Ryanair....Bad Stories Wanted
Oct 16th 2002, 11:01 pm
#46
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
In article ,
austin500 said...
> Currently
> there are only 6 airports (Dublin, Stansted, Gatwick, Luton, Shannon and
> Leeds Bradford) that charge for this service. Ryanair believes that these
> airports should be providing free wheelchair services for passengers making
> their way through these airports
I guess in that case the lady ought to be complaining to Aer Rianta the
owner/operator of Dublin Airport not the airline in this case.
The mystery of why the said lady started crying is still with us, but
possibly the way Ryan Air's check-in staff handled the situation. That
comes purely down to customer service skills....
--
Phil Richards
Stroud Green, London, N4
austin500 said...
> Currently
> there are only 6 airports (Dublin, Stansted, Gatwick, Luton, Shannon and
> Leeds Bradford) that charge for this service. Ryanair believes that these
> airports should be providing free wheelchair services for passengers making
> their way through these airports
I guess in that case the lady ought to be complaining to Aer Rianta the
owner/operator of Dublin Airport not the airline in this case.
The mystery of why the said lady started crying is still with us, but
possibly the way Ryan Air's check-in staff handled the situation. That
comes purely down to customer service skills....
--
Phil Richards
Stroud Green, London, N4
Oct 16th 2002, 11:20 pm
#47
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
"Phil Richards" wrote in message
news:MPG.1817fe3aaabb473989792-
@News.CIS.DFN.DE...
> In article ,
> austin500 said...
> > Currently
> > there are only 6 airports (Dublin, Stansted, Gatwick, Luton, Shannon and
> > Leeds Bradford) that charge for this service. Ryanair believes that
these
> > airports should be providing free wheelchair services for passengers
making
> > their way through these airports
> I guess in that case the lady ought to be complaining to Aer Rianta the
> owner/operator of Dublin Airport not the airline in this case.
> The mystery of why the said lady started crying is still with us, but
> possibly the way Ryan Air's check-in staff handled the situation. That
> comes purely down to customer service skills....
> --
> Phil Richards
> Stroud Green, London, N4
Perhaps they were going to sit her next to Ian Paisley,that would make
anyone cry. :-)
news:MPG.1817fe3aaabb473989792-
@News.CIS.DFN.DE...
> In article ,
> austin500 said...
> > Currently
> > there are only 6 airports (Dublin, Stansted, Gatwick, Luton, Shannon and
> > Leeds Bradford) that charge for this service. Ryanair believes that
these
> > airports should be providing free wheelchair services for passengers
making
> > their way through these airports
> I guess in that case the lady ought to be complaining to Aer Rianta the
> owner/operator of Dublin Airport not the airline in this case.
> The mystery of why the said lady started crying is still with us, but
> possibly the way Ryan Air's check-in staff handled the situation. That
> comes purely down to customer service skills....
> --
> Phil Richards
> Stroud Green, London, N4
Perhaps they were going to sit her next to Ian Paisley,that would make
anyone cry. :-)
Oct 17th 2002, 12:04 am
#48
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
In the space of seven days I flew four return flights with Ryanair, all day
trips from London Stansted. I flew to Denmark, Sweden, Belgium and Dublin.
ALL of these flights were on time, I got my preferred window seat, the seats
were comfortable enough, flight crew were great (although the pilot on the
Arhus flight pronouncing it "arse" and giggling worried me a little) and the
total cost of these combined return flights was less than £140 (ukp). I
actually had more grief getting to and from Stansted than I did with the
flights!
I have heard the horror stories of how Ryanair treats disabled people. The
only experience I have of this is when returning from Dublin. We were asked
to board by the rear steps whilst Ryanair staff carried eight wheelchair
bound people up the front steps. I heard no complaints from those wheelchair
bound people, nor the other passengers, and thanks to Ryanair's staff we
were only twelve minutes late departing and actually arrived early.
All of this of course, demonstrates that my experiences of Ryanair have been
positive. I cannot therefore comment on how Ryanair treat people when
things do go wrong.
Paul
BTW thanks to applefares.com for giving me the facility to find all those
cheap fares!
"Nick" wrote in message
news:[email protected]
.dfncis.de...
> I am looking for people that have had bad experiences with RYANAIR to send
> me them to be put up on a web site highlighting the way that Ryanair badly
> treat people.The site will be going live in the next 2 weeks.
trips from London Stansted. I flew to Denmark, Sweden, Belgium and Dublin.
ALL of these flights were on time, I got my preferred window seat, the seats
were comfortable enough, flight crew were great (although the pilot on the
Arhus flight pronouncing it "arse" and giggling worried me a little) and the
total cost of these combined return flights was less than £140 (ukp). I
actually had more grief getting to and from Stansted than I did with the
flights!
I have heard the horror stories of how Ryanair treats disabled people. The
only experience I have of this is when returning from Dublin. We were asked
to board by the rear steps whilst Ryanair staff carried eight wheelchair
bound people up the front steps. I heard no complaints from those wheelchair
bound people, nor the other passengers, and thanks to Ryanair's staff we
were only twelve minutes late departing and actually arrived early.
All of this of course, demonstrates that my experiences of Ryanair have been
positive. I cannot therefore comment on how Ryanair treat people when
things do go wrong.
Paul
BTW thanks to applefares.com for giving me the facility to find all those
cheap fares!
"Nick" wrote in message
news:[email protected]
.dfncis.de...
> I am looking for people that have had bad experiences with RYANAIR to send
> me them to be put up on a web site highlighting the way that Ryanair badly
> treat people.The site will be going live in the next 2 weeks.
Oct 17th 2002, 6:57 am
#49
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Posts: n/a
Re: Ryanair....Bad Stories Wanted
On 15 Oct 2002 14:49:09 +0100, [email protected] told us:
>"Caroline Staunton" writes:
>> ... and nine times out of ten if you check www.aerlingus.com you
>> will find that they are cheaper for flights anyway. All I can say
>> is RYANAIR are a rubbish airline.......................
>Err, Aer Lingus doesn't fly from London to Trieste for £3 + tax, does
>it? I flew that route on Ryanair a couple of weeks ago and it worked
>out well: the plane was slightly late, but that was the only problem.
>And good luck trying to fly direct from Scotland to Norway, France,
>Belgium or Germany on Aer Lingus. And does Aer Lingus have direct
>flights fom Germany to Italy, Spain, Sweden, Norway etc? I don't
>think so... etc....
It's fairly obvious that "Caroline Staunton" <[email protected] is
based in Ireland. You don't have all that choice in Ireland.
>"Caroline Staunton" writes:
>> ... and nine times out of ten if you check www.aerlingus.com you
>> will find that they are cheaper for flights anyway. All I can say
>> is RYANAIR are a rubbish airline.......................
>Err, Aer Lingus doesn't fly from London to Trieste for £3 + tax, does
>it? I flew that route on Ryanair a couple of weeks ago and it worked
>out well: the plane was slightly late, but that was the only problem.
>And good luck trying to fly direct from Scotland to Norway, France,
>Belgium or Germany on Aer Lingus. And does Aer Lingus have direct
>flights fom Germany to Italy, Spain, Sweden, Norway etc? I don't
>think so... etc....
It's fairly obvious that "Caroline Staunton" <[email protected] is
based in Ireland. You don't have all that choice in Ireland.
Oct 17th 2002, 11:58 am
#50
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
> Maybe you can actually tell us what made her cry?
What? I can fly to London for only ?19.99!! I'M SO HAPPY (bawl)
lol
What? I can fly to London for only ?19.99!! I'M SO HAPPY (bawl)
lol
Oct 19th 2002, 8:54 am
#51
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
On Tue, 15 Oct 2002 19:55:56 GMT, [email protected] (Hatunen) wrote:
>Last time we had an international flight into San Francisco the
>trolleys were free.
They were charging for them last Thursday
--
Lansbury
>Last time we had an international flight into San Francisco the
>trolleys were free.
They were charging for them last Thursday
--
Lansbury
Oct 19th 2002, 11:45 am
#52
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
Ryanair are a fantastic airline. Yes, I've had problems with them, but no
more than with British Airways, Alitalia or Virgin. Remember, they are a
budget airline, it usually costs more to park you car at the airport than it
does to fly with Ryanair so lets not give them a hard time.
"Nick" wrote in message
news:[email protected]
.dfncis.de...
> I am looking for people that have had bad experiences with RYANAIR to send
> me them to be put up on a web site highlighting the way that Ryanair badly
> treat people.The site will be going live in the next 2 weeks.
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system
(http://www.grisoft.com).
Version: 6.0.401 / Virus Database: 226 - Release Date: 09/10/2002
more than with British Airways, Alitalia or Virgin. Remember, they are a
budget airline, it usually costs more to park you car at the airport than it
does to fly with Ryanair so lets not give them a hard time.
"Nick" wrote in message
news:[email protected]
.dfncis.de...
> I am looking for people that have had bad experiences with RYANAIR to send
> me them to be put up on a web site highlighting the way that Ryanair badly
> treat people.The site will be going live in the next 2 weeks.
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system
(http://www.grisoft.com).
Version: 6.0.401 / Virus Database: 226 - Release Date: 09/10/2002
Oct 20th 2002, 10:39 pm
#53
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Posts: n/a
Re: Ryanair....Bad Stories Wanted
On Wed, 16 Oct 2002 22:39:22 +0100, "austin500"
caused to appear as if it was written:
>The last time I went to the US I was £171 for my tkt.The tkt was actually
>£100 with £71 in taxes and fees.You would think that BAA could provide a
>free wheelchair service as we're paying almost as much in taxes and fees as
>for the tkt.
Fees and taxes largely go to a thing called "the government". So the cost
of the wheelchair comes out of the £100...
>With RyanAir,Easyjet etc the fare can be as low as a fiver but
>the taxes and fees are much more.With such low fares if an auxillary company
>like a wheelchair service provider charge a budget airline for wheelchair
>service I suppose they might have to pass on the cost to the
>passenger.RyanAir have said they believe wheelchair service should be
>provided by the airport free of charge.
Has it occurred to you that it may cost more to fly to the USA than, say,
between Britain and Ireland?
Malc.
caused to appear as if it was written:
>The last time I went to the US I was £171 for my tkt.The tkt was actually
>£100 with £71 in taxes and fees.You would think that BAA could provide a
>free wheelchair service as we're paying almost as much in taxes and fees as
>for the tkt.
Fees and taxes largely go to a thing called "the government". So the cost
of the wheelchair comes out of the £100...
>With RyanAir,Easyjet etc the fare can be as low as a fiver but
>the taxes and fees are much more.With such low fares if an auxillary company
>like a wheelchair service provider charge a budget airline for wheelchair
>service I suppose they might have to pass on the cost to the
>passenger.RyanAir have said they believe wheelchair service should be
>provided by the airport free of charge.
Has it occurred to you that it may cost more to fly to the USA than, say,
between Britain and Ireland?
Malc.
Oct 21st 2002, 7:39 am
#54
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
On Wed, 16 Oct 2002 22:39:22 +0100, "austin500"
wrote:
>You would think that BAA could provide a
>free wheelchair service
Why do you even think that BAA provide the service>
There are companies at the airports which provide passenger services and
these are contracted by the airlines as the needs arise.
BAA runs the airport operations not passenger services, passengers are
the customers of the airlines.
--
Lansbury
wrote:
>You would think that BAA could provide a
>free wheelchair service
Why do you even think that BAA provide the service>
There are companies at the airports which provide passenger services and
these are contracted by the airlines as the needs arise.
BAA runs the airport operations not passenger services, passengers are
the customers of the airlines.
--
Lansbury
Oct 21st 2002, 9:13 am
#55
Forum Regular
Joined: Sep 2002
Posts: 31
Re: Ryanair....Bad Stories Wanted
Originally posted by Malcolm Weir:
On Wed, 16 Oct 2002 22:39:22 +0100, "austin500"
caused to appear as if it was written:
>The last time I went to the US I was £171 for my tkt.The tkt was actually
>£100 with £71 in taxes and fees.You would think that BAA could provide a
>free wheelchair service as we're paying almost as much in taxes and fees as
>for the tkt.
Fees and taxes largely go to a thing called "the government". So the cost
of the wheelchair comes out of the £100...
>With RyanAir,Easyjet etc the fare can be as low as a fiver but
>the taxes and fees are much more.With such low fares if an auxillary company
>like a wheelchair service provider charge a budget airline for wheelchair
>service I suppose they might have to pass on the cost to the
>passenger.RyanAir have said they believe wheelchair service should be
>provided by the airport free of charge.
Has it occurred to you that it may cost more to fly to the USA than, say,
between Britain and Ireland?
Malc.
On Wed, 16 Oct 2002 22:39:22 +0100, "austin500"
caused to appear as if it was written:
>The last time I went to the US I was £171 for my tkt.The tkt was actually
>£100 with £71 in taxes and fees.You would think that BAA could provide a
>free wheelchair service as we're paying almost as much in taxes and fees as
>for the tkt.
Fees and taxes largely go to a thing called "the government". So the cost
of the wheelchair comes out of the £100...
>With RyanAir,Easyjet etc the fare can be as low as a fiver but
>the taxes and fees are much more.With such low fares if an auxillary company
>like a wheelchair service provider charge a budget airline for wheelchair
>service I suppose they might have to pass on the cost to the
>passenger.RyanAir have said they believe wheelchair service should be
>provided by the airport free of charge.
Has it occurred to you that it may cost more to fly to the USA than, say,
between Britain and Ireland?
Malc.
No need to get upset Malc.It doesn't cost anything to be pleasant.
Oct 21st 2002, 9:18 am
#56
Forum Regular
Joined: Sep 2002
Posts: 31
Re: Ryanair....Bad Stories Wanted
Originally posted by Lansbury:
On Wed, 16 Oct 2002 22:39:22 +0100, "austin500"
wrote:
>You would think that BAA could provide a
>free wheelchair service
Why do you even think that BAA provide the service>
There are companies at the airports which provide passenger services and
these are contracted by the airlines as the needs arise.
BAA runs the airport operations not passenger services, passengers are
the customers of the airlines.
--
Lansbury
On Wed, 16 Oct 2002 22:39:22 +0100, "austin500"
wrote:
>You would think that BAA could provide a
>free wheelchair service
Why do you even think that BAA provide the service>
There are companies at the airports which provide passenger services and
these are contracted by the airlines as the needs arise.
BAA runs the airport operations not passenger services, passengers are
the customers of the airlines.
--
Lansbury
Most people think that wheelchairs should be provided free of charge at airports.They don't really care if BAA,passenger services,or the airlines themselves provide them,as long as they are available.Someone should not be penalised or discriminated against because they are disabled.
Oct 21st 2002, 11:39 am
#57
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
Not always the case.
It's quite common to pay £171 or more for flights from the UK to Ireland.I
once flew London to Miami for £99 return.Not everyone searches for cheapies.
"Malcolm Weir" wrote in message
> Has it occurred to you that it may cost more to fly to the USA than, say,
> between Britain and Ireland?
> Malc.
It's quite common to pay £171 or more for flights from the UK to Ireland.I
once flew London to Miami for £99 return.Not everyone searches for cheapies.
"Malcolm Weir" wrote in message
> Has it occurred to you that it may cost more to fly to the USA than, say,
> between Britain and Ireland?
> Malc.
Oct 21st 2002, 12:20 pm
#58
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
"austin500" wrote in message
news:%IRs9.830$HI1.6268-
[email protected]...
> Not always the case.
> It's quite common to pay £171 or more for flights from the UK to
Ireland.I
> once flew London to Miami for £99 return.Not everyone searches for
cheapies.
Obviously someone who doesn't understand the difference between cost and
price ....
> "Malcolm Weir" wrote in message
> >
> > Has it occurred to you that it may cost more to fly to the USA than,
say,
> > between Britain and Ireland?
> >
> > Malc.
news:%IRs9.830$HI1.6268-
[email protected]...
> Not always the case.
> It's quite common to pay £171 or more for flights from the UK to
Ireland.I
> once flew London to Miami for £99 return.Not everyone searches for
cheapies.
Obviously someone who doesn't understand the difference between cost and
price ....
> "Malcolm Weir" wrote in message
> >
> > Has it occurred to you that it may cost more to fly to the USA than,
say,
> > between Britain and Ireland?
> >
> > Malc.
Oct 21st 2002, 1:01 pm
#59
Just Joined
Joined: Oct 2002
Posts: 17
Re: Ryanair....Bad Stories Wanted
I also think that it will be politically correct if you open a site of all sort of opinions about Ryanair services. I personally think that this airline gave the chance to people (like me) who has very little money to visit some places in Europe like London - Frankfurt - Brussels with 20 euro.
I thinks it's just great!
I thinks it's just great!
Oct 21st 2002, 5:02 pm
#60
Guest
Posts: n/a
Re: Ryanair....Bad Stories Wanted
"Nick"
> I am looking for people that have had bad experiences with RYANAIR to send
> me them to be put up on a web site highlighting the way that Ryanair badly
> treat people.The site will be going live in the next 2 weeks.
Can I just add that I've flown Ryanair perhaps
a dozen times in the past few years and consider
it one of the wonders of the modern age?
No, I have nothing to do with Ryanair. I've just
been able to get from a to b for ridiculously cheap
with none of the horror stories that you seem to hear.
Just my two European cents,
P.
> I am looking for people that have had bad experiences with RYANAIR to send
> me them to be put up on a web site highlighting the way that Ryanair badly
> treat people.The site will be going live in the next 2 weeks.
Can I just add that I've flown Ryanair perhaps
a dozen times in the past few years and consider
it one of the wonders of the modern age?
No, I have nothing to do with Ryanair. I've just
been able to get from a to b for ridiculously cheap
with none of the horror stories that you seem to hear.
Just my two European cents,
P.