You can set it up from Spain.

Since it is perfectly possible that a UK customer might be on holiday and wish to access his account for a variety of reasons, there is no way they would (or even wish to) block access from anywhere.

Personally I have a suspicion that the "phone from Spain" thing is a bit of an urban myth. The only cases I have heard of where someone has been cut off is when they actually told Sky that the box was in Spain.

Sky have to go through the motions of preventing access outside the UK for various reasons but in reality they just want your money.

Does anyone know of an actual confirmed case where Sky have deactivated a card just on the basis of some clever chap at Sky tracing the origin of the call?

I am in the UK at the moment and went into a Sky "shop". I told them that I wanted a HD Box with all the channels without Sports. He informed me that they had a special offer on at the moment and the box would cost me £30.00 and I would have to sign a contract for 12 months at c.£27.00. I told them I did not have a landline and he said that was not a problem. He told me that Sky are not so rigid with the phone line as they now realise that not everyone has a landline.

I told him that I did not want the installation and he said to tell the installer when they turn up that you will do the installation yourself. They will not argue with you as they have so many installations to do in a day they will be pleased to get away.

So I have a new HD box, an excellent price for the contract and also included in the contract that the box will not be connected to a phone line.

On a slightly different vain....
We originally got our sky box / card though an company over here about hmm 4 years ago, he has recently gone bust ! & of course we can't find him. We still get sky & still pay through the bank.
So as we have no idea where the new card will be sent, are basically just waiting to be cut off.
Any helpful suggestions please..

There is a previous thread that might help / confuse you

http://britishexpats.com/forum/showthread.php?t=626056

yes I have known this happen, although it is a combination of "suspected non uk phone line" and some questions like "what the weather like?" knowing its 10 below in the uk and waiting for the answer of 30 degrees in spain!

Yep, just done the same on my last visit to the UK in June,, They have also just sent the new card to the UK house also,

Well there are obviously some very stupid Sky subscribers out there!

you would be surprised the number of people that i have visited who still subscribe to sky in order to receive BBC!

the look on their faces when i take their sky card out from their box and they can still get BBC.

Even more so when I say that they have not needed a viewing card for BBC for 6 years!!!

Thanks..

I started that thread and we are still trying to get the payment cancelled and get the new viewing card operating. Our bank has written to Sky asking them to cancel it, so whether they put two and two together and wonder why we should have taken out a new contract when we were paying for the old one in some other dude´s name!!

Received card, called sky, activated card but still saying "card unauthorised" . Sky guy said box might be faulty???? Sent out activation signal. How long before I call sky back or maybe look for a new sky box? Is it the signal strength or the box at fault??

check the software version on yur sky box: for basic boxes hopefully it should be on 3.7.6, but 3.6.X.X also works.

The cards can take upto 24plus hours to activate.

Always leave the box on a strong signal channels, even something like Fiver or Five USA.

Sometimes it can be best to do the activation when the 11778 frequency is at its strongest - first thing in the morning and late at night.

Thanks. Was activated this morning. Do I get the stronger frequency for 5 now? If so, how do I get the frequency?

service
4
4
12422 h 27.5 2/3
find
yellow button
select

strong five in "other channels" list