Contacting Sky from Spain
 

I did a forum search but couldn't find anything on this subject.
I need to contact Sky. Has anyone experience of contacting them from Spain? I have a Sky I.D. so I can contact them online but their enquiry form insists on a phone number and I am nervous about putting my spanish number!

Re: Contacting Sky from Spain
 

Phone them using a UK mobile and block your number so that it is not displayed at the other end.

Re: Contacting Sky from Spain
 

As above, we phoned 3 times a couple of weeks ago, as I put on the last Sky thread, we didn`t block our number though.

Re: Contacting Sky from Spain
 

Blocking the number is a precaution recommended by a local installer. With some (or all?) networks if you are ringing from abroad your number will come up with the +44 prefix. If ringing from within the UK, there is apparently no prefix. If the Sky operator is on the ball, they could be alerted to the fact you are abroad and, while you might have a good reason to phone them re your UK installation while abroad, they might make things awkward i.e. suspect your Sky card is in Spain and cut you off. May be over cautious but not worth the risk...in my opinion. :)

Re: Contacting Sky from Spain
 

Or use skype

Re: Contacting Sky from Spain
 

Skype is a great way of 'phoning' anyone whilst remaining anonymous! :thumbup:

Re: Contacting Sky from Spain
 

We tried with Voipcheap, but they wouldn`t allow the number to be connected.

Re: Contacting Sky from Spain
 

For phoning the U.K. on our landline I normally use a Eurodirect card, which would give anonymity, but it won't connect to anything beginning 08, which it seems all Sky numbers begin with (the money grabbers....).

I think Skype is a good idea but will it connect to an 08... number? - I'll have to try it and see.

Re: Contacting Sky from Spain
 

Skype will show up on Sky's telecom system as being from Spain if you show your number. Again, you can risk it but be prepared to be cut off.

Re: Contacting Sky from Spain
 

Yes, it has for me

Ive called SKY with skype and no problems.
Ive been told by many people that skype doesnt show which country you are in .... maybe its right, maybe its wrong, but no one I ever called using skype said it showed I was calling from abroad

Re: Contacting Sky from Spain
 

seached on "phone sky spain"
brought up a load of threads...but this is where it was most recently discussed.....

http://britishexpats.com/forum/searc...archid=1921736

Re: Contacting Sky from Spain
 

Problem with this site is you can`t do a search for someone else, it shows up blank.
:frown::frown:

Re: Contacting Sky from Spain
 

which is why i provided what i put into the search

(I just copied the wrong link!)

http://britishexpats.com/forum/showthread.php?t=637913

Re: Contacting Sky from Spain
 

Go to a site called www.saynoto0870.com and you may be able to get a geographical number.

(It's not just for 0870 numbers, it covers 0845, 0800, anything that is not geographical).

I use it all the time rather than ring these (expensive from Spain) numbers.

Re: Contacting Sky from Spain
 

Slightly off topic but I can't help but wonder how keen Sky actually are to cut off subscribers outside the U.K. They are well aware that they have thousands (must be 6 figures surely and not just in Spain) and are happy to take the money. They are not exactly proactive in trying to eliminate them. So we have this odd situation where Sky pretend to believe that all their subscribers are in the U.K. - haven't they ever looked at the ads in the C.B. News?