Direct debit moves?
#1
Thread Starter
BE Forum Addict






Joined: Jul 2006
Posts: 1,163
From: london/gandia











Direct debit moves.
I wish to stop my direct debits being paid out by my Sabadell bank account. I instead wish to use my online Wise account. I popped into both the electric supplier and the water supplier's office's. Both of these seemed to accepted the request and appeared to do the nessesary. Now looking at my online Wise acc. No sign of the direct debits show! The question to those of you who have previously gone through this process is, what have I missed out? Do I need to cancel the direct debit at the bank first or what?
I wish to stop my direct debits being paid out by my Sabadell bank account. I instead wish to use my online Wise account. I popped into both the electric supplier and the water supplier's office's. Both of these seemed to accepted the request and appeared to do the nessesary. Now looking at my online Wise acc. No sign of the direct debits show! The question to those of you who have previously gone through this process is, what have I missed out? Do I need to cancel the direct debit at the bank first or what?
#5
Thread Starter
BE Forum Addict






Joined: Jul 2006
Posts: 1,163
From: london/gandia











I have now tried this online and it requires a Spanish phone number along with my email address. No combination of my UK number is acceptable on the app. I will call in to the bank on Monday with my ID instruct them to do the cancellation. I will also visit the town hall and and arrange for them to request future payments from my WISE account.
#6
Lost in BE Cyberspace










Joined: Jan 2012
Posts: 5,254
From: Dépt 61











This tells you how to see what dds you have set up
https://wise.com/help/articles/29779...rticle-2977956
https://wise.com/help/articles/29779...rticle-2977956
#7
Thread Starter
BE Forum Addict






Joined: Jul 2006
Posts: 1,163
From: london/gandia











Today I visited the office that deals with council tax and basura. Gave the the Wise Acc. IBAN number but they rejected it! Said it was short of numbers? I later seen a question mark next to the IBAN on the app and after pressing it up popped another 5 digits with a message to say if the person request an account number give them that! Well stuff me but why in the name of Ken Dodd was it not provided in the first place!?





