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Old Sep 5th 2008 | 2:09 am
  #1  
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Default Consumer rights

Just in case its not been posted here before, and so people can find it in future through search

http://www.consumo-inc.es/en/home.htm
 
Old Sep 5th 2008 | 2:10 am
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Smile Re: Consumer rights

Originally Posted by Mitzyboy
Just in case its not been posted here before, and so people can find it in future through search

http://www.consumo-inc.es/en/home.htm
One for free beer?
 
Old Sep 5th 2008 | 2:16 am
  #3  
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Default Re: Consumer rights

Originally Posted by John & Kath
One for free beer?
Thats very kind of you, a Brown & Mild for me please








JDR???
 
Old Sep 5th 2008 | 2:23 am
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Default Re: Consumer rights

Originally Posted by Mitzyboy
Thats very kind of you, a Brown & Mild for me please

JDR???
You are SUCH a Brummie!
 
Old Sep 5th 2008 | 2:26 am
  #5  
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Default Re: Consumer rights

Originally Posted by Mitzyboy
Thats very kind of you, a Brown & Mild for me please








JDR???
Awww as it`s your birthday. ;-))
 
Old Sep 5th 2008 | 2:31 am
  #6  
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Default Re: Consumer rights

Originally Posted by rugbymatt
You are SUCH a Brummie!
Ahhhh yes ......... a habit formed in my teens whilst biking around the lanes of deepest Warwickshire on cold cold winter nights

Manns Brown ..... you just cant beat it!
 
Old Sep 5th 2008 | 2:35 am
  #7  
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Default Re: Consumer rights

Originally Posted by Mitzyboy
Ahhhh yes ......... a habit formed in my teens whilst biking around the lanes of deepest Warwickshire on cold cold winter nights

Manns Brown ..... you just cant beat it!
could you please keep this thread on topic?

Thanks,.

Matthew.
 
Old Sep 5th 2008 | 9:50 am
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Default Re: Consumer rights

Originally Posted by Mitzyboy
Thats very kind of you, a Brown & Mild for me please








JDR???
cant remember as i only have beem used to bottles of vodka.was that called a black and tan up north or was it mild and bitter
 
Old Sep 5th 2008 | 10:17 am
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Default Re: Consumer rights

Originally Posted by rugbymatt
could you please keep this thread on topic?

Thanks,.

Matthew.
You started it
 
Old Sep 5th 2008 | 6:14 pm
  #10  
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Default Re: Consumer rights

Originally Posted by Mitzyboy
You started it
so childish, and at your mature stage in your life!
 
Old Sep 5th 2008 | 8:53 pm
  #11  
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Default Re: Consumer rights

Anyway, the point being that there is an avenue to follow should you not be happy with the service you are given.

I'd be interested to hear on here from anyone who has followed this path, and what results they achieved.

Every business by law is required to have a complaints book (Libro de Reclamaciones) and you have every right to ask to place an entry in there if you feel it appropriate.
 
Old Sep 5th 2008 | 9:46 pm
  #12  
 
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Default Re: Consumer rights

Originally Posted by rugbymatt
could you please keep this thread on topic?

Thanks,.

Matthew.
That your Sunday name or your naughty name?
 
Old Sep 6th 2008 | 6:18 am
  #13  
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Default Re: Consumer rights

Originally Posted by Mitzyboy
Anyway, the point being
don't try and get all bloody feisty with us Mitz! Just because you are an official octogenarian.
 
Old Sep 6th 2008 | 6:45 am
  #14  
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Default Re: Consumer rights

Originally Posted by Mitzyboy
Anyway, the point being that there is an avenue to follow should you not be happy with the service you are given.

I'd be interested to hear on here from anyone who has followed this path, and what results they achieved.

Every business by law is required to have a complaints book (Libro de Reclamaciones) and you have every right to ask to place an entry in there if you feel it appropriate.
I dont think maney people bother with the book.Ive heard people complain and maybe argue.but I personaly havent seen any one asking for the book.
 
Old Sep 6th 2008 | 6:51 am
  #15  
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Default Re: Consumer rights

Originally Posted by betris
I dont think maney people bother with the book.Ive heard people complain and maybe argue.but I personaly havent seen any one asking for the book.
Thats possibly because they dont know it exists, hence this thread. I've seen one person ask for it, in a front line restaurant in Denia because a chair collapsed and she hurt her leg. They weren't happy about giving it to her, she had to loudly insist. She would need it to be completed in the case of an insurance claim I guess
 


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