Conversation with Ryanair
#1
Guest
Posts: n/a
Ring Ring,... click
"Hello Ryanair, this call is charged at 25p per minute[1], how can I
help you"
"Hello, I wonder if you could tell me how I can carry on a breakable
oversized item?"
"Sorry you can't do that sir"
"But it says on your web site that I can book an extra seat for it [2]
and that I have to ring the reservations centre to do this"
"I'll check" <25 pence wait> "What is it that you want to carry sir?"
"A computer, it only just above the carry on size [3], but for obvious
reasons I don't want to check it"
"Oh, you can't have a computer as carry on sir"
"Eh, that can't be right, 100s of people each day carry on a computer"
"I'll check" <25 pence wait> "No you can't carry on a computer"
"Why ever not, what rule are these 100s of people breaking? There's
nothing about this on your baggage restrictions page."
"I'll check" <25 pence wait> "no, no computers sir"
"Why not?"
"It might fall out and hit someone sir"
"But it's not going to be in a locker it's going to be on the floor in front
of the extra seat that I have paid for"
"But it still might fall and hit someone sir"
"What a stupid rule, Goodbye"
Gves up, books one ticket at 19.95 plus 5 quid for the luggage.
I'll obviously have to take it apart and carry it on in bits, whilst
checking the case in in a suitcase.
<Gordon Ramsey> ******* Tossers </Gordon Ramsey>.
tim
[1] No it isn't because my phone provider wouldn't let me dial that
number. I had to find a 'normal' number to ring.
[2] 19.95 per seat at that time. That's return, I only need the extra
seat one way.
[3] I hadn't measured it before I phoned, but I have now, 2 cms too
high! bugger! It also weighs less than the carry on allowance. WTP?
"Hello Ryanair, this call is charged at 25p per minute[1], how can I
help you"
"Hello, I wonder if you could tell me how I can carry on a breakable
oversized item?"
"Sorry you can't do that sir"
"But it says on your web site that I can book an extra seat for it [2]
and that I have to ring the reservations centre to do this"
"I'll check" <25 pence wait> "What is it that you want to carry sir?"
"A computer, it only just above the carry on size [3], but for obvious
reasons I don't want to check it"
"Oh, you can't have a computer as carry on sir"
"Eh, that can't be right, 100s of people each day carry on a computer"
"I'll check" <25 pence wait> "No you can't carry on a computer"
"Why ever not, what rule are these 100s of people breaking? There's
nothing about this on your baggage restrictions page."
"I'll check" <25 pence wait> "no, no computers sir"
"Why not?"
"It might fall out and hit someone sir"
"But it's not going to be in a locker it's going to be on the floor in front
of the extra seat that I have paid for"
"But it still might fall and hit someone sir"
"What a stupid rule, Goodbye"
Gves up, books one ticket at 19.95 plus 5 quid for the luggage.
I'll obviously have to take it apart and carry it on in bits, whilst
checking the case in in a suitcase.
<Gordon Ramsey> ******* Tossers </Gordon Ramsey>.
tim
[1] No it isn't because my phone provider wouldn't let me dial that
number. I had to find a 'normal' number to ring.
[2] 19.95 per seat at that time. That's return, I only need the extra
seat one way.
[3] I hadn't measured it before I phoned, but I have now, 2 cms too
high! bugger! It also weighs less than the carry on allowance. WTP?




