ATMs - changed charges
#1
BE Forum Addict
Thread Starter
Joined: Aug 2005
Location: Beckenham, London borough Bromley
Posts: 1,617
ATMs - changed charges
Hola
I went to the usual ATM and it came up asking if I wanted the bank to convert the amount into pounds and charge my SPANISH bank in pounds
So I said no and it whirred a bit and then said the pin number was wrong please re-enter - so I re-entered correctly and got the charge in pounds screen again - just a loop - it would not take the "NO charge in euros option"
Tried another bank's ATM and got exactly the same !!!
I do not bank at either bank - anyone else had similar ???
Davexf
I went to the usual ATM and it came up asking if I wanted the bank to convert the amount into pounds and charge my SPANISH bank in pounds
So I said no and it whirred a bit and then said the pin number was wrong please re-enter - so I re-entered correctly and got the charge in pounds screen again - just a loop - it would not take the "NO charge in euros option"
Tried another bank's ATM and got exactly the same !!!
I do not bank at either bank - anyone else had similar ???
Davexf
#2
BE Enthusiast
Joined: Dec 2003
Location: Boston / Guipúzcoa
Posts: 718
Re: ATMs - changed charges
I think on some machines, they may not actually verify the PIN until it comes time to dispense the cash. So your problem might not be related to the "NO charge in euros option" at all. It may actually be a problem with your PIN. You could verify that by accepting the "charge in pounds" option and see what happens. My bet is that it will tell you the PIN is wrong then also.
Maybe check with your bank to see if there's a problem with your card.
- Eric S.
Maybe check with your bank to see if there's a problem with your card.
- Eric S.
#3
BE Enthusiast
Joined: Nov 2007
Location: Ayamonte
Posts: 876
Re: ATMs - changed charges
Certainly with Sabadell it only asks for your PIN at the end of the process. I always select Euros but they now charge 1.80e for each transaction on my UK card. They never used to charge
#4
BE Forum Addict
Thread Starter
Joined: Aug 2005
Location: Beckenham, London borough Bromley
Posts: 1,617
Re: ATMs - changed charges
I think on some machines, they may not actually verify the PIN until it comes time to dispense the cash. So your problem might not be related to the "NO charge in euros option" at all. It may actually be a problem with your PIN. You could verify that by accepting the "charge in pounds" option and see what happens. My bet is that it will tell you the PIN is wrong then also.
Maybe check with your bank to see if there's a problem with your card.
- Eric S.
Maybe check with your bank to see if there's a problem with your card.
- Eric S.
No problem with the pin or the card - just two different ATM's
Davexf
#5
BE Forum Addict
Joined: Apr 2010
Location: London (mainly)/Oliva
Posts: 2,137
Re: ATMs - changed charges
I had my card rejected twice for an incorrect pin at a Caixa atm. I am sure it was correct but I went in to the bank and gave me a new pin straightaway that then worked in the same ATM.