My turn to spam the group with a cutting from a newspaper - hopefully
useful for travellers!

>From today's Grauniad letters page:

Dr Whittaker (Letters, January 30) thanks Ryanair for providing a
ministerial email address in a full-page advert (January 24). It's
somewhat inconsistent, therefore, that Ryanair refuses to publish an
email address for customers who need to complain. My Commons motion
2643 notes that: "Caroline Green, head of customer services for
Ryanair, can be contacted at [email protected] and that the telephone
number for its head office in Dublin is 00 353 18121212, which is
cheaper than its high-tariff 0871 number." Surely it's only fair that
companies that sell their goods and services online should take
complaints in the same way?


Sharon Hodgson MP