roylps

Be aware when buying bedding products on the Blanket Factory trips (SNIP)

We brought a Bio Memory Mattress with over blanket and 2 pillows 8 years ago for £1000, based on the mattress having 10 years warranty, (£100 per year for extra comfort compared with spring matresses). Whilst there has been no problems with the bedding, we where fine and pleased with the investment.

This month we went to change the mattress outer cover and noticed a large black patch on the underside, took the outer cover off and noticed the inner cover had disintegrated. We emailed the factory for assistance and advise, they told us they don't have problems with their mattresses, so we must have damp.


After a few exchange of emails, where we confirmed we don't have damp and invited them to take the mattress away for tests. They told us that they where sorry for our problems and where not prepared to take any further actions.

If you want to use the blanket Factory trip for a free outing, fine, but if you are looking for a long term investment of a mattress, be aware of their poor or non existent after care and take no notice of their 10 year warranty on their matresses because it will never happen.

(SNIP)

Rosemary

As Concierge for the Spanish section of BE I would like to say hello and welcome.

BE is a very large expat website, so if you have problems finding your way around we have concierges who will try to direct you. The moderators for the Spanish forums are Mitzyboy and Fred James, moderators are there to ensure that the site runs smoothly within the rules of BE. Problems and complaints should always be addressed to a moderador who will look into the matter and deal with it efficiently and fairly. Our members who post in the Spain Forums are friendly and helpful with a wealth of knowledge of the issues of living in Spain. At the top of the page you will find a quirkily named thread called Free Beer which is full of important and useful information. Hope you enjoy your time participating in the forums.

Please let me know if you need any further help.

Rosemary

Mitzyboy

Hi

We don't do name and shame on the forums here, so I removed the names but left the thread, as we do welcome your alert to the possibility of such problems with blanket trips

jackytoo

I always thought those blanket trips were a rip off....no such thing as a free meal..or a free trip to Mijas

crookesey

They sound like the're trying to cover something up to me.

la mancha

What type of property do you have i.e. apartment, villa?

roylps

Hi mitzyboy, yes that's fine, in future I will leave the companies name out, although I hope I don't need to write a negative post again.

On this occasion, hopefully our bad experience with this company, will be helpful when others are making decisions.

la mancha

The reason I asked what type of property you had was because going back some years when we first moved to Spain, we stayed in a property for a couple of months before we settled down. It was a new villa but stuck on the shaded side (autumn/winter) of the mountain in Denia, and it was very damp. On leaving the property the end of December, we turned the mattresses and found a damp patch underneath. This was coming up from the floor, although it was hard to see. This was only after a couple of months. I imagine after a number of years this, too, would have gone black. I was just curious and that is why I asked.

roylps

Hi la mancha, see where you are comming from, thought you wanted to buy our property.lol

We have a second floor apartment, lived here for 9 years or so, had no damp problems. The blanket Factory trip company would not aknowledge our views or and someone to look at the mattress, they just said they don't have problems with their mattresses, end of complaint.

Dick Dasterdly

On the contrary, there is such a thing as a free meal and a free trip.
They can't force you to sit and listen to more than an hour and a half of claptrap and brainwashing.

Do your own thing during that time, then enjoy whatever else is on offer.
They are doing their best to rip you off, so don't feel guilty about ripping them off.

smileygeorge

Interesting post so sorry for you. Shame that the company names were taken out though.

roylps

When you holiday in Spain, they will offer a trip including a visit to their blanket factory, for an hour or so demonstration of bedding, most people living over here will know who they are.

Good for the trip but be aware if you want to buy (normally bio memory or Marino lambs wool matresss, with pillows and blankets) as you can buy cheaper in the UK with a better consumer protection.

mikelincs

We did that several times, and went to the presentations at a hotel near Punta Prima, sit through the guff, and then have a free, yes FREE, lunch.

jackytoo

A lot of stuff on Google about these trips. Comments vary, some saying that you can get better in the UK for less. One said the trips are dreary as they just go round picking up people from various hotels. Many have since been pestered by timeshare companies.

Dick Dasterdly

I've done them quite a few times without sitting through the tripe or having any hassle at all.

The best was probably a fabulous all day trip from the South of the Island to Taganana on the N.Tip of Tenerife.
First Santa Cruz, then a spectacular route over the Mercedes mountains, excellent meal in Taganana and back via the Northern Rainforest and La Laguna.

Can't have been bad for precisely zilch pesetas.