Failed book download in iTunes
What do i do?
Can't seem to find anything other than 1) go to itunes store 2) got to recently purchased 3) press icloud button Since we don't use iCloud but another service that's about as useful as a useless thing. How do i report a failed download. Going mad. |
Re: Failed book download in iTunes
Err use the report issue button.
Seriously though just drop them an email and or google the problem. iTunes is shite so I guarantee there will be a forum post or a few hundred about the issue |
Re: Failed book download in iTunes
:p Middle Class problems
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Re: Failed book download in iTunes
we tried to download the latest iOS, which failed. afterwards (d'oh) we found hundreds of complaints on forums. we complained to itunes helpdesk. after a few backwards & forwards repeats of trying to download and failing (which they can see and monitor) they agreed there was a problem they couldn't resolve and refunded us back onto our card.
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Re: Failed book download in iTunes
Originally Posted by saudiflares
(Post 10690063)
:p Middle Class problems
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Re: Failed book download in iTunes
If you just knew the book! :D
Seriously have been googling and just can't find the bloody report button. Will try again, but thanks for your efforts etc etc Ah, for those who ask the wrong question, confucius say you will receive the wrong answer. You need to edit your Account Information, find recently purchased, press report a problem. Nothing much happens. Then wait, i guess.................. |
Re: Failed book download in iTunes
Originally Posted by OriginalSunshine
(Post 10690086)
wanky response
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Re: Failed book download in iTunes
Originally Posted by OriginalSunshine
(Post 10690086)
wanky response
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Re: Failed book download in iTunes
Originally Posted by al dente
(Post 10690021)
What do i do?
Can't seem to find anything other than 1) go to itunes store 2) got to recently purchased 3) press icloud button Since we don't use iCloud but another service that's about as useful as a useless thing. How do i report a failed download. Going mad. |
Re: Failed book download in iTunes
Originally Posted by OriginalSunshine
(Post 10690084)
we tried to download the latest iOS, which failed. afterwards (d'oh) we found hundreds of complaints on forums. we complained to itunes helpdesk. after a few backwards & forwards repeats of trying to download and failing (which they can see and monitor) they agreed there was a problem they couldn't resolve and refunded us back onto our card.
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Re: Failed book download in iTunes
Originally Posted by Brains1983
(Post 10690103)
Did it charge your account? If so just try and buy it again as it shouldn't charge you twice.
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Re: Failed book download in iTunes
Originally Posted by al dente
(Post 10690109)
Ah Brains, where were you? I've reported it. Also, iTunes are generous souls and let you buy twice, <voice of mildly bitter experience>.
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Re: Failed book download in iTunes
Originally Posted by al dente
(Post 10690021)
What do i do?
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Re: Failed book download in iTunes
There is also the torrent option, completely defendable in this case as you have actually purchased the book
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