Failed book download in iTunes
#1
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Failed book download in iTunes
What do i do?
Can't seem to find anything other than
1) go to itunes store
2) got to recently purchased
3) press icloud button
Since we don't use iCloud but another service that's about as useful as a useless thing.
How do i report a failed download. Going mad.
Can't seem to find anything other than
1) go to itunes store
2) got to recently purchased
3) press icloud button
Since we don't use iCloud but another service that's about as useful as a useless thing.
How do i report a failed download. Going mad.
#2
Re: Failed book download in iTunes
Err use the report issue button.
Seriously though just drop them an email and or google the problem.
iTunes is shite so I guarantee there will be a forum post or a few hundred about the issue
Seriously though just drop them an email and or google the problem.
iTunes is shite so I guarantee there will be a forum post or a few hundred about the issue
#4
womble
Joined: Sep 2005
Posts: 2,675
Re: Failed book download in iTunes
we tried to download the latest iOS, which failed. afterwards (d'oh) we found hundreds of complaints on forums. we complained to itunes helpdesk. after a few backwards & forwards repeats of trying to download and failing (which they can see and monitor) they agreed there was a problem they couldn't resolve and refunded us back onto our card.
#6
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Re: Failed book download in iTunes
If you just knew the book!
Seriously have been googling and just can't find the bloody report button. Will try again, but thanks for your efforts etc etc
Ah, for those who ask the wrong question, confucius say you will receive the wrong answer.
You need to edit your Account Information, find recently purchased, press report a problem. Nothing much happens.
Then wait, i guess..................
Seriously have been googling and just can't find the bloody report button. Will try again, but thanks for your efforts etc etc
Ah, for those who ask the wrong question, confucius say you will receive the wrong answer.
You need to edit your Account Information, find recently purchased, press report a problem. Nothing much happens.
Then wait, i guess..................
#8
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#9
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Location: Abu Dhabi
Posts: 1,805
Re: Failed book download in iTunes
Did it charge your account? If so just try and buy it again as it shouldn't charge you twice.
#10
Re: Failed book download in iTunes
we tried to download the latest iOS, which failed. afterwards (d'oh) we found hundreds of complaints on forums. we complained to itunes helpdesk. after a few backwards & forwards repeats of trying to download and failing (which they can see and monitor) they agreed there was a problem they couldn't resolve and refunded us back onto our card.
#11
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#14
Re: Failed book download in iTunes
There is also the torrent option, completely defendable in this case as you have actually purchased the book