I have searched the forum for any posts to do with Telefonica. I have tried the phone numbers given in several of the posts but they either ring out and cut off or are "no such number". I am ringing from the UK so cannot use the 1004 number.

Does anyone have an up to date contact number for them?

0034 900 12 1004
You have to keep saying english department, or wait until after all the messages and if the operators are not busy you will be able to ask an operator to out you through

hi I am new to this forum
I live in mallorca and have been able to get throgh to telefonica by saying "departado Inglaise" never tried saying it in English though didn't know you could

Or hablas Ingles works too, just the word english or ingles seems to do it