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-   -   Telefonica invoice (https://britishexpats.com/forum/spain-75/telefonica-invoice-712796/)

lynnxa Jul 6th 2011 7:04 am

Re: Telefonica invoice
 

Originally Posted by Chiclanagir (Post 9479388)
It is easy just phone 1004 and ask and they will do it for you.

:lol: he's probably been cut off by now.............he was asking for help in April:rofl:

visual in my head - jimenato still sitting in his bar saying english..........english............english............english!!!

suedenia Jul 6th 2011 7:12 am

Re: Telefonica invoice
 
ha ha - just out of interest though - can you go into a movistar shop for help with your telefonica telephone account? as i ve been trying to get through on 1004 with no luck!!

jdr Jul 6th 2011 7:18 am

Re: Telefonica invoice
 

Originally Posted by suedenia (Post 9479443)
ha ha - just out of interest though - can you go into a movistar shop for help with your telefonica telephone account? as i ve been trying to get through on 1004 with no luck!!

I doubt it, unless you bought the package from them as they basically just sell stuff.

lynnxa Jul 6th 2011 7:21 am

Re: Telefonica invoice
 

Originally Posted by suedenia (Post 9479443)
ha ha - just out of interest though - can you go into a movistar shop for help with your telefonica telephone account? as i ve been trying to get through on 1004 with no luck!!

yes you can - they should help you no problem - or should I say - I've been in movistar shops & seen people getting help

which of course doesn't mean every shop will help - they're franchises I think

megmet Jul 6th 2011 11:22 am

Re: Telefonica invoice
 

Originally Posted by suedenia (Post 9479443)
ha ha - just out of interest though - can you go into a movistar shop for help with your telefonica telephone account? as i ve been trying to get through on 1004 with no luck!!

You can where I live but it may not be the same everywhere.

With the 1004 number.....try Saturday or Sunday mornings, for some strange reason it's quicker getting through then.

jimenato Nov 2nd 2011 9:52 pm

Re: Telefonica invoice
 
I just got round to phoning 1004. Straight to English (must've recognise my phone number) 10 second chat - will now receive paper facturas by post. Easy.:thumbup:

lovingthesun Nov 2nd 2011 10:12 pm

Re: Telefonica invoice
 

Originally Posted by lynnxa (Post 9479472)
yes you can - they should help you no problem - or should I say - I've been in movistar shops & seen people getting help

which of course doesn't mean every shop will help - they're franchises I think

I went into two in Torré del Mar when I was having MAJOR problems with with Telefonica, so was trying every option - they just didn't want to know!

One said they were nothing to do with Telefonica and when I pointed to the large Telefonica logo behind his head, just shrugged and walked off :ohmy:

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