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-   -   La Caixa Bank (https://britishexpats.com/forum/spain-75/la-caixa-bank-770264/)

tommy.irene Sep 1st 2012 8:22 am

La Caixa Bank
 
I read on here a couple of months ago.. the best bank for pensioners was La Caixa because they didnt charge fees... on the 1st of the last 3 months they have taken €4.75 services charge. I put in €100 and have paid my phone bill by direct depit.. is this normal as it looks like i will be paying just under €60 a year charges...

DENISE WALTERS Sep 1st 2012 10:45 am

Re: La Caixa Bank
 
I hope not its my bank toooooo:eek:

Domino Sep 1st 2012 11:31 am

Re: La Caixa Bank
 

Originally Posted by tommy.irene (Post 10259077)
I read on here a couple of months ago.. the best bank for pensioners was La Caixa because they didnt charge fees... on the 1st of the last 3 months they have taken €4.75 services charge. I put in €100 and have paid my phone bill by direct depit.. is this normal as it looks like i will be paying just under €60 a year charges...

When I opened my account early this year I was told that the month before reaching 65 I was to go back to branch and they would open a pensioners account which would be free of charges. Doing this a month or so before would give me the account details in advance so that I could inform DWP and others to enable a smooth transfer of funds.

Last week I was in there and reminded that I was to come back for the pensioners account.

So, are you entitled to and actually have a pensioners account, or is it just a standard account - which does have service charges. Mine were €2.45 IIRC as I havent got any transactions going thru at the moment.

hth

tommy.irene Sep 1st 2012 6:20 pm

Re: La Caixa Bank
 

Originally Posted by Domino (Post 10259248)
When I opened my account early this year I was told that the month before reaching 65 I was to go back to branch and they would open a pensioners account which would be free of charges. Doing this a month or so before would give me the account details in advance so that I could inform DWP and others to enable a smooth transfer of funds.

Last week I was in there and reminded that I was to come back for the pensioners account.

So, are you entitled to and actually have a pensioners account, or is it just a standard account - which does have service charges. Mine were €2.45 IIRC as I havent got any transactions going thru at the moment.

hth

Mine is a pensioners account. it even says on the bill payed by pensioners account....Looks like its going to cost me €4.75 extra a month for my internet and phone..

lynnxa Sep 1st 2012 6:26 pm

Re: La Caixa Bank
 

Originally Posted by tommy.irene (Post 10259518)
Mine is a pensioners account. it even says on the bill payed by pensioners account....Looks like its going to cost me €4.75 extra a month for my internet and phone..

why don't you just go back in & ask them?

most banks do a 'free of charge' account for anyone who has regular payments put in - pensioner or not

I don't pay any charges on mine

lyric030250 Sep 1st 2012 7:15 pm

Re: La Caixa Bank
 
Mine is free of charges, cards free, and 3% refund on Direct Debits up to 20€ limit.
deposit > 700€ per month
SabadellSolbank Advantage account

tommy.irene Sep 1st 2012 7:30 pm

Re: La Caixa Bank
 

Originally Posted by lynnxa (Post 10259520)
why don't you just go back in & ask them?

most banks do a 'free of charge' account for anyone who has regular payments put in - pensioner or not

I don't pay any charges on mine

Maybe thats were i went wrong i dont put regular payments in ,, i only use it to pay the phone bill by direct debit. once a month..

lynnxa Sep 1st 2012 7:41 pm

Re: La Caixa Bank
 

Originally Posted by tommy.irene (Post 10259561)
Maybe thats were i went wrong i dont put regular payments in ,, i only use it to pay the phone bill by direct debit. once a month..

that will be it most likely

why don't you either set up a regular transfer from another account or just have your pension paid into it - that's what they will be expecting for a 'pensioner account', surely?

Rambling Rose Sep 1st 2012 8:09 pm

Re: La Caixa Bank
 
We bank with La Caixa.

When we started off we had a non-resident account and the first time they charged us a fee we went in and asked the manager what it was for. She just said 'don't worry' and refunded the money.

The next year we had changed to residents accounts (1 each) and the same thing happened. Then that manager left and when we got charges last time and went in the new one just said 'tough, those are the charges'. It seemed to be a flat 10 euro fee for the account and then there are fees for having debit and credit cards.

I've never heard of a free pensioners account but my husband would qualify so perhaps we should ask.

Rambling Rose Sep 1st 2012 8:17 pm

Re: La Caixa Bank
 
Probably should have done this before my last post :o

Have just checked on line and if your pension or salary are domiciled you can have a Cuenta.Cero which has no fees. So age doesn't matter.

jimenato Sep 1st 2012 8:24 pm

Re: La Caixa Bank
 

Originally Posted by Rambling Rose (Post 10259595)
We bank with La Caixa.

When we started off we had a non-resident account and the first time they charged us a fee we went in and asked the manager what it was for. She just said 'don't worry' and refunded the money.

The next year we had changed to residents accounts (1 each) and the same thing happened. Then that manager left and when we got charges last time and went in the new one just said 'tough, those are the charges'. It seemed to be a flat 10 euro fee for the account and then there are fees for having debit and credit cards.

I've never heard of a free pensioners account but my husband would qualify so perhaps we should ask.

Same with us. Last year annual card charges were refunded on request, this year they weren't interested.

Pocaloca Sep 1st 2012 10:27 pm

Re: La Caixa Bank
 

Originally Posted by tommy.irene (Post 10259077)
I read on here a couple of months ago.. the best bank for pensioners was La Caixa because they didnt charge fees... on the 1st of the last 3 months they have taken €4.75 services charge. I put in €100 and have paid my phone bill by direct depit.. is this normal as it looks like i will be paying just under €60 a year charges...

What sort of account is it?

I have a Cuenta Corriente residents' account with La Caixa and I don't pay any fees apart from 35 cents a month for statements. They also charge for the debit card after the first year (around €20 I think) but there is no service charge. Talk to your bank manager!

Rambling Rose Sep 2nd 2012 1:02 am

Re: La Caixa Bank
 

Originally Posted by Pocaloca (Post 10259736)
What sort of account is it?

I have a Cuenta Corriente residents' account with La Caixa and I don't pay any fees apart from 35 cents a month for statements. They also charge for the debit card after the first year (around €20 I think) but there is no service charge. Talk to your bank manager!

I reckon managers have discretion - our new one was definitely not waiving the fees this year.

Mitzyboy Sep 2nd 2012 2:03 am

Re: La Caixa Bank
 
Banco Sabadell have an account thats free, and they also pay you back a percentage of d/d utility bills that are paid from your account each month. Maybe not a good option for Tommy though, where he is

Pocaloca Sep 2nd 2012 2:20 am

Re: La Caixa Bank
 

Originally Posted by Rambling Rose (Post 10259958)
I reckon managers have discretion - our new one was definitely not waiving the fees this year.

They appear to have introduced charges for new customers. The Cuenta Corriente is now €3.25 a month. If you want a commission-free account now, you have to have the online-only Cuenta Cero.

La Caixa current accounts


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