 am

Re: TV Packages
 

Originally Posted by Same Difference (Post 6354704)
Oh poo!

I dont have anywhere to register it or can I register it at someones house who doesnt have sky?

Thats what I just said, someone who doesn't have SKY.

Same Difference May 15th 2008 2:00 am

Re: TV Packages
 

Originally Posted by Mitzyboy (Post 6354718)
Thats what I just said, someone who doesn't have SKY.

But wont they know that there isnt a dish there?

You know satellite signals and all that?

And dont laugh.........Im female :lol:

Mitzyboy May 15th 2008 2:02 am

Re: TV Packages
 

Originally Posted by Same Difference (Post 6354751)
But wont they know that there isnt a dish there?

You know satellite signals and all that?

And dont laugh.........Im female :lol:


No they wont
I've been using a flat where they actually dont allow Sat dishes for a couple of years
If that was the case, they would know you were in Spain wouldn't they :);)

Same Difference May 15th 2008 2:07 am

Re: TV Packages
 

Originally Posted by Mitzyboy (Post 6354763)
No they wont
I've been using a flat where they actually dont allow Sat dishes for a couple of years
If that was the case, they would know you were in Spain wouldn't they :);)

Ok thats cool.......I dont think my sister has sky so I will give her a call :D

Fred James May 15th 2008 4:38 am

Re: TV Packages
 

Originally Posted by Mitzyboy (Post 6354718)
Thats what I just said, someone who doesn't have SKY.


Not necessarily true. My card is registered at my daughter address and she recently had Sky installed. There were no problems. When asked about the existing subscription she just said is was for a different part of the house.

Under these circumstances they will try and sell you the multi room option (which is a good deal but both boxes must be connected to the same phone line) but she just said that there was no phone line installed there.

If you only want the £20 FTV card, then they will let you have more than one. The problem with people being cut off was where there were hundreds of FTV cards registered at the same address

poshnbucks May 15th 2008 5:35 am

Re: TV Packages
 

Originally Posted by Fred James (Post 6355468)
Not necessarily true. My card is registered at my daughter address and she recently had Sky installed. There were no problems. When asked about the existing subscription she just said is was for a different part of the house.

Under these circumstances they will try and sell you the multi room option (which is a good deal but both boxes must be connected to the same phone line) but she just said that there was no phone line installed there.

If you only want the £20 FTV card, then they will let you have more than one. The problem with people being cut off was where there were hundreds of FTV cards registered at the same address


Have a look at this


http://www.torrevieja.com/forums/gen...tv-update.html

Mitzyboy May 15th 2008 5:35 am

Re: TV Packages
 

Originally Posted by Fred James (Post 6355468)
Not necessarily true

It may not be necessarily true Fred, but its certainly the safe bet. My daughter doesn't have SKY and I'd always take the safer option that might not prompt SKY to ask the question

The Guy May 15th 2008 7:17 am

Re: TV Packages
 

Originally Posted by Same Difference (Post 6354799)
Ok thats cool.......I dont think my sister has sky so I will give her a call :D

Now to put willies up you even more (;))

i have heard that Sky were or had upgraded their phone centres to stop calls from Skype and non-uk based phonelines (possibly including UK mobiles), or at least be able to identify that they were originating outside the UK, making it a bit more tricky.

Same Difference May 15th 2008 7:18 am

Re: TV Packages
 

Originally Posted by Satandpcguy (Post 6356109)
Now to put willies up you even more (;))

i have heard that Sky were or had upgraded their phone centres to stop calls from Skype and non-uk based phonelines (possibly including UK mobiles), or at least be able to identify that they were originating outside the UK, making it a bit more tricky.

"0844 NUMBERS cannot be dialed from outside of the uk,sky is trying to stop customers calling the uk from europe" - quote from another forum back in march

Oh great...........youve made my day! :cry_smile:

Same Difference May 15th 2008 8:28 am

Re: TV Packages
 

Originally Posted by Same Difference (Post 6356117)
Oh great...........youve made my day! :cry_smile:

I still havent had the bottle to phone sky.....does anyone want to phone them on my behalf? :o

Only joking, but I am bricking it!

Mitzyboy May 15th 2008 10:02 am

Re: TV Packages
 
Well all I can say is I know of someone who called them on Skype a month or so ago and they had no problem.

I suppose you have you ask the question, are Skype really going to go out of their way to lose customers by doing this?

If you're really worried then why not give all the details to your sister and let her call

Same Difference May 15th 2008 6:06 pm

Re: TV Packages
 

Originally Posted by Mitzyboy (Post 6356662)
Well all I can say is I know of someone who called them on Skype a month or so ago and they had no problem.

I suppose you have you ask the question, are Skype really going to go out of their way to lose customers by doing this?

If you're really worried then why not give all the details to your sister and let her call

I will call them today! :)

poshnbucks May 16th 2008 2:10 am

Re: TV Packages
 

Originally Posted by Same Difference (Post 6357083)
I will call them today! :)

SD if you are on a telefonica telephone line put 067 before dialing and this blanks out where you are calling from if you use a mobile hash 31 hash has the same effect I always use it when I am making dirty phone calls to the old ladies in my village.......... when I ask them what they are wearing .....its always black maybe I should try someone a bit younger say 60/65 :rofl:


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