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flight booking problems

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Old Mar 4th 2004 | 11:30 pm
  #1  
John
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Default flight booking problems

I'm really dissapointed of booking services in Europe.
I really can't understand how it works.
I had decided to fly from Athens to Prague and back in mid-April.
I started searching in February. The only direct flights were available
from CSA. However CSA's schedule was ending on 31-Mar-2004. I mailed
them and got an answer that schedule and prices for April would be
announced in late March.
It's early of March now and I found out that schedule is out and ....
the flight is FULL!!!! No available seats in economy class!!!!!!

My travel agent told me that many other travel agents book for their
groups (organized travel trips).

So someone who wants to travel independently is uncapable to do so!
I'm really dissapointed with this service


--
John
 
Old Mar 4th 2004 | 11:50 pm
  #2  
Ulf Kutzner
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Default Re: flight booking problems

John schrieb:
    >
    > I'm really dissapointed of booking services in Europe.
    > I really can't understand how it works.
    > I had decided to fly from Athens to Prague and back in mid-April.
    > I started searching in February. The only direct flights were available
    > from CSA. However CSA's schedule was ending on 31-Mar-2004. I mailed
    > them and got an answer that schedule and prices for April would be
    > announced in late March.
    > It's early of March now and I found out that schedule is out and ....
    > the flight is FULL!!!! No available seats in economy class!!!!!!
    >
    > My travel agent told me that many other travel agents book for their
    > groups (organized travel trips).
    >
    > So someone who wants to travel independently is uncapable to do so!
    > I'm really dissapointed with this service

What do you await from a code share monopoly of both national carriers?

So try to get flights with change in, let's say, Budapest.

Regards, ULF
 
Old Mar 4th 2004 | 11:52 pm
  #3  
Markku Gronroos
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Default Re: flight booking problems

"John" <[email protected]> wrote in message
news:[email protected]...
    > I'm really dissapointed of booking services in Europe.
    > I really can't understand how it works.
    > I had decided to fly from Athens to Prague and back in mid-April.
    > I started searching in February. The only direct flights were available
    > from CSA. However CSA's schedule was ending on 31-Mar-2004. I mailed
    > them and got an answer that schedule and prices for April would be
    > announced in late March.


Very odd indeed and all nonsense. I used the CSA engine for dates 13.4
Athens -> Prague and 17.4 Prague -> Athens. Flight OKO421 departs at 05:50
and arrives in Prague at 07:40. Flight OKO420 departs at 22:40 and arrives
in Athens at 02:15 next day. They definitely do sell tickets for april
flights. Somehow the person who responded to your letter have managed to
misunderstand you. Try again or some travel agent. You can get your ticket
now unless the planes are not fully booked.
 
Old Mar 5th 2004 | 12:22 am
  #4  
John
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Posts: n/a
Default Re: flight booking problems

¸íáò ìõóôÞñà ƒÂ©ÃƒÂ¯ÃƒÂ² Üíèñùð� �ƒÂ¯ÃƒÂ² ïíüìáôà ƒÂ© Ulf Kutzner Ã?ãñáøå :
    > What do you await from a code share monopoly of both national carriers?
    >
    > So try to get flights with change in, let's say, Budapest.
    >
    > Regards, ULF

Yeah, that's what I'm going to do. The problem is that with CSA I was
departing in the morning and returning late afternoon, so I wasn't
missing any day. Now with Malev I have to depart afternoon and return
morning (one day lost)

Anyway ...
I was told that Lufthansa had very good prices, but these very economy
tickets are sold out.

--
John
 
Old Mar 5th 2004 | 12:25 am
  #5  
John
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Default Re: flight booking problems

¸íáò ìõóôÞñà ƒÂ©ÃƒÂ¯ÃƒÂ² Üíèñùð� �ƒÂ¯ÃƒÂ² ïíüìáôà ƒÂ© Markku Gronroos Ã?ãñáøå :
    > They definitely do sell tickets for april
    > flights. Somehow the person who responded to your letter have managed to
    > misunderstand you. Try again or some travel agent. You can get your ticket
    > now unless the planes are not fully booked.

You mean CSA's mail? or my local travel agent?
CSA told me that in february and in fact no website offered tickets for
April (ie travelocity.com)
Now all local travel agents (and CSA's offices in Athens) give the
flight PRG->ATH on 18April fully occupied.

--
John
 
Old Mar 5th 2004 | 12:51 am
  #6  
Markku Gronroos
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Posts: n/a
Default Re: flight booking problems

"John" <[email protected]> wrote in message
news:[email protected]...
    > ¸íáò ìõóôÞñà ƒÂ©ÃƒÂ¯ÃƒÂ² Üíèñùð� �ƒÂ¯ÃƒÂ² ïíüìáôà ƒÂ© Markku Gronroos Ã?ãñáøå :
    > > They definitely do sell tickets for april
    > > flights. Somehow the person who responded to your letter have managed to
    > > misunderstand you. Try again or some travel agent. You can get your
ticket
    > > now unless the planes are not fully booked.
    > You mean CSA's mail? or my local travel agent?

You wrote yourself that CSA told that schedules for the 18th April flights
will be effective no sooner than since late March. Well, it isn't late March
yet.

    > CSA told me that in february and in fact no website offered tickets for
    > April (ie travelocity.com)
    > Now all local travel agents (and CSA's offices in Athens) give the
    > flight PRG->ATH on 18April fully occupied.
Strange. When I use their booking engine for the flights on 18th April, it
doesn't suggest this at all but indicates that I can confirm the economy
class seats by 549,44 euros each (economy, heh heh). These tickets are full
fare ecomomy. I guess you want something else.
 
Old Mar 5th 2004 | 2:17 am
  #7  
John
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Posts: n/a
Default Re: flight booking problems

¸íáò ìõóôÞñà ƒÂ©ÃƒÂ¯ÃƒÂ² Üíèñùð� �ƒÂ¯ÃƒÂ² ïíüìáôà ƒÂ© Markku Gronroos Ã?ãñáøå :
    > You wrote yourself that CSA told that schedules for the 18th April flights
    > will be effective no sooner than since late March. Well, it isn't late March
    > yet.

Yes, but schedule is available now!

    > Strange. When I use their booking engine for the flights on 18th April, it
    > doesn't suggest this at all but indicates that I can confirm the economy
    > class seats by 549,44 euros each (economy, heh heh). These tickets are full
    > fare ecomomy. I guess you want something else.

Oops, change there ... Last few days (until I wrote the first message
here and wrote one complain letter to CSA) the price was normal (which
is 300-350euros) but without availability.

--
John
 
Old Mar 5th 2004 | 7:47 am
  #8  
Ulf Kutzner
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Posts: n/a
Default Re: flight booking problems

John schrieb:

    > > You wrote yourself that CSA told that schedules for the 18th April flights
    > > will be effective no sooner than since late March. Well, it isn't late March
    > > yet.
    >
    > Yes, but schedule is available now!
    >
    > > Strange. When I use their booking engine for the flights on 18th April, it
    > > doesn't suggest this at all but indicates that I can confirm the economy
    > > class seats by 549,44 euros each (economy, heh heh). These tickets are full
    > > fare ecomomy. I guess you want something else.
    >
    > Oops, change there ... Last few days (until I wrote the first message
    > here and wrote one complain letter to CSA) the price was normal (which
    > is 300-350euros) but without availability.

Is the a waiting list for your accepted tariff?

Regards, ULF
 
Old Mar 5th 2004 | 7:57 am
  #9  
Markku Gronroos
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Posts: n/a
Default Re: flight booking problems

"John" <[email protected]> wrote in message
news:[email protected]...
    > ¸íáò ìõóôÞñà ƒÂ©ÃƒÂ¯ÃƒÂ² Üíèñùð� �ƒÂ¯ÃƒÂ² ïíüìáôà ƒÂ© Markku Gronroos Ã?ãñáøå :
    > > You wrote yourself that CSA told that schedules for the 18th April
flights
    > > will be effective no sooner than since late March. Well, it isn't late
March
    > > yet.
    > Yes, but schedule is available now!
That is right. And it has been so for a long time now I suppose.
 
Old Mar 5th 2004 | 8:02 am
  #10  
John
Guest
 
Posts: n/a
Default Re: flight booking problems

¸íáò ìõóôÞñà ƒÂ©ÃƒÂ¯ÃƒÂ² Üíèñùð� �ƒÂ¯ÃƒÂ² ïíüìáôà ƒÂ© Ulf Kutzner Ã?ãñáøå :
    > Is the a waiting list for your accepted tariff?

Yes.

--
John
 

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