British Expats

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-   -   Sky Telephone link (https://britishexpats.com/forum/spain-75/sky-telephone-link-621198/)

IanandKathleen Jul 20th 2009 10:52 pm

Re: Sky Telephone link
 

Originally Posted by Tele Addict (Post 7770288)
Ok, here's the misunderstanding the OP and I are talking about a Vonage phone or similar VoIP technology. Imagine it is a UK phone line with a very long cable. When I want to dial my friends in the UK from my Vonage phone I just dial their national number, no country code. When I dial Spain from the same phone I need to use the country code.

So it must look like an english phone that can dial Sky but have you actualy done it lately.

The Guy Jul 20th 2009 10:55 pm

Re: Sky Telephone link
 

Originally Posted by Tele Addict (Post 7770288)
Ok, here's the misunderstanding the OP and I are talking about a Vonage phone or similar VoIP technology. Imagine it is a UK phone line with a very long cable. When I want to dial my friends in the UK from my Vonage phone I just dial their national number, no country code. When I dial Spain from the same phone I need to use the country code.

and my point is refering to the part in the OPs post "to link thier box to Sky" ...i am understanding this to be the callback to sky for card activations etc

in other words can you use vonage or whatever to get your SKY BOX to call the Sky computer system....? which i do not think you can....

unless the OP is actually refering to calling the sky call centre and speaking to an operator...which is not made clear in the OP..."to link thier box to Sky" is the part that looks to be causing misunderstanding...

can the OP make it clear as to what they want to do....either call the sky call centre (skype and vonage sometimes work!) , or get their digibox to call the sky computer (which normally not work via vonage or skype)

Tele Addict Jul 20th 2009 11:01 pm

Re: Sky Telephone link
 

Originally Posted by IanandKathleen (Post 7770305)
So it must look like an english phone that can dial Sky but have you actualy done it lately.

I used to use it for PPV events but never had the line connected at any other time. In January I had a TDT box, a Sky box, and a third party box for my motorized dish setup, but I got fed up with the clutter and multiple remote controls, etc. so I switched to Vantage x221 TS CI which replaced all the other boxes and is simple for non-technical members of the family to use. So I haven't used my Sky box like this since then.

IanandKathleen Jul 20th 2009 11:04 pm

Re: Sky Telephone link
 

Originally Posted by The Guy (Post 7770313)
and my point is refering to the part in the OPs post "to link thier box to Sky" ...i am understanding this to be the callback to sky for card activations etc

in other words can you use vonage or whatever to get your SKY BOX to call Sky....? which i do not think you can....

unless the OP is actually refering to calling the sky call centre and speaking to an operator...which is not made clear in the OP..."to link thier box to Sky" is the part that looks to be causing misunderstanding...

can the OP make it clear as to what they want to do....either call the sky call centre (skype and vonage sometimes work!) , or get their digibox to call the sky computer (which will not work via vonage or skype)

Ok to be clear, I won’t to watch Debby does Dallas on the porn channel, the sky box checks with Sky, via the telephone, that it can charge me, before letting my squinty little eyes feast on it.

Has anyone tried it (a pay per view, not the porn film) on a vonage or other line lately.

Tele Addict Jul 20th 2009 11:08 pm

Re: Sky Telephone link
 
Looks like I'm wasting my time posting in this thread!

The Guy Jul 20th 2009 11:09 pm

Re: Sky Telephone link
 
just tried to do a callback from the sky box to the sky computer using a Skype line, and it failed three times.....

the old digidialer also failed to conenct....

so maybe the addict could try a callback on his vonage system...?


Looks like I'm wasting my time posting in this thread!
not really as it would be really useful to know if there is a VOIP system that still works with the sky system, which is what the OP is asking...especially since sky changed all their phone systems and numbers at the start of the year


and the receiving end of the call sees your caller ID as a UK number
just going back a few posts...do you know what form is the UK number displayed as...ie like an 0800 number or 0845 number??....are you able to disable this caller id?? could be that these are now blocked by skys £digibox callback" system??
it would be intersting to know...

dunmovin Jul 20th 2009 11:35 pm

Re: Sky Telephone link
 
to see what a skype uk number looks like, log on to the website and start the procedure for registering a Uk number I tried it and for a Glasgow number got the choice 8 different numbers the Glasgow prefix of 0141 and the rest of number seemed normal as well (3 digits then 4 digits)

The Guy Jul 20th 2009 11:38 pm

Re: Sky Telephone link
 

Originally Posted by dunmovin (Post 7770444)
to see what a skype uk number looks like, log on to the website and start the procedure for registering a Uk number I tried it and for a Glasgow number got the choice 8 different numbers the Glasgow prefix of 0141 and the rest of number seemed normal as well (3 digits then 4 digits)

thanks, I know how skype shows its numbers, is vonage the same?

IanandKathleen Jul 20th 2009 11:41 pm

Re: Sky Telephone link
 

Originally Posted by The Guy (Post 7770358)
just tried to do a callback from the sky box to the sky computer using a Skype line, and it failed three times.....

the old digidialer also failed to conenct....

so maybe the addict could try a callback on his vonage system...?


not really as it would be really useful to know if there is a VOIP system that still works with the sky system, which is what the OP is asking...especially since sky changed all their phone systems and numbers at the start of the year

just going back a few posts...do you know what form is the UK number displayed as...ie like an 0800 number or 0845 number??....are you able to disable this caller id?? could be that these are now blocked by skys £digibox callback" system??
it would be intersting to know...


Now this is progress, thanks Guy.

Bigger Jim Jul 20th 2009 11:50 pm

Re: Sky Telephone link
 
Just been looking at the Vonage site and it implies that it should be possible to connect a sky box to the line and that it would work. But does not state definitively that this is the case.

Has a small section on moving to Spain. This is the Vonage page read into it what you will or give them a call and ask the question.

Anyone want to be a sacrificial lamb?

Jim

Tele Addict Jul 21st 2009 1:02 am

Re: Sky Telephone link
 

Originally Posted by The Guy (Post 7770358)
just tried to do a callback from the sky box to the sky computer using a Skype line, and it failed three times.....

How are you doing that test?


Originally Posted by The Guy (Post 7770358)
the old digidialer also failed to conenct....

so maybe the addict could try a callback on his vonage system...?


not really as it would be really useful to know if there is a VOIP system that still works with the sky system, which is what the OP is asking...especially since sky changed all their phone systems and numbers at the start of the year

just going back a few posts...do you know what form is the UK number displayed as...ie like an 0800 number or 0845 number??....are you able to disable this caller id?? could be that these are now blocked by skys £digibox callback" system??
it would be intersting to know...

My number starts 0208 (london) and caller ID is enabled. BTW 14400 fax works fine over this line.

Tele Addict Jul 21st 2009 1:25 am

Re: Sky Telephone link
 
Ok, I've checked with Vonage.They say it is no longer possible as Sky have increased the modem speed and although they have petitioned Sky to make changes Sky has not yet come up with a commitment date.

The Guy Jul 21st 2009 9:28 am

Re: Sky Telephone link
 

Originally Posted by Tele Addict (Post 7770676)
How are you doing that test?

whith a skype phone and connection - i assume it is a similar way you used with vonage...
also tried it via the PC and some "other" calling methods (that work oK on faxes etc)...but no joy...

Originally Posted by Tele Addict (Post 7770748)
Ok, I've checked with Vonage.They say it is no longer possible as Sky have increased the modem speed.

i think that was part of their call system upgrade earlier this year....
i also understand that they also upgraded their system so it no longer looks for international calls, but non UK calls... ie tackling the same problem but from a different view....


Originally Posted by Tele Addict (Post 7770676)
and although they have petitioned Sky to make changes Sky has not yet come up with a commitment date.

i am not too sure if Sky will change their whole system for vonage....but you never know...!!!

Dick Dasterdly Jul 21st 2009 10:20 am

Re: Sky Telephone link
 
Is a phone call to Sky essential to activate the replacement card,when it arrives,or can it be activated just by following on screen instructions?

Tele Addict Jul 21st 2009 7:15 pm

Re: Sky Telephone link
 

Originally Posted by Dick Dasterdly (Post 7772236)
Is a phone call to Sky essential to activate the replacement card

It shouldn't be unless some kind of error occurs.


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