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-   -   Having massive problem with mail delivery (https://britishexpats.com/forum/spain-75/having-massive-problem-mail-delivery-647225/)

paintermujer Jan 3rd 2010 6:26 am

Having massive problem with mail delivery
 
Been living in this house now for 6 weeks and we have had hardly any mail delivery.

Problem seems to lie with the rediredtion of our original rediredtion from the UK if you can get that.

Visit correos regularly for lost post.Probably love us by now.

We have lots of tracing numbers from royal mail but our mail has disappeared.

Trying to pay bills according to memory at the mo.

Everything I have sent from spain incl. some ebay stuff has all arrived to various parts of the world.

Anyone have any idea where our mail might be?

fionamw Jan 3rd 2010 6:37 am

Re: Having massive problem with mail delivery
 

Originally Posted by paintermujer (Post 8215496)
Been living in this house now for 6 weeks and we have had hardly any mail delivery.

Problem seems to lie with the rediredtion of our original rediredtion from the UK if you can get that.

Visit correos regularly for lost post.Probably love us by now.

We have lots of tracing numbers from royal mail but our mail has disappeared.

Trying to pay bills according to memory at the mo.

Everything I have sent from spain incl. some ebay stuff has all arrived to various parts of the world.

Anyone have any idea where our mail might be?

If I understand, you're urban/semi urban so I'd have thought you should have a half decent service, but the first thing I'd check is if you have the correct address. Not joking. The ayuntamiento and correos here seemed to be at odds when they introduced buzones in the campo..... giving two versions of the same address; not to mention a very similar address for another property only a few hundred metres from our buzon... so worth a very specific question or six.

paintermujer Jan 3rd 2010 6:46 am

Re: Having massive problem with mail delivery
 

Originally Posted by fionamw (Post 8215521)
If I understand, you're urban/semi urban so I'd have thought you should have a half decent service, but the first thing I'd check is if you have the correct address. Not joking. The ayuntamiento and correos here seemed to be at odds when they introduced buzones in the campo..... giving two versions of the same address; not to mention a very similar address for another property only a few hundred metres from our buzon... so worth a very specific question or six.

Our house will have a castellano and valenciano version but I have asked about this and the correos said it didnt matter.

HBG Jan 3rd 2010 6:58 am

Re: Having massive problem with mail delivery
 
We had similar problems over the years and either rented a Correos postbox, or a private mailbox service. Mail redirection doesn’t work very well in Spain. Most of our mail is now received and sent via electronic Gmail.

Sometimes Valenciano addresses do not translate correctly with Castellano, although they should.

Veleta Jan 3rd 2010 8:05 am

Re: Having massive problem with mail delivery
 

Originally Posted by HBG (Post 8215559)
We had similar problems over the years and either rented a Correos postbox, or a private mailbox service. Mail redirection doesn’t work very well in Spain. Most of our mail is now received and sent via electronic Gmail.

Sometimes Valenciano addresses do not translate correctly with Castellano, although they should.

I wouldn't trust the mail redirection service either. Very hit and miss. I sent two "test" letters to myself (so cynical!). One of them never arrived and the other took about a month! to go from one address in Jerez to another address in Jerez about 500 metres down the road.

My regular mail on the other hand is very swift and reliable.

Dick Dasterdly Jan 3rd 2010 8:41 am

Re: Having massive problem with mail delivery
 
At least four different branches of officialdom have concocted four totally different addresses for my property.
Fortunately the local postie recognises my name and points most of it in the right direction.
Should have quite a pile when I get back,....if I get back,...still snowed in up here at present.

Fred James Jan 3rd 2010 9:20 am

Re: Having massive problem with mail delivery
 
Mail delivery - what is that?

In 10 years we have never seen a postman! The PO box at the local Correos office works faultlessly (only €50 a year:()

People in the UK complain about Royal Mail but believe me, the service is fantastic compared to Spain.

agoreira Jan 3rd 2010 9:44 am

Re: Having massive problem with mail delivery
 

Originally Posted by Fred James (Post 8215824)

People in the UK complain about Royal Mail but believe me, the service is fantastic compared to Spain.

Include me out!:) I'm well pleased with it. I've said before, I can upload photos online for printing before 4pm, they are delivered printed the next morning, about 16 hours. We rely heavily on the likes of Amazon, everything ordered before Christmas delivered on time, all free deliveries, one very contented customer.:) We know the post lady, Anne, she leaves neighbours stuff with me if they are out, and vice versa, absolutely no complaints.

Lenox Jan 3rd 2010 4:08 pm

Re: Having massive problem with mail delivery
 
If you are registered on the padrón, then all official mail will go to your house (assuming you have a regulation green post-box nailed to the gate). Your ordinary mail may go to an apartado or wherever you have arranged, but official mail goes to your official domicile.

lynnxa Jan 3rd 2010 5:38 pm

Re: Having massive problem with mail delivery
 

Originally Posted by fionamw (Post 8215521)
If I understand, you're urban/semi urban so I'd have thought you should have a half decent service, but the first thing I'd check is if you have the correct address. Not joking. The ayuntamiento and correos here seemed to be at odds when they introduced buzones in the campo..... giving two versions of the same address; not to mention a very similar address for another property only a few hundred metres from our buzon... so worth a very specific question or six.

even here they clamped down on postal codes a couple of years ago

almost everyone in the entire town was using one postal codes, when in fact there are lots for different areas

one day they just decided to enforce the true codes & not deliver anything with the wrong code on it

to be fair they did advertise they were doing it, but it caused huge problems for a lot of people for a while

the language school I was working for did a huge mail shot - all with the one postal code


about 90% of it was returned marked 'wrong address'

Fred James Jan 3rd 2010 6:00 pm

Re: Having massive problem with mail delivery
 

Originally Posted by Lenox (Post 8216550)
If you are registered on the padrón, then all official mail will go to your house (assuming you have a regulation green post-box nailed to the gate). Your ordinary mail may go to an apartado or wherever you have arranged, but official mail goes to your official domicile.

We are only 2km from the post office and have never had any delivery. All official mail is addressed to our "padron" address but still ends up in our PO box.

Solarwhizz Jan 3rd 2010 7:33 pm

Re: Having massive problem with mail delivery
 

Originally Posted by paintermujer (Post 8215496)
Been living in this house now for 6 weeks and we have had hardly any mail delivery.

Problem seems to lie with the rediredtion of our original rediredtion from the UK if you can get that.

Visit correos regularly for lost post.Probably love us by now.

We have lots of tracing numbers from royal mail but our mail has disappeared.

Trying to pay bills according to memory at the mo.

Everything I have sent from spain incl. some ebay stuff has all arrived to various parts of the world.

Anyone have any idea where our mail might be?

Went through mostly similar problems, havent been able to resolve the issues with Spanish mail, but UK mail now comes solely through Offex, ( Private mail service, ) a little more expensive, but service is personal in that if anything is late you just phone up the rep in Alicante and he personally deals with, it, saying that have only had one problem in over two years and that was because the wrong address was put on it,!!. now use them for all UK originated mail to Spain,

see here http://www.offexspain.com/

painterhombre Jan 5th 2010 1:26 am

Re: Having massive problem with mail delivery
 
hola todos!!!!

jst wanted t update this if anyone was reading (!), finally got an answer from royal mail redirections.

When we moved at the end of November and changed our redirection address to here in valencia, the prats at royal mail didnt delete the old UK to Spain redirection address and therefore, all of our mail has been going to the welsh witch :mad: in Aspe, the old boot we rented the house from. Anyone have any ideas how i can get the mail back off her?

:confused:

HBG Jan 5th 2010 2:55 am

Re: Having massive problem with mail delivery
 

Originally Posted by painterhombre (Post 8220006)
hola todos!!!!

jst wanted t update this if anyone was reading (!), finally got an answer from royal mail redirections.

When we moved at the end of November and changed our redirection address to here in valencia, the prats at royal mail didnt delete the old UK to Spain redirection address and therefore, all of our mail has been going to the welsh witch :mad: in Aspe, the old boot we rented the house from. Anyone have any ideas how i can get the mail back off her?

:confused:

If she reads this forum, you’ve obviously lost your mail.

If she doesn’t, buy the biggest bunch of flowers you can find, drive down to see her and ask for your mail. On second thoughts, stay out of the way and get your wife and daughter to speak to the Welsh lady.

painterhombre Jan 5th 2010 3:08 am

Re: Having massive problem with mail delivery
 

Originally Posted by HBG (Post 8220181)
If she reads this forum, you’ve obviously lost your mail.

If she doesn’t, buy the biggest bunch of flowers you can find, drive down to see her and ask for your mail. On second thoughts, stay out of the way and get your wife and daughter to speak to the Welsh lady.

nah wouldnt work, and no shes not on the internet anyway. ......and our dislike of the whole shaboodle connected with our breif stay in Apse, renders any politeness invalid. not going to go into some huge story online, but they dont like us, we dont like them, you can imagine the scenario, so for our mail to have gone to them instead of us, horrifies us. It means they have access to our bank statements, credit card statements, the flippin lot. I have been as polite as i could be with them and have asked for the mail back but no response. For all i know they could have used our mail when they ran out of toilet paper! :eek:


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