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Failed book download in iTunes

Failed book download in iTunes

Old May 3rd 2013, 9:31 am
  #1  
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Default Failed book download in iTunes

What do i do?

Can't seem to find anything other than

1) go to itunes store
2) got to recently purchased
3) press icloud button

Since we don't use iCloud but another service that's about as useful as a useless thing.

How do i report a failed download. Going mad.
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Old May 3rd 2013, 9:50 am
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Default Re: Failed book download in iTunes

Err use the report issue button.

Seriously though just drop them an email and or google the problem.
iTunes is shite so I guarantee there will be a forum post or a few hundred about the issue
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Old May 3rd 2013, 10:07 am
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Default Re: Failed book download in iTunes

Middle Class problems
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Old May 3rd 2013, 10:21 am
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Default Re: Failed book download in iTunes

we tried to download the latest iOS, which failed. afterwards (d'oh) we found hundreds of complaints on forums. we complained to itunes helpdesk. after a few backwards & forwards repeats of trying to download and failing (which they can see and monitor) they agreed there was a problem they couldn't resolve and refunded us back onto our card.
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Old May 3rd 2013, 10:21 am
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Default Re: Failed book download in iTunes

Originally Posted by saudiflares View Post
Middle Class problems
wanky response
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Old May 3rd 2013, 10:28 am
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Default Re: Failed book download in iTunes

If you just knew the book!

Seriously have been googling and just can't find the bloody report button. Will try again, but thanks for your efforts etc etc

Ah, for those who ask the wrong question, confucius say you will receive the wrong answer.

You need to edit your Account Information, find recently purchased, press report a problem. Nothing much happens.

Then wait, i guess..................
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Old May 3rd 2013, 10:30 am
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Default Re: Failed book download in iTunes

Originally Posted by OriginalSunshine View Post
wanky response
yeh. I had it more as a first world problem.
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Old May 3rd 2013, 10:30 am
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Default Re: Failed book download in iTunes

Originally Posted by OriginalSunshine View Post
wanky response
Don't worry, it's water off a swan's back.
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Old May 3rd 2013, 10:31 am
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Default Re: Failed book download in iTunes

Originally Posted by al dente View Post
What do i do?

Can't seem to find anything other than

1) go to itunes store
2) got to recently purchased
3) press icloud button

Since we don't use iCloud but another service that's about as useful as a useless thing.

How do i report a failed download. Going mad.
Did it charge your account? If so just try and buy it again as it shouldn't charge you twice.
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Old May 3rd 2013, 10:34 am
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Default Re: Failed book download in iTunes

Originally Posted by OriginalSunshine View Post
we tried to download the latest iOS, which failed. afterwards (d'oh) we found hundreds of complaints on forums. we complained to itunes helpdesk. after a few backwards & forwards repeats of trying to download and failing (which they can see and monitor) they agreed there was a problem they couldn't resolve and refunded us back onto our card.
aren't OS upgrades free? I bit the bullet last weekend and did the ipad (I have delayed doing this for as long as possible and to the point where it was being unusable in the apple store) and much to my amazement it was completely pain free.
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Old May 3rd 2013, 10:35 am
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Default Re: Failed book download in iTunes

Originally Posted by Brains1983 View Post
Did it charge your account? If so just try and buy it again as it shouldn't charge you twice.
Ah Brains, where were you? I've reported it. Also, iTunes are generous souls and let you buy twice, <voice of mildly bitter experience>.
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Old May 3rd 2013, 11:13 am
  #12  
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Default Re: Failed book download in iTunes

Originally Posted by al dente View Post
Ah Brains, where were you? I've reported it. Also, iTunes are generous souls and let you buy twice, <voice of mildly bitter experience>.
Use Kindle app and buy from Amazon... much more pain free (not helping I know)
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Old May 3rd 2013, 11:33 am
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Default Re: Failed book download in iTunes

Originally Posted by al dente View Post
What do i do?
Buy a Kindle.
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Old May 3rd 2013, 11:38 am
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Default Re: Failed book download in iTunes

There is also the torrent option, completely defendable in this case as you have actually purchased the book
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