British Expats

British Expats (https://britishexpats.com/forum/)
-   Spain (https://britishexpats.com/forum/spain-75/)
-   -   Amazon (https://britishexpats.com/forum/spain-75/amazon-800652/)

battlezone123 Jun 19th 2013 5:20 am

Amazon
 
Not sure if this has been mentioned but as of 11 June Amazon no longer offer free super saver delivery for orders over £25.00 to Spain. You now have to pay for all deliveries.

Rosemary Jun 19th 2013 5:47 am

Re: Amazon
 
Thank you for bringing this to my attention. This will make me think twice about the size of my orders. Do you have any idea whether there is a standard amount to pay or will it be governed by the number of items?

Rosemary

battlezone123 Jun 19th 2013 5:57 am

Re: Amazon
 

Originally Posted by Rosemary (Post 10765014)
Thank you for bringing this to my attention. This will make me think twice about the size of my orders. Do you have any idea whether there is a standard amount to pay or will it be governed by the number of items?

Rosemary

I was just about to order about £150 of grocery and other items and before postage it added up to £160. Postage came to £40. I spoke to Amazon about this postage charge and they informed me it was due to "expansion".

Rosemary Jun 19th 2013 6:03 am

Re: Amazon
 
Probably trying to get us to order from Amazon.es. My orders are normally for books and the Spanish site just does not have the ones that I want. I think that they will soon find that they lose out on orders.

Rosemary

Fredbargate Jun 19th 2013 6:09 am

Re: Amazon
 
You are lucky they deliver at all :frown:

When I try to order all I get is " Not available to your country":thumbdown:

Occaisionally when it is a good deal or something I cannot find elswhere I have it directed to friends in Spain.

Now waiting for a very small order promised for the 15th and no sign yet.

Pathetic service that I try to avoid as much as possible.

Chatter Static Jun 19th 2013 6:18 am

Re: Amazon
 

Originally Posted by Rosemary (Post 10765056)
Probably trying to get us to order from Amazon.es. My orders are normally for books and the Spanish site just does not have the ones that I want. I think that they will soon find that they lose out on orders.

Rosemary

Lots of the things I order from Amazon.co.uk are shipped directly from their one of their French or German warehouses most of their stock is in France and Germany and a warehouse near Milton Keynes the computer then just decides the most cost effective location to ship it from but the postage system bills at a flat rate Amazon skim a tidy profit off the postage. ;)

battlezone123 Jun 19th 2013 6:34 am

Re: Amazon
 
This is the information from the Amazon website about International Delivery:


Which European countries are currently eligible for FREE Super Saver Delivery?

FREE Super Saver Delivery on eligible orders over £25 is currently available to Belgium, Denmark, Finland, Gibraltar, Iceland, Republic of Ireland, Luxembourg, Netherlands, Poland, Portugal and Sweden.

FREE Super Saver Delivery to Italy, Spain, Andorra, Greece, Liechtenstein, Norway, San Marino and the Vatican City on eligible orders over £25 was available on orders placed up to and including June 11, 2013 (GMT).

Fred James Jun 19th 2013 7:52 am

Re: Amazon
 
It's hardly surprising that they have stopped it. When it was introduced some time ago there was no such thing as Amazon Spain.

They continued the deal while Amazon. es built up the range of products they offer. Initially it was only books and CDs.

Now that they have expanded the range of products available it was inevitable that they would stop the free postage. They have done the same for all countries that have their own site - that is why Portugal still has free delivery as they don't have their own site.

Even then, some products are still cheaper on the UK site even allowing for postage.

They are now charging a flat rate per item and an extra charge per KG on heavy orders. At least they still allow you to buy from the UK. Try buying a product from Apple or Dell from their UK site for delivery outside the UK - no way!

Amazon Spain charge €2.99 per order but if you subscribe to their Premium service (€14.99 pa) you get free delivery on any order and usually next day delivery.

Some items on the Spanish site are more than the UK site but some are cheaper. You just need to check carefully.

To Fredbargate, there is always that problem on the UK site as a very large percentage of their products are sold via third party suppliers who do not have to stick to the Amazon.uk delivery rules. They can charge for delivery or choose not to deliver to Spain.

It is essential to check on the product details who exactly supplies the goods. If it is Amazon or "Fulfilled by Amazon" it usually ships to Spain OK. If it is any other company you only find out at the checkout when it tells you that you have a problem with your order.

Fredbargate Jun 19th 2013 8:09 am

Re: Amazon
 
Fred
My experience is that the items that they will / do not deliver to Gib will almost always be available for delivery to Spain.


Battlezone
They can offer on their site free delivery to Gib for items valued over £25 with very little cost to Amazon because invariably they dont deliver them here.

Fredbargate Jun 19th 2013 8:22 am

Re: Amazon
 
I've just been on to the Amazon site and reordered the item I am still waiting for, ordered 3/6 so I could print off the message saying it could not be delivered to Gib.

Low and behold today it would let me order delivered to Gib, Wierd :frown:

However on checking on another item I collected from Spain yesterday here is the message


This item cannot be shipped to the address you selected. (Learn more.) You may either change the shipping address or remove the item by clicking Delete.

Chiclanagir Jun 20th 2013 2:17 am

Re: Amazon
 
Well that is a blow. I have ordered a lot of items for delivery here to Spain including a breadmaker and a kettle. It will be a trip to Mediamarkt instead now as Amazon.es is pretty useless.

Fred James Jun 20th 2013 3:17 am

Re: Amazon
 

Originally Posted by Chiclanagir (Post 10766588)
Well that is a blow. I have ordered a lot of items for delivery here to Spain including a breadmaker and a kettle. It will be a trip to Mediamarkt instead now as Amazon.es is pretty useless.

Have you actually looked at the Spanish site recently?

They have 45 breadmakers and 51 electric kettles.

Chiclanagir Jun 20th 2013 3:33 am

Re: Amazon
 
Not when I bought them Fred. Plus the super saver delivery was a strong selling point. Delivery within a couple of days too.

Fred James Jun 20th 2013 4:21 am

Re: Amazon
 
They have added a lot of products to the Spanish site which is why they now feel that the time has come to remove the free delivery option. When they first offered it about the only things you could buy on the Spanish site were books and CD/DVDs.

As I said earlier, postage is only €2.99 and an annual premium membership gives free, usually next day delivery on any sized order - even a €1 item.

Fredbargate Jun 20th 2013 5:01 am

Re: Amazon
 

Originally Posted by Fred James (Post 10766763)
They have added a lot of products to the Spanish site which is why they now feel that the time has come to remove the free delivery option. When they first offered it about the only things you could buy on the Spanish site were books and CD/DVDs.

As I said earlier, postage is only €2.99 and an annual premium membership gives free, usually next day delivery on any sized order - even a €1 item.

But they do not post to Gibraltar.

Fred James Jun 20th 2013 5:09 am

Re: Amazon
 
According to the Amazon Spain site they ship to Gibraltar for €6.99.

Chiclanagir Jun 20th 2013 5:59 am

Re: Amazon
 

Originally Posted by Fred James (Post 10766763)
They have added a lot of products to the Spanish site which is why they now feel that the time has come to remove the free delivery option. When they first offered it about the only things you could buy on the Spanish site were books and CD/DVDs.

As I said earlier, postage is only €2.99 and an annual premium membership gives free, usually next day delivery on any sized order - even a €1 item.

Will take a look.

Fredbargate Jun 20th 2013 6:13 am

Re: Amazon
 

Originally Posted by Fred James (Post 10766833)
According to the Amazon Spain site they ship to Gibraltar for €6.99.

Well I just tried as an experiment to order a Kindle

Este pedido no puede enviarse a la dirección que has seleccionado. (Más información.) Puedes cambiar las direcciones de envío o eliminar los productos haciendo clic en Eliminar.

Fred James Jun 20th 2013 8:51 am

Re: Amazon
 
:ohmy:

Originally Posted by Fredbargate (Post 10766962)
Well I just tried as an experiment to order a Kindle

Este pedido no puede enviarse a la dirección que has seleccionado. (Más información.) Puedes cambiar las direcciones de envío o eliminar los productos haciendo clic en Eliminar.

Kindles have always been a problem. Before they became available in Spain they could only be ordered in Spain through the US Amazon.com site.

That may well still be the case with Kindles ordered from Gibraltar.

Try ordering something basic.

Fredbargate Jun 20th 2013 6:20 pm

Re: Amazon
 

Originally Posted by Fred James (Post 10767202)
:ohmy:

Kindles have always been a problem. Before they became available in Spain they could only be ordered in Spain through the US Amazon.com site.

That may well still be the case with Kindles ordered from Gibraltar.

Try ordering something basic.

Yes Fred I remember trying to order from the UK and being redirected to Amazon.com.
However I have again tried the UK and NOW they will deliver to Gib

My post 10 in this thread


Originally Posted by Fredbargate (Post 10765336)
Low and behold today it would let me order delivered to Gib, Wierd :frown:
[/COLOR]

So maybe things are begining to change, maybe downgrading Spain has helped Gib?

Although I have gone back to my most expensive previous order
Kenwood FP980 Multi Pro Excel Food Processor
by KENWOOD
3.6 out of 5 stars See all reviews (38 customer reviews)
RRP: £379.99
Price: £279.00 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save: £100.99 (27%)

Only 10 left in stock (more on the way).
Dispatched from and sold by Amazon.

Which was free to Spain is now £103-47 to Spain and not available to Gib.

snikpoh Jun 20th 2013 9:13 pm

Re: Amazon
 

Originally Posted by Fredbargate (Post 10767757)

Although I have gone back to my most expensive previous order
Kenwood FP980 Multi Pro Excel Food Processor
by KENWOOD
3.6 out of 5 stars See all reviews (38 customer reviews)
RRP: £379.99
Price: £279.00 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save: £100.99 (27%)

Only 10 left in stock (more on the way).
Dispatched from and sold by Amazon.

Which was free to Spain is now £103-47 to Spain and not available to Gib.

Now I really don't understand this. I just went into amazon.co.uk and looked for your item. I then asked for details of their super saver offer. I got;

Eligible European Destinations
(Belgium, Denmark, Luxembourg, Netherlands, Finland, Gibraltar, Iceland, Ireland, Portugal, Sweden and Poland.)

All items except Gift Certificates and non-FBA marketplace items

£25


So, this shows that delivery for this item is FREE (or have I missed something?).

Domino Jun 20th 2013 9:27 pm

Re: Amazon
 
but that item isn't available on the .es site, although some parts are.

Fredbargate Jun 20th 2013 10:09 pm

Re: Amazon
 

Originally Posted by snikpoh (Post 10767887)
Now I really don't understand this. I just went into amazon.co.uk and looked for your item. I then asked for details of their super saver offer. I got;

Eligible European Destinations
(Belgium, Denmark, Luxembourg, Netherlands, Finland, Gibraltar, Iceland, Ireland, Portugal, Sweden and Poland.)

All items except Gift Certificates and non-FBA marketplace items

£25


So, this shows that delivery for this item is FREE (or have I missed something?).


Sniks this is what I get for the Kenwood Food Processor using Amozon.co.uk with my Gib address


Important Message

Kenwood FP980 Multi Pro Excel Food Processor cannot be shipped to the selected address.


If I use the Spanish address that I had it sent to when I originally placed the order that had free postage I now get

Order summary
Items: £281.33
Postage & Packing: £103.47
Order Total: £384.80


Please note I have followed the order right through to the final stage without actually pressing the Place your Order icon

The original order that also included a keyboard/mouse

Order placed
29 Oct 2012
Order Details | Printable Order Summary

Order #202-6789460-2937 xxx
Recipient M J Lxxxxxxxx
Total £302.35

snikpoh Jun 20th 2013 10:14 pm

Re: Amazon
 
Ok. Perhaps it's because it's electrical? We have the same problems when trying to order computer parts - they simply won't ship to Spain no matter what.


It's a bit bad though that their help says they do ship, free to Gibralter yet in reality, they don't!

Fred James Jun 20th 2013 10:23 pm

Re: Amazon
 

Originally Posted by snikpoh (Post 10767943)
Ok. Perhaps it's because it's electrical? We have the same problems when trying to order computer parts - they simply won't ship to Spain no matter what.


It's a bit bad though that their help says they do ship, free to Gibralter yet in reality, they don't!

No problem. I have had loads of electrical goods and computer bits from Amazon UK. Last week I had a lawn mower and some hedge trimmers.

You just have to be careful to check that they come from Amazon and not one of their third party suppliers who mainly do not ship to Spain or if they do they charge higher postage prices.

Domino Jun 20th 2013 10:33 pm

Re: Amazon
 

Originally Posted by Fred James (Post 10767959)
No problem. I have had loads of electrical goods and computer bits from Amazon UK. Last week I had a lawn mower and some hedge trimmers.

You just have to be careful to check that they come from Amazon and not one of their third party suppliers who mainly do not ship to Spain or if they do they charge higher postage prices.

the .es site does the Kenwood KMX51 - Robot De Cocina at 274.55 eurines from Amazon

considering the lack of green space on the rock are you supplying the gardening items on the black market ?
;)

Fredbargate Jun 20th 2013 10:40 pm

Re: Amazon
 
It's very frustrating plowing through the catalogue to be stopped at the last fence.

Ebay is just as bad, a surprising number from the UK deliver to Europe and then lump Gib in with the likes of Nigeria, Somalia and Afghanistan etc. I suppose they all have Spanish directors :sneaky:

Casa Santo Estevo Jun 21st 2013 5:05 am

Re: Amazon
 
Now France is going to try and stop Amazon giving discounts and free postage. Cant wait for them to do that here in Spain, not.

Domino Jun 21st 2013 7:17 am

Re: Amazon
 

Originally Posted by Fredbargate (Post 10767979)
It's very frustrating plowing through the catalogue to be stopped at the last fence.

Ebay is just as bad, a surprising number from the UK deliver to Europe and then lump Gib in with the likes of Nigeria, Somalia and Afghanistan etc. I suppose they all have Spanish directors :sneaky:

and who was it said in another thread ?

Originally Posted by Fredbargate (Post 10768375)
Well you do want to live in a Turd World Country ;)

:rofl:
`

bealerDSB Jun 21st 2013 9:30 pm

Re: Amazon
 
Is there a way to change the Language to English, on Amazon.es ?
Thanks,

DSB.

Fred James Jun 21st 2013 10:26 pm

Re: Amazon
 
Not that I am aware of but Google Translate does a pretty good job of translating the pages.

Fredbargate Jun 21st 2013 10:50 pm

Re: Amazon
 
This morning I have successfully ordered 2 Michelin maps from Amazon UK

Amazon Spain said NO

bealerDSB Jun 27th 2013 4:36 pm

Re: Amazon
 
Issue I have is with configuring 'what' the names of items are 'called' in Spain. For example, I was awaiting to ship from A.UK an exterior seating mood cube (lights up when powered etc / remote).

After the longest, I found the right name on A.ES; Cubo LED.

I was translating, searching stools, stools cube, no joy.
Found it eventually, & have to say - cheaper than A.UK.

DSB.

HeikeundAlan Jun 27th 2013 8:22 pm

Re: Amazon
 
there is loads of things not avalable in Am.es yet
I spend a lot of time hunting in .de . uk. and com
only to get into trouble at end when adress comes up:frown:
like t shirt 10 euro for 5 then get hit with 20 euro postage because I am in ES

Rambling Rose Jun 29th 2013 8:34 pm

Re: Amazon
 
This is going to make a huge difference to my orders from Amazon. Currently I order flour for my breadmaker as they have a really good selection way better than anything I've found in Spain. (from Bacheldre Watermill)
Now instead of free delivery its going to cost an additional £5.49 plus 0.59 per kilo.
Books cost an additional £4.99 and 0.99 per item.
However if you are canny and order books and other items together you only pay the highest basic rate plus the per item fee.
So 5 kilos of flour and 2 books would be £5.49 + 5 x 0.59 (2.95) + 2 x 0.99 (£1.98) = £10.42
Its a lot compared with the zero it used to be but the stuff is still a lot cheaper and not available on the ES site. Have found electrical items on the ES website though - many of them cheaper than the UK
Incidentally M&S just upped their minimum spend for free delivery from 35 euros to 99.

Fred James Jun 29th 2013 8:50 pm

Re: Amazon
 

Originally Posted by Rambling Rose (Post 10778597)
Have found electrical items on the ES website though - many of them cheaper than the UK

Yes, so have I.

I ordered an electric griddle on Thursday afternoon and it arrived on Friday morning with free delivery if you are a premium customer. (€15/yr)


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